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DiversityNursing Blog

DEI Efforts: A Positive Force in the Workplace

Posted by Diversity Nursing

Tue, Mar 12, 2024 @ 10:30 AM

Rather than dismissing Diversity, Equity, and Inclusion (DEI) as a passing trend, we should recognize it as a natural progression. In moving forward, we need to elevate our strategies to a more deliberate, purposeful, and impactful approach.

According to the Pew Research Center, a significant number of employees have expressed that DEI initiatives have had a beneficial impact on the workplace. It comes as no surprise that among those highlighting the value of DEI efforts, many belong to marginalized groups who often face challenges in a work environment that overlooks the importance of their diverse experiences in terms of quantity and quality.

The Institute for Corporate Productivity (i4cp)—in partnership with HR Executive, analyzed data from over 850 respondents in organizations of all sizes, and arrived at a surprising finding, most companies aren’t slowing down their DEI initiatives, despite backlash. 

Research highlights the multitude of benefits diversity brings to organizations, including heightened profitability, enhanced creativity, strengthened governance, and improved problem-solving capabilities. Employees from diverse backgrounds contribute their unique perspectives, ideas, and experiences, ultimately fostering resilient and high-performing organizations that surpass those lacking in diversity investments.

Below we explore different ways of improving DEI efforts in the work place.

Integrate and Align Efforts

Dr. Luthra shares with Forbes that it’s hard to effectively address DEI needs in isolated pockets. It’s interconnected and needs a holistic lens. Emphasizing targets and quotas just pits people against one another. “When DEI is done right, it levels the playing field and there’s room for everyone. But we can’t skip the hard work of dismantling systems that weren’t built for everyone.”

Go Beyond Diverse Hiring

It's important to foster a culture of inclusion and belonging throughout the entire organization. This means creating spaces where all employees feel valued, respected, and empowered to bring their authentic selves to work. Implementing mentorship programs, unconscious bias training, and regular DEI education can help to cultivate a more inclusive workplace where everyone has equal opportunities to thrive.

It's essential to address systemic barriers and biases that may exist within company policies and practices to truly create a level playing field for all individuals. By going beyond just meeting hiring quotas and actively promoting a culture of diversity and inclusion, organizations can truly harness the benefits that a diverse workforce brings.

Embedding DEI Throughout The Organization

This requires a comprehensive and sustained effort that goes beyond just surface-level initiatives. It involves weaving DEI principles into the fabric of the organization, from top leadership to every employee at all levels. This means creating a culture where DEI is not just a box to check off, but a fundamental value that guides decision-making, policies, and practices.

To truly embed DEI, organizations must provide ongoing training and education for all employees to increase awareness and understanding of different perspectives and experiences. Leaders should lead by example, actively promoting and advocating for DEI in all aspects of the business. Regularly assessing and evaluating DEI efforts through metrics and feedback mechanisms can help ensure that progress is being made and that any areas needing improvement are identified and addressed promptly.

Utilize Metrics 

By collecting and analyzing data on key performance indicators related to DEI initiatives, such as employee satisfaction, retention rates, promotion rates among underrepresented groups, and diversity in leadership positions, you can effectively measure the success and effectiveness of your efforts. These metrics provide concrete evidence of the positive impact of DEI on the workplace culture, employee engagement, and overall organizational performance. Additionally, sharing these metrics with stakeholders and leadership can help reinforce the importance of DEI and drive continued support and investment in these initiatives. By regularly tracking and reporting on these metrics, you can showcase the tangible benefits of prioritizing diversity and inclusion in the workplace.

According to a Gallup Report, employees that feel connected to the culture are 3.7 times more likely to be engaged at work, 68% less likely to feel burned out and 55% less likely to be looking for work somewhere else. It appears, getting DEI right has benefits for everyone, including the business itself.

DEI is here to stay. Organizations will continue to uncover and address their obstacles to fostering inclusion and workplace equity.

Topics: Diversity and Inclusion, diverse workforce, diverse workplace culture, diversity nursing, diversity and inclusion in the workplace, DEI, Diversity, Equity and Inclusion, Diversity in Health Care, diversity equity inclusion

Understanding Racial Concordance In The Nursing Field

Posted by Ryanna Brown

Mon, Mar 04, 2024 @ 12:37 PM

Racial concordance signifies the connection between the racial or ethnic backgrounds of patients and their healthcare providers, showcasing its profound impact on patient care, communication, trust, and overall health outcomes.

