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DiversityNursing Blog

Erica Bettencourt

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OR Nurses caught in the act of recycling

Posted by Erica Bettencourt

Fri, May 30, 2014 @ 11:19 AM

By Joan Banovic

BestNursingTeam HUMC 300x

Judge's notes: This team made a change for the greater good. The initiative benefits not just the hospital but their community and beyond. They used a scientific, research-based approach and gained support from multidiscipline teams, management and administration.

It started with a single question: "Why can't I recycle this?" In the main operating room, we perform approximately 1,500 cases per month, all requiring sterile instrumentation, sterile water, sterile saline, packaged sterile supplies and implants. All of our supplies are packaged in disposable recyclable material. Operating rooms across the country contribute the largest amount of municipal trash in a hospital, secondary only to food services. If we were able to recycle half of what we used, we could make a major impact not only to our landfills and community, but potentially our small part of the world.

Jennifer Pallotta, BSN, RN, CNOR, inpatient operating room, masterminded the project. She empowered all who chose to become involved. Together, Jennifer and I spearheaded this massive undertaking. We gathered nurses, technicians, anesthesiologists and the Environmental Services Department staff to help assist with our endeavor. Together, we would all make a difference.

Our first step was educating ourselves in the art of recycling. We did it at home; how difficult could it be? We spoke with our managers and gained support and buy-in, for without them this huge practice change would have never been achievable. We joined our hospital-based "Green Team" and educated ourselves on what would be required. We then began to educate the staff, slowly introducing the concept of recycling product from the operating room. Surgery and anesthesia chairmen were informed of our initiative via emails and introductions at committee meetings. It was imperative that we had the surgery and anesthesia staff as involved as the perioperative personnel. An area of concern would be the Environmental Services Department, for without them our study could be in jeopardy. We were amazed at the enthusiasm that they displayed when we began our educational process with them. We informed them that without their support, our study would surely fail. It was a priority for Jennifer and me to ensure that they were comfortable with the process, and truly understood what a driving force their support would be. By empowering the Environmental Service Department, we gained allies that would last much longer than our study.

We initiated a pilot program. Phase I we monitored and measured five operating rooms: ENT/gynecological, laparoscopic, orthopedic, robotic and neurosurgical procedures. We would do this for a period of one month, three times a week. We would base our results on the amount of trash (weight) that we produced, separating only red bag waste from regular trash.

Coincidentally, the end of Phase I coincided with our institution's signing a Memorandum of Understanding with the Environmental Protection Agency. Not only did we have buy-in and support from our managers, but we also received support from our president and chief executive officer, as well as our executive vice president and chief nursing and patient care officer.
Once the one-month period was complete and we had our baseline statistics, the real fun began. We would need to educate staff on recycling of operating room supplies: What could be recycled as opposed to what could not be. What material was acceptable, and what we needed to watch out for. We began an educational program that consisted of in-services, posters, banners and giveaways. Jennifer and I made ourselves available at all times for questions and answers for whoever had concerns.

Phase II of our project began with the same five operating rooms, but the difference is that a recycling trash receptacle was now added. We learned from Phase I of our study that the majority of supplies placed into the red hazardous waste bag did not need to be there. A serendipitous moment came when we were able to remove the red bag receptacle from the operating rooms, and only have it available upon need. We were able to reduce our red bag waste by 50% percent; not only eliminating the financial cost of the bags, but also dramatically decreasing the cost of disposal.

During Phase II of our study we continued positive reinforcement, taking pictures of staff recycling to encourage the team. The staff members enjoyed seeing their photos displayed on the bulletin boards - all caught in the act of recycling. The staff began to take pride and ownership in the project, and began to realize that they were making a difference in something that they had full control over. Acts of positive peer pressure began to emerge. Recycling even caught on with our surgeons being more vigilant on where they disposed of their gowns and gloves; not wanting to contaminate the recyclable items.

The end of Phase II was celebrated amongst the staff. We held a party during our monthly staff in-service decorating the room, serving coffee and breakfast to the staff. We celebrated the fact that we as a team were able to increase our recycling by 34%, hence decreasing 34% of municipal waste that is dumped into our landfills. We cut our hazardous red bag waste by 50%, eliminating the cost of supplies of red bags as well as disposal fees. Our celebration ended with each registered nurse entering the operating suite with a 64-gallon blue recycling bin for each of the 22 operating rooms in the main operating arena. 

