DiversityNursing Blog

A career as a Nurse Case Manager gives you the opportunity to make a huge impact on patient's lives and develop rewarding relationships.

The Case Manager's (CM) role is centered around working with patients and their families to make sure they are provided with appropriate health care providers, resources, and services so they receive the proper care they need. 

Primary responsibilities include:

• Evaluating a patient's medical history

• Acting as a liaison between patients, health care providers, and health insurers

• Creating care plans and scheduling appointments

• Educating patients and their families on relevant health-related matters

• Keeping track of health outcomes and suggesting possible treatment changes

“Because Nurses are trained to work on interdisciplinary teams and understand how to deal with patients’ psychosocial needs, they are the perfect choice to manage their care,” says Tracy Towne, PhD, faculty member at Purdue University Global School of Nursing. “It’s a more holistic approach to care and services, and it is an incredibly valuable role when it comes to supporting those with chronic illnesses.”

You’ll also be able to choose which area you would like to specialize. According to Western Governors University, some of the most common Case Management Nursing specializations are:

• Patient specialty—focuses on a specific patient population such as the elderly (geriatrics) or children (pediatrics).
• Service specialty—focuses on a specific service area such as hospice, home healthcare, or rehabilitation.
• Duration specialty—focuses on the length of patient care such as short-term injury rehabilitation or long-term illness management.
• Disease specialty—focuses on patients suffering from a specific disease or chronic illness such as diabetes, cancer, substance abuse, or mental illness.

Choosing to become a CM is a great choice for Nurses, since it is less physically demanding, has great pay, and is in high demand. 

According to Zippia, CMs in the Nursing field are expected to rise nearly 16% over the next ten years. This increase is due to the growing elderly population as well as a rise in those with chronic illnesses. 

The estimated average salary for a RN Case Manager is $107,568 per year in the United States, according to Glassdoor.

Becoming a Nurse CM requires a Registered Nurse (RN) license. It is more common to switch to case management later on in your RN career.

This role requires experience so it is suggested you advance your career with certification programs. Certifications aren't mandatory for employment, but they can increase your pay and make you more eligible for future job opportunities.

Interested in learning more about Case Management? Check out these resources:

Case Management Society of America

National Association of Case Management

American Case Management Association

The Higher Education Case Managers Association

For more than 100 years, Nursing professionals interested in taking their careers to the next level have been developing their expertise in case management. They worked hard to assess, plan, implement, coordinate, monitor and evaluate the treatment options available to their patients. 

The goal was deliver the best possible care to patients with complicated health needs. 

Up until about 20 years ago, there were no defined criteria for what it meant to be an expert in case management. But as more information about how case management helps lower healthcare costs and improve outcomes, skills and knowledge required to manage patients' social, medical, financial and behavioral needs has become clear. 

Today, there are more than 37,000 board-certified Case Managers working across the United States. These professionals earned their certification from the Commission for Case Management Certification (CCMC). Others earned their certification from the Case Management Society of America and the American Case Management Association. They work in hospitals, clinics and specialty care centers--and an increasing number of employers are requiring board certification as a condition of employment. 

Here is a look at how Nurses can earn their case management certification:

1) Be eligible

Before a Nurse can become a board-certified case manager, he or she must meet the minimum requirements. For the CCMC, this includes holding current, active and unrestricted licensure or certification in a healthcare or human-services profession. 

In addition, the position held by the candidate must create opportunities for the employee to conduct independent patient assessments, or the employee must hold a bachelor's degree or graduate-level degree in social work, Nursing or another field directly related to promoting physical, psychosocial or vocational well-being. 

The candidate for certification must have worked as a case manager for at least 1 year to be considered for certification. 

Nurses who meet these criteria may apply for approval to sit for the certification exam. 

2) Prepare for the exam

Everyone who wishes to become board-certified must pass the certification exam. The exam is "practice-based," which means that every question is based around real-world experience. 

Topics could include financial issues facing patients and practices, patient rights, healthcare systems, care plans, and much more. 

One of the bet ways to prepare for the exam is to take practice tests, which are available on the Commission for Case Manager Certification website. In addition, the commission partners with third parties to provide certification workshops. The Case Management Society of America also offers an array of preparation materials, which are available on the organization's website. 

While it is possible to pass the exam without preparing, It is strongly recommended that anyone interested in achieving certification take steps to prepare for the exam. 

3) Pass the test

The certification exam involves a 3 hour test that includes 180 questions. It is presented on a computer and the total amount of time in the exam center is 4 hours, which includes time to get situated as well as a brief tutorial before the test begins. 

Test takers will need to make sure they are registered for the test, on time and have the proper credentials, which include a government-issued identification card and a confirmation from the testing center. 

Once the test is complete, everyone who has taken the exam receives a preliminary score at the testing center. While not official, the preliminary score is most often accurate. Those who passed the test will receive formal notification from the organization awarding the certification at a later date. Those who did not pass the test are eligible to re-take the exam during the next available testing date. 

A list of exam schedules is available on the Commission for Case Manager Certification website, the American Case Management Association website and the American Case Management Association website. 

Becoming board certified is a great way for Nurses to distinguish themselves as professionals who consistently deliver high-quality care, safe environments for patients, efficiency for their employers and the best possible service to both patients and the practices for which they work. It indicates a commitment to consumer protection, ethical standards and behavior, and scientific and practice-based care for patients across the continuum of care.