While racial concordance in Nursing offers various benefits, it's important to recognize it's not always feasible or practical to match every patient with a Nurse of the same racial or ethnic background. Emphasizing racial concordance should not overshadow the importance of Diversity, Equity, and Inclusion (DEI) within the Nursing workforce. 

Improved Communication 

This shared background fosters a sense of understanding and connection that goes beyond mere words - it's a deep-rooted familiarity with traditions, beliefs, and values that allows for seamless communication and empathy. Patients feel validated and heard when they can freely express their concerns and health needs in a language that resonates with their cultural identity. This bond of shared ethnicity or race creates a safe space for open dialogue and mutual respect, paving the way for a more holistic and personalized approach to healthcare.

Enhanced Trust 

Trust is a crucial component of the patient-provider relationship. Racial concordance can contribute to building trust between patients and Nurses, as patients may feel that their Nurse understands their unique experiences, challenges, and perspectives. This trust can lead to greater adherence to treatment plans and better health outcomes.

Cultural Competence

Nurses who share the same racial or ethnic background as their patients may possess a deeper understanding of cultural beliefs, practices, and health-seeking behaviors. This cultural competence enables Nurses to provide more personalized and culturally sensitive care, which can positively impact patient satisfaction and outcomes. Nurses of all backgrounds should receive training in cultural competence and communication skills to effectively care for patients from all backgrounds.

Reduced Health Disparities 

Racial and ethnic minorities often face disparities in healthcare access, quality, and outcomes. Racial concordance in Nursing can help mitigate these disparities by improving communication, trust, and cultural competence. Patients from marginalized communities may feel more empowered to seek care and engage in preventive health measures when they have Nurses who understand their unique needs and experiences.

Opportunity For Learning

Having a diverse workforce not only provides Nurses with the opportunity to learn from each other's unique life experiences and cultures but also fosters a rich environment for collaboration and growth. Nurses from different racial and ethnic backgrounds bring a wealth of knowledge and perspectives to the table, allowing for a dynamic exchange of ideas and practices. This diversity enriches the overall care provided to patients, as Nurses can draw upon a wide range of insights and approaches to address the needs of individuals from various backgrounds. Embracing diversity within the Nursing profession not only enhances the quality of care but also promotes a culture of inclusion and understanding that benefits both healthcare providers and patients alike.

Racial concordance in Nursing can play a significant role in improving patient care, communication, trust, and health outcomes, particularly for racial and ethnic minority populations. However, it's essential to address the broader issues of Diversity, Equity, and Inclusion within the healthcare workforce to ensure all patients receive high-quality, culturally sensitive care, regardless of the racial or ethnic background of their providers.

Topics: cultural competence, Diversity and Inclusion, culturally competent care, racial health disparities, DEI, Diversity in Health Care, racial concordance

FNU Receives INSIGHT Into Diversity Health Professions HEED Award

Posted by Frontier Nursing University

Tue, Oct 17, 2023 @ 11:03 AM

Frontier Nursing University (FNU) has received the 2023 Health Professions Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine, the oldest and largest diversity-focused publication in higher education. As a recipient of the annual Health Professions HEED Award — a national honor recognizing U.S. health colleges and universities that demonstrate an outstanding commitment to diversity and inclusion — FNU will be featured, along with 64 other recipients, in the November/December 2023 issue of INSIGHT Into Diversity magazine. This is the sixth consecutive year FNU has been named as a Health Professions HEED Award recipient.

“Receiving the INSIGHT Into Diversity Health Professions Education in Excellence in Diversity Award is an honor that is celebrated by everyone at Frontier Nursing University,” said FNU President Dr. Susan Stone, CNM, DNSc, FAAN, FACNM. “We embrace this award because it acknowledges Frontier’s steps to prioritize diversity, equity, inclusion, and belonging at all levels of our university. We also cherish the opportunity to apply for this award because every year, the award criteria and review process challenge us to look at our successes, existing gaps, and opportunities for improvement. Our DEI work is essential to help prepare our students to provide culturally concordant care in their communities across the country.”

FNU has maintained a strong focus on increasing diversity enrollment and retention through a number of initiatives, FNU’s many recent DEI initiatives include the implementation of a holistic admissions process, the expansion of its Office of DEI staff, diversity training for all members of the FNU community, mentoring programs, an annual Diversity Impact Conference, the formation of special Student Interest Groups, and the establishment of a DEI Faculty Fellows program. Since FNU committed to DEI as a priority, enrollment of students of color has increased from 9% in 2010 to 30% in 2023. The Health Resources and Services Administration (HRSA) recently awarded FNU the Maternity Care (MatCare) Nursing Workforce Expansion Grant. The grant period extends from September 30, 2023, to September 29, 2027. FNU will receive $4 million – $1 million per year –  to fund the grant project. Via the grant, FNU intends to increase the number and diversity of the nurse-midwifery workforce, focusing on increasing the Hispanic population of nurse-midwives.