This greening initiative was very exciting. The recycling bug caught on. In an age where hospitals need to remain conscious of the earth and be aware of the potential hazards that we can add to the environment, the act of giving back and being green is something that we all can do. By recycling in the operating room, we showed the rest of the medical center that it was certainly possible for them to participate and play a part in this new culture.

This was truly the start of a new era all arising from one simple question, "Why can't I recycle this?"

What is your place of employment doing about recycling? 

Source: nursing.advanceweb.com

Topics: recycle, HUMC, planet, OR, nurses

Injuries kept Lincoln woman from being a nurse, but sons carry out her dream

Posted by Erica Bettencourt

Fri, May 30, 2014 @ 10:58 AM

By Michael O'Connor

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Wet snowflakes fell on that day after Christmas 1973 as she glanced out the window.

Nancy Whittaker just wanted to return a few presents with her boyfriend, but her parents worried about her making the 40-mile trip from Beatrice to Lincoln. Maybe it was best if they made the drive another day, after the weather improved.

I'll be fine, Nancy told them before sliding into the front seat. Nancy, 17 at the time, sat in the middle of the bench seat, with her 19-year-old boyfriend, Paul Cramer, on her right, and his college roommate behind the wheel.

Nancy, a pretty and popular senior at Beatrice High School, planned to attend college and follow her dream of becoming a nurse.

She wanted a career, but her greatest hope — one she had wished for since she was little — was becoming a wife and mother. She wondered if Paul might be the man she would marry someday.

Nancy and the two others set out on their trip that winter day 40 years ago, but they never arrived in Lincoln.

In the years that followed, Nancy would face tough obstacles reaching her dreams. Though she wouldn't fulfill them all, she would reach most, including motherhood. And through her faith, courage and perseverance she would inspire her children to achieve one dream that fell from her grasp.

Before Nancy left on the trip that day, she spoke with her dad about a Christmas present she'd given him.

It was her senior picture in a wooden frame. She reminded him to hang it in his office at work.

There was Nancy, with her blue eyes and long blond hair, smiling in the photo.

Her father promised he'd take it to work, and gave her a hug and kiss.

Be careful, he told her.

* * *

Nancy and the others stopped to fill the white two-door Dodge with gas before heading north out of Beatrice on U.S. Highway 77 — a two-lane road in those days.

Seven miles north of Beatrice, the Dodge trailed a truck near the tiny town of Pickrell about 2:20 p.m. Newspaper stories and a sheriff's report indicate the car moved into the opposite lane. Paul caught a split-second glimpse of the oncoming sedan. He instinctively braced himself against the dashboard with his right arm and threw the other across Nancy's chest.

The two cars collided head-on, according to news reports. The other car carried a 75-year-old Kansas man and his wife, who both died in the crash.

Nancy's head smashed against the dash, crushing the middle third of her face. She broke a hip, her pelvis and jaw. Paul broke an ankle, nearly severed a finger and suffered a concussion and chest injury. His roommate also was injured.

In an emergency room in Beatrice, Nancy remembers hearing voices and her family doctor exclaim, “Oh, my God.”

Her face throbbed with pain, and she couldn't see.

You've been in a car accident, her father told her, but you will be OK.

Why can't I see, she asked.

Doctors are taking good care of you, her dad replied. They will figure that out.

Within hours of the crash, doctors transferred her by ambulance to a Lincoln hospital. A nurse Nancy knew sat in the back with her during the drive. The previous summer Nancy had worked as a nurse's aide and the woman had trained her.

The nurse held her hand, and though Nancy still could not see, she felt peaceful, as if the Lord held her in His arms.

In Lincoln, Nancy underwent the first of what would be nearly a dozen plastic surgeries to reconstruct her face. The surgeon who performed the first eight-hour operation told Nancy's family her facial bones were so shattered that it was like “stringing pearls” together.

As she lay in her hospital bed a day or two after the crash, Nancy had a question for her mother.

It wasn't about her eyes, or her face.

Will I still be able to have babies someday?

Her mother leaned over her bed and gently told her yes.

Nancy was relieved, but soon would learn devastating news.

Within a week of the accident, doctors told her what she had feared: She was permanently and completely blind. Her optic nerves were dead because injuries had cut off their blood supply.

