Nursing engagement is the commitment level and satisfaction you have for your job and the organization that employs you. Nursing engagement correlates directly with safety, quality, and patient experience outcomes. In fact, research conducted by Gallup found that it’s a primary factor in determining healthcare quality and preventing complications. It’s also found to be the number one predictor of mortality variation across hospitals.
Change is a constant in the healthcare environment, and employees’ needs change as new generations with different attitudes, values, and beliefs join the workforce. Leaders must view employee engagement as an ongoing journey that demands intentional interventions. During the past decade, healthcare agencies have experienced unusually low turnover, but this is changing, and turnover rates are beginning to increase. Engaging and retaining staff is a high priority. Below are a few ways to improve employee engagement.
The work you do is meaningful and purposeful. Much of what you do in healthcare is task oriented and checklist driven. Caregivers need to be reminded frequently that what they do is important and impacts the lives of their patients and their families in ways that they may never know. You want to leave work a “good tired” - that is, tired from a long day, but knowing you gave your patients excellent care and feeling good about that care when you finish your shift. When you begin to experience burnout or compassion fatigue, leaders must intervene quickly and appropriately.
Engaged Nurses are committed to their peers, workplace, and delivering the best patient care. We welcome any stories or comments you’d like to share on this subject.