“Frontier Nursing University is committed to being an equitable institution where everyone is respected, valued, and welcomed,” said FNU Chief Diversity and Inclusion Officer Dr. Paula Alexander-Delpech, Ph.D., PMHNP-BC, APRN. “Diversity, equity, inclusion, and belonging are central components of our data-driven initiatives and policies.”

“The Health Professions HEED Award process consists of a comprehensive and rigorous application that includes questions relating to the recruitment and retention of students and employees — and best practices for both — continued leadership support for diversity, and other aspects of campus diversity and inclusion,” said Lenore Pearlstein, publisher of INSIGHT Into Diversity magazine. “We take a detailed approach to reviewing each application in deciding who will be named a Health Professions HEED Award recipient. Our standards are high, and we look for schools where diversity and inclusion are woven into the work being done every day across their campus.”

Learn more about advanced nursing degrees and specialties at Frontier Nursing University. Subscribe to our blog for the latest news and events at FNU and to get inspired with stories featuring our alumni, students, faculty and staff!

Topics: higher education, Frontier Nursing University, Diversity and Inclusion, HEED

Health Systems Investing in DEI: A Closer Look

Posted by Erica Bettencourt

Thu, Aug 10, 2023 @ 01:10 PM

Healthcare organizations and hospitals are making significant investments in initiatives focused on promoting Diversity, Equity, and Inclusion (DEI) in order to cultivate a dynamic and talented workforce for the future.

Johnson & Johnson has put its support behind two pilot programs aimed at setting Nurses up for success on campus and in healthcare settings.

The first program is a year-long leadership initiative developed by the National League for Nursing (NLN), an organization whose mission is to promote an inclusive nursing workforce and support nursing education. The NLN leadership program is designed to help students of color with a smooth transition from their last year of school to their first clinical job.

The second initiative is led by the American Association of Colleges of Nursing (AACN), which represents more than 865 nursing schools nationwide. The AACN has developed a detailed online survey for student nurses to measure their sense of belonging in classrooms. The goal is to use the survey results to foster a more inclusive and encouraging culture on campuses.

Mass General Brigham and UMass Boston’s Manning College of Nursing and Health Sciences announced an expanded collaboration to enhance the college’s Clinical Leadership Collaborative for Diversity in Nursing program.

With a $20 million investment — $10 million from Mass General Brigham and $10 million from UMass Boston — the goal is to recruit and retain Nursing students from underrepresented communities as they start their clinical rotations. 

“Nurses are fundamental to the delivery of high-quality, compassionate healthcare to our patients,” said Dr. Anne Klibanski, president and CEO of Mass General Brigham. “There is an immense need to increase the pipeline of trained Nurses, with a concerted focus on increasing diversity among our trainees. This initiative is a powerful example of how collaboration can drive change to overcome monumental challenges in a meaningful way.” 

The Cleveland Clinic, MetroHealth and University Hospitals officially signed the Impact Workforce Commitment with the overall goal to find new opportunities, maximize the hiring process and train and retain the area's diverse talent.

"Through this partnership with the Healthcare Anchor Network, we literally have committed to walk the talk," said Alan Nevel, Senior Vice President Chief Equity and Community Impact Officer for Metro Health System.

The health system is creating learn-and-earn programs to amplify and support diversity, as well as hosting community health and job fairs year-round.

The United Health Foundation, the philanthropic arm of UnitedHealth Group, will invest $100 million over the next decade to drive a more diverse healthcare workforce.

Patricia L. Lewis, the company's Chief Sustainability Officer, said "We don't have enough people entering the workforce. Given all of what we've been through in the last few years, you can see just how taxing that will be on the healthcare system."
 

Investing in a diverse workforce has numerous benefits and advantages such as:

Better patient care and outcomes: Diverse healthcare teams can provide more comprehensive and culturally competent care to patients from various backgrounds. When healthcare professionals understand the unique needs and perspectives of their patient populations, they can deliver more effective and personalized treatments, leading to better health outcomes.

“When you’re a Nurse with a diverse background, you are likely to bring a differentiated perspective to patient care," explains Lynda Benton, Senior Director of Global Community Impact Strategic Initiatives of Johnson & Johnson Nursing. "You may have broader and deeper insights into patient beliefs, attitudes, ethnicities and perceptions. When patients see Nurses and other members of the medical team who look like them, it can remove barriers, open up conversations and ultimately improve access to quality care."