Nancy felt the Lord would take care of her, but she was scared, and her mind raced.

How would she get around? How would she pick out clothes? How would she put on makeup?

Could she still go to college? What would her boyfriend, Paul, say?

He was recovering at a Beatrice hospital, and soon after Nancy learned about her blindness, he phoned.

He told Nancy he had fallen in love with her months before, and her blindness didn't change that.

“I love you,” he told her on the phone that day, “not what you can see.”

* * *

Nancy remembers a psychiatrist in the hospital telling her she had two choices: Compare her life now to her life before the accident and feel miserable, or move forward.

Nancy picked her path.

After finishing her senior year of high school, she enrolled part time at Nebraska Wesleyan University in Lincoln and moved into a dorm with a friend. Paul was a junior at the school.

She majored in psychology, knowing that without vision, a nursing career simply wouldn't work.

Some textbooks were on reel-to-reel tape, and Nancy listened to them in a study lounge. When she had to write a paper, she dictated sentences to her mom, who typed them. Her professors read test questions to her after class.

Nancy's relationship with Paul grew stronger during their college years, and they married on June 4, 1977.

In May 1981, eight years after she began taking classes half time, Nancy graduated.

When her name was called at the ceremony, she linked arms with Paul and walked across the stage.

The audience rose to its feet and erupted in applause.

* * *

In spring 1986, Nancy heard the words she had longed for: You're pregnant.

She had accepted her blindness because she knew the Lord would bless her and Paul in other ways. A baby, she thought, was that grace.

Nearly two years earlier she'd had a miscarriage, and she and Paul prayed that they would be blessed with another baby.

That baby was born two months premature in October 1986. Paul Andrew was small — 4 pounds, 2 ounces — but healthy.

Nancy remembers hearing his loud cries for the first time, as tears streamed down her face.

Her husband described the baby to her: blue eyes, light hair, a long body.

She held her child on her chest, stroking his hair, cheeks, nose and lips, tracing the outline of his face with her fingers.

He was beautiful.

* * *

Caring for a baby challenges any mom, and Nancy faced extra hurdles.

Plus, soon she no longer had just one son.

Two years and two days after the birth of her first son, Nancy delivered a second healthy boy, Daniel Whittaker.

Keeping her boys safe at home was a big test. She vacuumed constantly to make sure there wasn't a coin or paper clip on the floor her boys could put in their mouths.

Organization was the key for other duties.

Changing diapers and cleaning messy bottoms became a snap because Nancy knew just where to reach for a clean diaper and a wipe.

Her husband marked foods with a label in Braille, making it easy for Nancy to find the applesauce or baby cereal in the kitchen of their Lincoln home.

As her boys got older, she reminded them that mommy couldn't see them, so they needed to tell her if they left a room, and she could follow the sound of their voices.

Nancy, who left a phone company job to raise her family, regularly walked with her sons and a guide dog to a park and their school five blocks from home.

Every couple of years, Nancy visited her sons' grade school and talked about life as a blind person.

How do you get dressed, students asked. How do you walk without bumping into things?

Her sons listened proudly. Those talks helped them realize that blindness didn't stop their mom. It was simply part of her life, and she dealt with it.

As they grew, Nancy's sons learned that mom sometimes needed help, and she wasn't too proud to receive it.

She knew her way around the house but sometimes cut her forehead on an open cupboard. Her boys would dab the wound with soap and water and place a bandage on it.

Nancy always put on her own makeup, but if she smudged her mascara, her boys cleared it with a Q-tip.

When her boys were older, she'd ask them to read the labels on her medicine bottles.

Her sons never complained about helping. Nancy realized they carried a tender and caring nature, and that filled her and her husband with pride.

* * *

Nancy is now 58 and works as a phone interviewer for a university research office in Lincoln. Paul is 60, and the pair — whose relationship flowed from a teenage romance — will celebrate their 37th wedding anniversary next month.

And their boys are grown now.

Paul Andrew, 27, and Daniel, 25, knew their mom had to give up becoming a nurse, and looking back, they realize she channeled her caregiver instincts into raising them.

Her sons were struck by her ability to raise them despite not just her blindness but also her chronic asthma and other medical problems stemming from her car crash injuries.