Enhanced patient satisfaction: Patients feel more comfortable and valued when they see diversity represented in their healthcare providers. Feeling understood and respected by their healthcare team contributes to higher patient satisfaction and better patient-provider communication.

Reducing health disparities: In many healthcare systems, certain minority groups experience disparities in access to care, treatment options, and health outcomes. By promoting diversity and inclusion, hospitals aim to address these disparities and provide equitable care to all patients.

Attracting and retaining talent: High turnover rates are prevalent in this industry, attributed not only to the demanding workload but also the treatment professionals experience. 

A Rutgers School of Nursing study found 63% of Nurses have experienced racism on the job. More than three-fourths of Black Nurses said racism negatively impacts their professional well-being. 

People are more likely to join and stay in an inclusive organization where they feel accepted, supported, valued, and have equal opportunities for growth and advancement.

Fostering innovation and creativity: A diverse workforce brings together individuals with different backgrounds, experiences, and perspectives, creating a mix of ideas and insights. This diversity of thought can foster a culture of innovation and creativity within healthcare settings, leading to more effective problem-solving and decision-making.

When healthcare professionals from diverse backgrounds collaborate, they bring forth a wide range of perspectives and approaches to address complex healthcare challenges. They can draw upon their unique experiences and knowledge to develop innovative strategies and solutions that may not have been considered otherwise.

Reputation and community trust: Healthcare organizations that prioritize diversity and inclusion can build a positive reputation in their communities. Patients and community members are more likely to trust and support organizations that demonstrate a commitment to inclusivity.

Cultural competence and language access: A diverse workforce can help bridge language and cultural barriers between patients and providers. This can improve communication and ensure that patients receive the information and care they need, regardless of their language or cultural background.

Economic benefits: Diverse and inclusive healthcare organizations have been associated with improved financial performance. Studies have shown that companies and institutions with diverse leadership teams tend to outperform their peers financially.

From a health care perspective, lack of equity translates to higher costs. “When we exclude particular populations, decrease access, increase barriers, or provide subpar care, then at the end of the day, those people are going to utilize health care dollars at a much higher rate,” says Mary Fleming, MD, President of the nonprofit Reede Scholars, Inc. and Program Director of the Leadership Development to Advance Equity in Health Care program at the Harvard T.H. Chan School of Public Health.

Employee morale and productivity: Inclusive environments not only foster higher employee morale and satisfaction but also have a direct impact on the overall productivity and success of an organization. 

When employees feel supported and included, they are more likely to develop a sense of loyalty towards the organization. They become advocates for the company's mission and values, which can positively impact employee retention and reduce turnover rates.

Additionally, inclusive environments promote effective communication and collaboration among team members. When employees feel comfortable expressing their thoughts and opinions, it leads to open and honest discussions. This fosters a culture of trust and transparency, enabling teams to work together more efficiently and effectively towards shared objectives.

Furthermore, inclusivity promotes diversity in leadership roles. Employees see individuals from diverse backgrounds in positions of authority, and become inspired and motivated to reach their full potential. This representation not only boosts employee morale but also helps to break down barriers and biases, leading to a more inclusive and equitable workplace for everyone.

Compliance and legal requirements: Many countries have laws and regulations that promote diversity and equal opportunity in the workplace. Hospitals and health systems invest in D&I to comply with these legal requirements and create a safe and inclusive environment for their employees.

Overall, investing in DEI is not just a social responsibility but also a strategic decision that can lead to improved patient care, better employee satisfaction, and enhanced organizational performance for health systems and hospitals.

Topics: diversity in nursing, Diversity and Inclusion, diversity in healthcare, diverse workforce, diversity recruitment, diversity and inclusion in the workplace, DEI, Diversity, Equity and Inclusion, Diversity in Health Care, diversity equity inclusion, healthcare diversity

FNU Makes 2023 Diversity Impact Conference Available to External Attendees

Posted by Frontier Nursing University

Tue, May 16, 2023 @ 10:25 AM

Frontier-Nursing-1Versailles, Ky. – On June 8-9, 2023, Frontier Nursing University (FNU) will hold its annual Diversity Impact Conference. The Diversity Impact Conference brings together renowned thought leaders and speakers to increase awareness of the importance of diversity, equity, and inclusion (DEI) in the healthcare workforce, particularly for those working in underserved and rural communities. This year, for the first time, the conference will be available for attendees outside of FNU.

“We are extremely excited about the 2023 Diversity Impact Conference,” said FNU Chief Diversity and Inclusion Officer Dr. Paula Alexander-Delpech, Ph.D., PMHNP-BC, APRN. “The Conference gets better each and every year, and we are putting the finishing touches on the plan for this year’s sessions. We are most excited, however, about being able to include more attendees this year. As we grow this important event, we want to invite leaders and students from some of our area universities to join us. This event is all about collaboration, learning, and growing. I’m confident that it will benefit any university, department, or individual.”

The 2023 Diversity Impact Conference will be conducted via Zoom. The theme of this year’s conference is “Better Together: Advancing a Culture of Identity and Belonging in Healthcare.” The two-day event will feature keynote presentations on both days from nationally recognized leaders in diversity, equity, and inclusion. Additional sessions will include panel discussions, breakout sessions, and time for reflection.

The opening keynote address will be given by Dr. Tia Brown McNair, Vice President of the Office of Diversity, Equity, and Student Success and Executive Director for the Truth, Racial Healing, and Transformation (TRHT) Campus Centers at the American Association of Colleges and Universities (AAC&U) in Washington, D.C. On the second day of the conference, the keynote speaker will be Rebekka Eshler, National President of the Transgender American Veterans Association in Washington, D.C.  All speaker bios and the full conference schedule can be found at https://frontier.edu/diversity-impact/

The learning outcomes attendees can expect to take away from the Diversity Impact Conference include:

  • Identify specific strategies to create a culture of belonging amongst peers and the larger community
  • Discuss the causes behind healthcare disparities and their effect on creating a culture of belonging
  • Reflect on ways to effectively engage in spaces to promote diversity in identity
  • Practice ways to build collaborative communities

Students attending any institution can register for the conference for free. All others can register at the registration price of $99 until the day before the event. For more information about the 2023 Diversity Impact Conference and to register, please visit https://frontier.edu/diversity-impact/.

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About Frontier Nursing University:

The mission of Frontier Nursing University is to provide accessible nurse-midwifery and nurse practitioner education that integrates the principles of diversity, equity, and inclusion. We transform healthcare by preparing innovative, ethical, compassionate, and entrepreneurial leaders to work with all people with an emphasis on rural and underserved communities. FNU offers graduate Nurse-Midwifery and Nurse-Practitioner distance education programs that can be pursued full- or part-time with the student’s home community serving as the classroom. Degrees and options offered include Doctor of Nursing Practice (DNP), Master of Science in Nursing (MSN), or Post-Graduate Certificates. In 2021 and 2022, Frontier was named a “Great College to Work For” by the Great Colleges to Work For® program. To learn more about FNU and the programs and degrees offered, please visit Frontier.edu.

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Topics: nursing schools, School of Nursing, student nurse, nursing student, nursing students, nursing school, Frontier Nursing University, diversity, inclusion, health equity, Diversity and Inclusion, student nurses, DEI, Diversity, Equity and Inclusion, diversity equity inclusion, Diversity Impact conference, conference

Diversity Recruitment Strategies For Nursing

Posted by Diversity Nursing

Mon, Mar 06, 2023 @ 02:07 PM

GettyImages-1372866989Hiring Nurses who reflect Diversity, Equity, and Inclusion (DEI) is an important step towards creating a healthcare system that is accessible and welcoming to all patients, regardless of their race, ethnicity, gender identity, sexual orientation, or any other characteristic.

Here are some strategies that healthcare organizations can use to improve DEI in their Nursing workforce:

Develop A Diverse Recruitment Plan

Health Systems should develop recruitment strategies that target a Diverse pool of candidates. This may involve partnering with community organizations, attending job fairs and career events that attract a Diverse group of people, and actively recruiting from underrepresented communities.

Get Involved In Your Community

If you aren’t already involved in your community, it’s time to get started. Sponsor community information sessions such as signs to look for regarding specific illnesses including diabetes, weight control, high blood pressure, etc. See if there’s a local chapter of the NBNA (National Black Nurses Association), NAHN (National Association of Hispanic Nurses), AMN (American Men in Nursing) and become a member. Sponsor a local chapter recruiting event or attend their national conferences. Reach out to the schools in your area to get high school and college kids aware of the career opportunities available in healthcare. Your community is full of potential patients and employees so get your Diversity, Equity and Inclusion message out there in your community.

Consistent Communication

It is important that both your internal and external communications consistently promote your inclusive environment. Be honest and welcoming. Don’t be shy. It’s that simple!