They joined their mother on dozens of medical appointments while growing up, and saw how the nurses and doctors helped her. Both sons also liked the satisfaction of helping their mom, and how something as simple as them tending to a cut on her forehead made her feel better.

All of those experiences seeped in over the years and led both sons, even as teens, to begin thinking of health care careers.

Though Nancy never reached her dream of becoming a nurse, her sons followed that path.

Paul Andrew graduated last year from the University of Nebraska Medical Center and is a nurse at Immanuel Medical Center in Omaha.

On Friday, Dan walked across the stage at a Lincoln auditorium and received his nursing degree from UNMC. A smile broke across Nancy's face as they called his name.

Afterward in the lobby, Dan weaved through the crowd and found his mother. The 6-foot-4 Dan leaned down and hugged her, as his brother stood close.

For parents, college graduation signals the step into adulthood, although in a mother's mind, the little child never quite disappears.

That's how it is for Nancy.

As the crowd began breaking up, Dan stepped close and told her he loved her.

She reached up and touched the back of his neck with her hand.

He was beautiful.

Source: Omaha.com

Topics: injury, heartwarming, family, nurse

Life in progress: RNs can help baby boomers find funding for promising cancer treatments

Posted by Erica Bettencourt

Fri, May 30, 2014 @ 10:52 AM

By Heather Stringer

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When Carrie Bilicki, RN, MSN, ACNS-BC, OCN, met a 60-year-old patient who had been diagnosed with aggressive endometrial cancer, she began to have a persistent — albeit unconventional — idea. 

Bilicki, a cancer nurse navigator in Wisconsin at the time, recently had attended a lecture about a progressive treatment for this type of cancer that involved using a chemotherapy drug traditionally prescribed for ovarian cancer. The patient’s cancer had spread to nearby organs, and she had a poor prognosis. Bilicki convinced the physicians to try the alternative medication. Unfortunately, the patient faced another serious hurdle: The insurance company would not cover the cost of the medication because it was not the standard treatment. At that point, the woman seemed to face the unenviable choice between cancer treatment and financial ruin.

Although patients and providers would like to hope this type of extreme dilemma is the exception, the case may be representative of the near future for two reasons. First, as a 60-year-old, the woman was a baby boomer, and researchers predict the incidence of cancer will increase dramatically as this large segment of the population ages. According to a study published in the Journal of Clinical Oncology in 2009, the U.S. can expect a 67% increase in cancer incidence among older adults between 2010 and 2030. 

Second, statistics suggest cancer treatment is becoming increasingly unaffordable, even for those with insurance who struggle to afford steep copayments. For example, The US Oncology Network — a national group of about 1,000 oncology physicians who treat more than 750,000 cancer patients per year — reported about half of the patients covered by a Medicare Part D plan have required copay assistance for oral chemotherapy for the past several years.

“My message to my peers is to know the financial resources available because there are hundreds of them,” Bilicki, who now is a clinical nurse specialist in breast services at Froedtert Center for Diagnostic Imaging in Milwaukee, Wis., said. “There are foundations, specialty organizations and websites that tell us where to get help. If a patient does not have an advocate to link them to that resource, they will never know it is available.” 

What's new?

For many patients, the desire to find a way to afford medication is driven not only by the fact that they have cancer, but also because the treatment options available today have increased the odds of survival. 

“By far one of the biggest advancements is more personalized medicine that targets cancer cells rather than traditional chemotherapy that did not differentiate between good and bad cells,” Kim George, RN, MSN, ACNS-BC, OCN, a cancer program consultant from Wichita Falls, Texas, said. “For example, now we can test biopsy tissue for specific tumor antigens and biomarkers and then prescribe treatments that target those antigens.” 

The advancements in cancer treatment also are reflected in improved survival rates. According to the Surveillance Epidemiology and End Results Cancer Statistics Review 1975-2009, for example, the 5-year survival rate for breast cancer among women in the U.S. between 1975 and 1977 was 75%. Between 2002 and 2008 that number jumped to 90%. During the same time periods, the 5-year survival rate for both men and women with colon cancer has increased from 50% to 65%. 

“Another major advancement has been the increase in availability of oral chemotherapy and biotherapy,” George said. “It has shifted the care setting. Years ago, the majority of cancer patients received IV infusions, and now more patients can take their medication orally at home. It is wonderful for convenience, and it is also less painful.” 