Use Inclusive Language In Job Postings

Those responsible for hiring should use inclusive language in their job postings to attract a more Diverse pool of candidates. This includes using gender-neutral language, avoiding language that may be exclusive or discriminatory, and highlighting the organization's commitment to DEI.

Provide Cultural Competence Training

Healthcare organizations should provide cultural competence training to all employees, including management. These trainings can help staff understand the unique needs and perspectives of patients from all different backgrounds, and provide them with the skills and knowledge they need to provide culturally responsive care.

Foster An Inclusive Workplace Culture

It is important to foster an inclusive workplace culture where all employees feel valued and appreciated. This may involve implementing policies and practices that promote Equity and Inclusion, providing opportunities for professional development and advancement, and creating a safe and supportive work environment.

Measure And Track DEI Progress

Management should be measuring and tracking their progress towards Diversity, Equity, and Inclusion goals. This may involve collecting and analyzing data on the Diversity of the Nursing workforce, as well as conducting regular employee surveys to gauge their experiences and perceptions of the workplace culture.

Topics: recruitment, recruiting, Diversity and Inclusion, healthcare organizations, nurse recruitment, nursing workforce, DEI, Diversity, Equity and Inclusion, healthcare recruitment

Meet The RN Advocating For Disabled Candidates

Posted by Diversity Nursing

Thu, Feb 23, 2023 @ 02:17 PM

Dalzell-Nurses-inspire2
Applying for a new job can be overwhelming and stressful. For candidates with disabilities, the hiring process can be a disheartening experience.  

According to the CDC, one in four adults in the U.S. has a disability; the unemployment rate for that community is double that of non-disabled workers.

Andrea Dalzell can relate to those who face unjust barriers when searching for employment. She is a disability advocate and New York State's first wheelchair-bound Registered Nurse. 

Dalzell fights for those like her, qualified candidates who face discrimination and obstacles when applying for jobs.

Andreawas diagnosed with transverse myelitis when she was 5 years old and using a wheelchair full-time by the age of 12.

Her experiences with Nurses inspired her to become one. She received her Nursing degree from the City University of New York, College of Staten Island.

Even with her Nursing degree it was difficult to find work.

"I once went through 76 clinical Nursing interviews. I was rejected from them all until COVID demanded my help during the peak in NYC. The rejection from ever having a bedside Nursing position was flipped on its head as my wheelchair was seen for what it is: a mobility device", said Dalzell in an American Nurses Association interview. 

Dalzell uses past negative experiences and turns them into a positive, as she can relate to patients who struggle with disabilities, and give them hope. She encourages them to persevere in the face of adversity. 

However, she finds it frustrating that in the field of caring, many still face discrimination.

According to Employee Benefit News, Dalzell said, "We're forgetting that [enabling] technology has advanced so much, and should allow our healing touch and compassion to come into the profession and give hope in a way that is normally not seen. And yet when [people with disabilities] are saying they want to be Nurses or be on a healthcare team, we're saying well, you have a disability — you're not good enough."

Employers need to do more than just talk about Diversity, Equity, and Inclusion (DEI), they need to actually be about it. 

"You cannot tell people you are an equal opportunity employer, tell them to come on in through the door," Andrea says, "but then be unprepared and your doors are not even big enough to accept someone."

"Disability is the fastest- and largest-growing minority in the world. Without disability inclusion, you could very well be limiting opportunities for your future selves," says Dalzell

Andrea is a Pioneer and an inspiration to many. In recognition of her achievements, she's earned many spotlights, such as New Mobility’s Person of the Year (2021). She was also one of the inaugural recipients of the Craig H. Neilsen Foundation Visionary Prize of $1 million.

Dalzell is still figuring out how she will use the money, but has already started a 501c3 nonprofit foundation called The Seated Position to create awareness around those with disabilities in education and the workforce.

According to New Mobility, Andrea attributes her tenacity to her parents, first-generation immigrants from Guyana, who encouraged hard work and perseverance. “I told Andrea, don’t let anyone ever tell you there is something you can’t do,” says her mother, Sharon Dalzell. “Just look at them straight in the face and say, ‘Watch me.’ As long as you do it in the right way, you’ll reap the benefits in the years to come.”

Andrea knows it’s important for people to see someone like her — a black, disabled woman — out in the world, making a life for herself and changing the lives of others. 

You can follow Dalzell on Instagram @theseatedNurse where she posts her everyday life along with great motivational content. Also check out her website theseatednurse.com to learn more! 

Topics: disability, disabled, Diversity and Inclusion, nurses with disabilities, diversity and inclusion in the workplace, DEI, Diversity, Equity and Inclusion, disability advocate, disabled candidates, Andrea Dalzell

Healthcare Organizations Commitment To Improving Diversity

Posted by Erica Bettencourt

Tue, May 25, 2021 @ 01:50 PM

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The tragic events of the past year has brought an increased awareness to Diversity, Equity, and Inclusion (DEI). As a result, healthcare organizations are hiring Chief Diversity Officers (CDO’s), implementing initiatives, providing educational programs, and using new recruitment strategies to increase diversity in medicine.

Increasing diversity in healthcare organizations benefits both the healthcare provider and the patient populations they serve.

To increase diversity and lower racial healthcare disparities, many hospitals and health systems are looking to their CDO for guidance moving forward.

Last year, CDO hires grew by 84%, making it the fastest growing C-suite title, according to LinkedIn.

Some health systems are going beyond hiring a CDO and are creating entire teams or councils to implement and foster best practices. 

Northwell Health formed the Emerging Leaders Diversity & Inclusion Council which is responsible for analyzing current conditions within the health system while seeking to implement best practices in 3 key areas:

• Onboarding
• Mentoring
• Succession Planning

Englewood Health assembled a Diversity and Inclusion Education Council consisting of 12 team members across all departments and leadership levels.  

Warren Geller, President and CEO of Englewood Health said, “Our country’s history of racism and current inequalities have impacted every aspect of life and, most importantly, our health and well-being. With the establishment of a Diversity and Inclusion Education Council we are committing to doing more and doing better for the communities we serve.”

More hospitals are providing educational resources and training programs for their staff members.

At Ochsner Health in Louisiana, they’ve rolled out training to address implicit bias across the organization. Melissa Love, VP of Professional Staff Services and The Office of Professional Well-Being said, “People are really curious. I’m seeing people be very surprised by their lack of knowledge, even those that think they’re very knowledgeable.” 

Hospitals are also participating in evaluation programs to help improve their DEI efforts. 

The HRC Foundation's Healthcare Equality Index (HEI) evaluates healthcare facilities nationwide based on non-discrimination & staff training, LGBTQ patient services & support, employee benefits & policies, and LGBTQ patient & community engagement. 

Last year, a record 765 healthcare facilities participated in the HEI survey. These organizations recognize the importance of implementing LGBTQ-inclusive practices alongside their foundational non-discrimination policies.

When it comes to diversifying the hiring process, Daniel Benavides, Manager of Talent Acquisition at CHG Healthcare, suggests hospitals increase the number of people who select candidates. 

Benavides noticed only one or two people were filtering candidates for interviews. He determined that having a larger mix of individuals looking at applications would result in a greater diversity — and higher quality — of selected candidates.

It’s critical healthcare organizations improve diversity within their staff to reduce healthcare disparities. They must ensure ALL people are equally represented. 

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Topics: Diversity and Inclusion, chief diversity officer, hospital diversity, diversity recruitment, healthcare organizations, workplace diversity, hiring diverse workforce, diversity and inclusion in the workplace, DEI

Ageism in Healthcare

Posted by Erica Bettencourt

Mon, Mar 29, 2021 @ 11:13 AM

ageismAge discrimination involves treating an applicant or employee less favorably because of his or her age, defined by the U.S. Equal Employment Opportunity Commission (EEOC).

The Age Discrimination in Employment Act (ADEA) forbids age discrimination against people who are age 40 or older.

Ageism in the Workplace

According to a 2018 AARP survey, about 3 in 5 older workers have seen or experienced age discrimination in the workplace. Also 76% of these older workers see age discrimination as a hurdle to finding a new job.

A diverse workplace is fundamental in providing the best patient care possible. But age is usually left out of an organization's Diversity, Equity and Inclusion (DEI) strategy.

Patients feel more comfortable talking with a Nurse who understands and can relate to them and their issues. Nurses who understand what ageing patients are going through can provide better care. 

Some Nurses over the age of 40 experience ageism from employers, fellow staff members, and even patients. Examples of this type of ageism include:

Physical Strength - There is a perception older Nurses aren't physically strong enough to handle certain responsibilities such as restraining a combative patient or assisting someone into a bed or wheelchair.

Technology - Another misconception is older Nurses can't keep up with the changing technologies and medications.

Pay - An article by Arkansas State University discusses salary-based ageism in Nursing saying, "As Nurses accumulate experience, they also accumulate pay increases. As a result, employers sometimes discriminate against more experienced Nurses by hiring or promoting younger, less experienced, and therefore, less expensive Nurses."

This type of stereotyping and discrimination often leads to poor morale, job dissatisfaction, burnout and early retirement.