However, George said, reimbursement is not always a given with oral chemotherapy. “A lot of oncology medications are given off-label, which means that the FDA has not approved a drug for a specific diagnosis, so it may not be covered by some insurance policies,” she said. 

A little help can mean a lot

Point the way for patients who need assistance financing cancer treatments, by seeking resources such as the following:

• PatientAdvocate.org — Provides sources for copay assistance and answers questions about disability and insurance processes

• PatientResource.com — Features information on different types of cancer, newsletters and financial and advocacy resources

• CureToday.com — Provides an extensive list of national resources for advocacy, financial and pharmaceutical assistance

• RxOutreach.org — A nonprofit organization that helps low-income families who cannot afford the medication they need 

• CDFund.org — Chronic Disease Fund — A nonprofit organization that helps patients obtain lifesaving medications

For a list of drug assistance programs from pharmaceutical companies, visit Cancersupportivecare.com/drug_assistance.html.



Point the way

The art of navigating the path to financial assistance for cancer medication is not simple, and organizations such as The US Oncology Network, based in The Woodlands, Texas, have hired professionals to help patients connect with funding resources and launched the OncologyRx Care Advantage pharmacy in 2006. Nurses in the network can refer patients to Care Advantage staff who help them apply for financial assistance. 

“The types of drugs used to treat cancer today are definitely more expensive than when I started working in oncology almost 30 years ago,” said Lori Lindsey, RN, MSN, NP, OCN, a clinical services program manager with The US Oncology Network. “Multidrug regimens, including oral targeted therapies, can sometimes cost $30,000 for a round of treatment, although the use of these drugs has markedly improved outcomes and increased survival for some diseases.” 

For patients who are uninsured, the best option is to apply directly to the drug manufacturer for patient assistance, said Meg Asher, a patient access coordinator/patient advocate lead at the Care Advantage pharmacy. “When we learn that a patient is without insurance, we notify the doctor’s office and send a manufacturer’s application to them for the patient’s use,” Asher said. “Under these circumstances, we will not be the dispensing pharmacy; the manufacturer has their own specified pharmacy that will service the patient.”

Even those who are insured under Medicare Part D often require assistance because the copayments can be thousands of dollars, Asher said. For these patients, the Care Advantage advocate team helps patients connect with various foundations that provide copay assistance in the form of grants. Some of the foundations assist patients who suffer from a specific disease, while others help those who are taking a specific drug for a disease. 

While some facilities have staff trained to help patients find financial assistance, this is not always the case. For these patients, one resource is the Patient Advocate Foundation, a nonprofit organization with case managers who help patients with life-threatening illnesses to maintain financial stability. 

“When I was a hospital nurse, I honestly didn’t know about a lot of the resources available to help patients after they left my care,” Pat Jolley, RN, the clinical director of research and reporting at PAF, said. “Many people have never had to ask for financial help in the past, and they are unaware that there are options. If they are newly diagnosed, we try to educate them about the likely expenses down the road to help identify potential problems. In my experience, when patients contact us saying they cannot afford one thing, it is usually just the tip of the iceberg.” 

For example, PAF assisted a 62-year-old woman with breast cancer who was insured, but she was having difficulty scheduling her needed mastectomy because of outstanding medical bills. She was living on Social Security disability payments, and her insurance did not cover surgeries, scans or tests. The woman received a bill for $50,000 that included the cost of previous care and several office visits. By negotiating with the hospital and the providers, the PAF case manager was able to reduce the bill to a total of $950 and also facilitate the scheduling of her mastectomy. 

Suffering in silence

For Bilicki, one of her personal goals is to encourage patients to consider the financial aspect of their cancer care before they decide to pursue a particular form of treatment. 
“Nobody wants to talk about their financial state, and I think far too often patients suffer in silence rather than saying that they are having trouble with copayments, so what I do is proactively tell them about some of the resources,” Bilicki said. “Just because they have insurance does not mean they will have resources to afford the costs, so I empower all patients right off the bat to proactively seek out assistance if they need it.”

After patients have been diagnosed with cancer, Bilicki encourages them to learn about the resources at the American Cancer Society, which has patient navigators trained to help people connect with financial resources. She also tells them about a group called Patient Resource LLC, which has a website and a patient magazine that includes national, state and local resources available for financial assistance. 
In the case of the woman with endometrial cancer who could not afford a medication that was not covered by her insurance, Bilicki helped her apply for the drug manufacturer’s patient assistance program. Based on her income and medical necessity, she qualified for full assistance. She was on the medication for 15 months, and, despite her initial grim prognosis, the cancer has been in remission for the past five years. 

“I can always remember the tears and fear in their eyes when I first meet patients, and each time it feels like I’ve won the lottery when I help them secure the treatment they need, and they start smiling again,” Bilicki said. “Part of my big mission for my colleagues is to advocate for these patients so they do not miss out on options that can change their lives.” 

A little help can mean a lot

Point the way for patients who need assistance financing cancer treatments, by seeking resources such as the following:

• PatientAdvocate.org — Provides sources for copay assistance and answers questions about disability and insurance processes
• PatientResource.com — Features information on different types of cancer, newsletters and financial and advocacy resources
• CureToday.com — Provides an extensive list of national resources for advocacy, financial and pharmaceutical assistance
• RxOutreach.org — A nonprofit organization that helps low-income families who cannot afford the medication they need 
• CDFund.org — Chronic Disease Fund — A nonprofit organization that helps patients obtain lifesaving medications
For a list of drug assistance programs from pharmaceutical companies, visit Cancersupportivecare.com/drug_assistance.html.

Source: Nurse.com

Topics: babyboomers, RN, nurses, cancer, funding

Disposable timer could be a nurse’s best friend

Posted by Erica Bettencourt

Wed, May 28, 2014 @ 02:13 PM

by David Tennebaum

Sandock timerx250The single-use timer that will wholesale for about a dollar is designed to make a nurse’s life easier.In medicine, time isn't just money: it can mean the difference between life and death. Clot-busters must be given in the first hour of arrival in a hectic emergency room. Intravenous medications can spoil, and catheters that overstay their welcome invite infection.

The advance of technology translates into heavier, more complex workloads for the nurses on the frontlines of medical care. To ease the burden, biomedical engineer Sarah Sandock has invented a simple, inexpensive, single-use timer that could be worn like a wristwatch to tell a nurse when to administer a drug or unhook a medical device.

Sandock is a Milwaukee native who received bachelor's and master's degrees in biomedical engineering from Univ. of Wisconsin-Madison (UW-Madison) in 2012 and 2013.

In her first year at the UW, Sandock was inspired by bacteria that had been genetically engineered to create rhythmic pulses. She immediately thought of timing: "I thought, this is cool; you could grow your own timer instead of manufacturing one!"

When that brainstorm seemed impractical, she started thinking of possible uses for a cheap, disposable timer. "As I was in biomedical engineering, and most of my relatives are practicing physicians, I looked for applications in the health care space," she says.

Sandock participated in a Three-day Startup event, a program designed as a dry run for would-be entrepreneurs in Madison, and began to get serious about actually starting a company. She used a disposable-timer business as an academic exercise in two business school classes, "and halfway through, I became passionate about the project."

Sandock knew that one person's passion is nowhere near enough to start a company. Would nurses appreciate the idea? Would they ask for the timer and use it? She says the answer came pretty quickly when she followed nurses working in Madison, Milwaukee and elsewhere: "They asked me, 'Do you have them now? We can use them now.'"

The many technological innovations in health care have countless benefits, but Sandock contends they have not made nurses' lives easier. "They see this as a product that is geared to help them with their problems."

Sandock has working prototypes in hand and is focusing on getting the timers manufactured. She sees two key categories of initial demand for her product: medicines that must be delivered within a certain time window, and medical devices that must be removed or changed at a specific time point, often to avoid a hospital-acquired infection.

Sandock has one patent application filed but is reluctant to specify what technology underlies the inexpensive timers. Her company, Dock Technologies, has an office at the Madison co-working space 100state, and is working with people in the medical field to refine the displays for maximum utility in specific uses.

Dock Technologies has attracted investment from the Weinert Applied Ventures in Entrepreneurship (WAVE) class at the Wisconsin School of Business, several Wisconsin physicians and the National Collegiate Innovators and Inventors Alliance.

A single-use medical device that wholesales for about a dollar has to be accurate. And beyond that, the standard is pretty simple, Sandock says. "Does it save time? Does it make a nurse's life easier?"

Would this timer be helpful to you and your job? If so, how?