How You Can Reduce Ageism at Work

To combat ageism in healthcare organizations, there should be DEI policies that include a focus on age.

According to the Society for Human Resource Management (SHRM) the EEOC recommends organizations follow these strategies:

  • Assess your organization's culture, practices or policies that may reveal outdated assumptions about older workers. The Center on Aging & Work at Boston College and AARP partnered to develop an assessment tool.
  • Examine your recruitment practices. Does your website include photos of an age-diverse workforce? Do your job applications ask for age-related information such as date of birth or when a person graduated? Is your interview panel age-diverse? Train recruiters and interviewers to avoid ageist assumptions.
  • Include age as part of your diversity and inclusion programs and efforts. Offer learning and development, including anti-bias training and courses.
  • Foster a multi-generational culture that recognizes ability regardless of age and rejects age stereotypes, just as it would reject stereotypes involving race, disability, national origin, religion or sex.

Ageism in Your Patient Population

Ageist stereotypes and discrimination are also barriers to health equality for this patient population.

An article from Lippincott Nursing Center states, Older adults represent 13% of the total population in the United States, but account for over 40% of U.S. hospitalizations.

Ageism can negatively affect the care older adults receive. It's often healthcare providers attribute signs and symptoms of illness to normal aging, missing important indicators that need to be addressed.

A lot of ageist behaviors may not be intentional and will take conscious efforts to identify and change. For example, talking slowly and loudly, or assuming someone can’t comprehend what you are telling them, is common behavior around older patients and is considered ageism.

How You Can Reduce Ageist Attitudes Toward Patients

The Alliance for Aging Research warned "that unless ageist attitudes are recognized and rooted out of our healthcare system, the next generation of Americans under Medicare, the largest generation in U.S. history, will likely suffer inadequate care."

The Alliance released recommendations to address the problem of ageism:

  • More training and education for healthcare professionals in the field of geriatrics.
  • Greater inclusion of older Americans in clinical trials.
  • Utilization of appropriate screening and preventive measures for older Americans.
  • Empowerment and education of older patients.

The older patient population deserves the same quality care and attention as younger patients. Organizations must acknowledge ageism as an obstacle in providing the best care possible and take action to make healthcare more equitable and inclusive.

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Topics: Diversity and Inclusion, age discrimination in healthcare, DEI, ageism, Diversity, Equity and Inclusion

Hospital CEOs Signing Action Pledge For Diversity And Inclusion

Posted by Erica Bettencourt

Fri, Mar 19, 2021 @ 10:04 AM

CEOpledgeThe CEO Action for Diversity & Inclusion is the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.

CEOs at top major companies from around the world are signing this action pledge to support more inclusive workplaces.

This pledge shows the commitment and actions leaders will take to provide resources and strategies for an inclusive environment.

Health systems joining the pledge are taking a step towards positive change. A diverse and inclusive workforce helps the community and inspires innovation and creativity.

According to the CEO Action website, By 2050 there will be no racial or ethnic majority in the US.

Click here to view the list of healthcare CEO's who have signed the pledge so far.

Warren Geller, President and CEO of Englewood Health pledged to provide equal access to vaccines, helping to mitigate risk factors for those most vulnerable to COVID-19; enhancing and expanding training programs for new and current employees, focused on diversity and inclusion; and to continue on the path to diminishing healthcare disparities with the support of the Diversity and Inclusion Education Council (DIEC).

Hackensack Meridian Health CEO, Robert C. Garrett signed the pledge and said, "New Jersey is one of the most diverse states in the nation and we are deeply committed to ensuring that there is equality and opportunity for all in our hospitals and care locations. The network also has a robust and comprehensive strategy to eliminate unacceptable outcomes based on race and ethnicity, a challenge for our entire nation.''

CEO Stephen J. Ubl of the Pharmaceutical Research and Manufacturers of America (PhRMA) signed the pledge and included four goals that PhRMA is committed to working toward.

  1. We will continue to make our workplace a trusting place to have complex, and sometimes difficult, conversations about diversity and inclusion. 
  2. We will expand unconscious bias education.
  3. We will share best—and unsuccessful—practices.
  4. We will create and share strategic inclusion and diversity plans with our board of directors.

So far, nearly 2,000 CEOs and Presidents have made the pledge and it is encouraging to see this number grow. Click here to view the pledge.

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Topics: ceo, Diversity and Inclusion, leadership diversity, diverse workplace culture, workplace diversity, hospital CEO, action pledge, diversity and inclusion pledge, diversity and inclusion in the workplace

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