Source: Univ. of Wisconsin-Madison

Topics: nursing, technology, healthcare

Report examines RN work environments

Posted by Erica Bettencourt

Wed, May 28, 2014 @ 02:04 PM

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A new "Charting Nursing's Future" brief from the Robert Wood Johnson Foundation details a series of programs designed by and for nurses that have “spurred the creation of work environments that foster healthcare quality and patient safety” 10 years after a landmark Institute of Medicine report.

The November 2003 IOM report, “Keeping Patients Safe: Transforming the Work Environment of Nurses,” concluded that “the typical work environment of nurses is characterized by many serious threats to patient safety.” The IOM offered a series of specific recommendations about how hospitals and other institutions needed to change to reduce the number of healthcare errors. Taken together, the recommendations constituted a fundamental transformation of nurses’ work environments.

The IOM report found that hospitals and other healthcare organizations did a poor job of managing the high-risk nature of the healthcare enterprise. Accidents were too common, and management practices did little to create a culture of safety. 

“We’ve made important gains in the past decade, but we have a lot more work to do,” Maryjoan D. Ladden, RN, PhD, FAAN, senior program officer at RWJF, said in a news release. “Some of the changes needed are systemic and will require collaboration among nurses, doctors, educators, policymakers, patients and others. 

“But nurses also have a critical responsibility to transform their individual workplaces, asserting leadership at the unit level and beyond to help identify and solve problems that affect patient safety.”

Among the initiatives highlighted in the brief, “Ten Years After Keeping Patients Safe: Have Nurses’ Work Environments Been Transformed?”:

• Transforming Care at the Bedside. The RWJF-backed TCAB initiative, developed in collaboration with the Institute for Healthcare Improvement, seeks to empower frontline nurses to address quality and safety issues on their units, in contrast with more common, top-down efforts. Evaluations of the program point to fewer injuries from patient falls, lower readmission rates and net financial gains. 

• Quality and Safety Education for Nurses. Also backed by RWJF, QSEN seeks to improve patient safety by helping prepare thousands of nursing school faculty to integrate quality and safety competencies into nursing school curricula at the undergraduate and graduate levels.

• Nurse-patient policies. In some jurisdictions, policymakers have addressed patient safety through nurse staffing policies, focusing both on nurse-patient ratios and on the composition of the nursing workforce. To date, California is the only state to establish a limit on the number of patients a nurse may be assigned to care for in acute care hospitals. Other jurisdictions have policies intended to encourage lower ratios. Research on the impact of such efforts on patient safety has been mixed to date. 

In addition, the IOM’s 2010 “Future of Nursing: Leading Change, Advancing Health” report gave new impetus to efforts to increase the share of nurses with baccalaureate degrees or higher, and various institutions have begun to address that recommendation through hiring requirements, tuition-reimbursement policies and more.

• Disruptive behavior on the job. Professional discourtesy and other disruptive behavior in the workplace is another barrier to patient safety, particularly given the growing importance of teamwork and collaboration. Noting the consequences of poor behavior can be “monumental when patients’ lives are at stake,” the brief highlights programs at Vanderbilt University Medical Center in Nashville, Tenn., and Johns Hopkins Hospital in Baltimore designed to deter such problems. 

A blueprint for change

The CNF brief goes on to cite a series of initiatives by government agencies, professional associations, the public service sector and credentialing organizations, all designed to advance patient safety and transform nurses’ work environments toward that end. It concludes with an “emerging blueprint for change” that urges providers, policymakers, and educators to follow through on: 

• Monitoring nurse staffing and ensuring that all healthcare settings are adequately staffed with appropriately educated, licensed and certified personnel;

• Creating institutional cultures that foster professionalism and curb disruptions;

• Harnessing nurse leadership at all levels of administration and governance; and

• Educating the current and future workforce to work in teams and communicate better across the health professions.

The brief also provides policymakers, healthcare organizations, educators and consumers with a listing of available tools to help in their efforts. 

This issue of “Charting Nursing’s Future” is a publication of RWJF created in collaboration with the George Washington University School of Nursing in Washington, D.C.

RWJF report: http://bit.ly/1kiMsYX

2003 IOM report: www.iom.edu/Reports/2003/Keeping-Patients-Safe-Transforming-the-Work-Environment-of-Nurses.aspx 
Source: Nurse.com

Topics: workplace, RN, nurse, RWJF

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