DiversityNursing Blog

Hospitals are hiring or accepting volunteer teens and young adults as a long-term strategy to help combat shortages in the healthcare industry. 

Research shows, exposure to various healthcare fields is crucial to the development of career interests for adolescents and young adults. 

Earn while you learn programs give high school students the opportunity to gain knowledge in the field and make a better wage than the average part time jobs students often take.

These programs offer roles such as:

• Food Services
• Transportation
• Manage Gift Shop
• Medical Library
• Patient Support
• Environmental Services
• Administrative Support
• Translator

According to Becker's Hospital Review, Mount Carmel launched its inaugural patient-facing role for those 16 and older: a student support associate position.

Student support associates work as part of the care team, with a multi-skilled technician. The younger workers can help with tasks such as bathing patients, taking patients' vital signs and restocking equipment. 

"We did elect to have specific criteria that students coming to us are actively enrolled in a Nursing program or a pre-Nursing program throughout their high school [career], so that we are really looking to support and foster their interest in long-term career growth and positioning them well to continue to work for us after they graduate from high school and ultimately matriculate into a Nursing program or another allied health program," Mount Carmel Regional Director of Talent Acquisition Rachel Barb told Becker's.

Volunteer programs help plant the seed and further educational opportunities for young adults.

Inova Fairfax Hospital in Virginia offers a volunteer Summer program where teens get to learn about different positions in the hospital and get hands-on experience at the hospital’s simulation lab.

Dr. Steve Narang, President of Inova Fairfax Medical Campus says to volunteers, "We are taking care of human beings, and this is just a gateway whether you want to be an accountant, whether you want to be in security, whether you want to be in IT or whether you want to be at the bedside. There’s a job for you in healthcare.”

Abrazo West Campus Hospital in Arizona hosts a volunteer program with interactive workshops.

“In those workshops, they have someone’s undivided attention, so they have a surgeon, a specialist, a radiologist that’s up there, and they tell them everything from A to Z, salary, challenges, rewards, education, the best career paths to take,” said Barry Worman, Director of Volunteer Services.

As the U.S. population becomes more racially and culturally diverse, having a workforce that mirrors the diversity of your community can improve the quality of care offered at your facility.

Ensuring diversity is incorporated in healthcare hiring practices requires understanding and combatting unconscious biases.

Bias is a prejudice in favor of or against one thing, person, or group compared with another usually in a way that’s considered to be unfair.

Unconscious biases are social stereotypes about certain groups of people that individuals form outside their own conscious awareness.

An example of unconscious bias during the hiring process is when you form an opinion about a candidate based solely on first impressions, such as their LinkedIn photo, their first or last name, or their hometown.

There are methods healthcare institutions can use to identify and reduce biases within their hiring process.

• Clearly define what Diversity means to your organization. It is important to understand which groups are underrepresented. Then set measurable goals that work toward building Diversity.
  
  
• Most hiring processes are designed from one perspective (e.g., level, function, identity). When creating your recruitment process, make it a group effort using input from different perspectives and identities. 
   
• Ensure Diversity exists within all levels of your organization, especially Leadership roles. The top healthcare organizations leading the way for Diversity, Equity, Inclusion, and Belonging (DEI&B) usually have a leadership position solely focused on Diversity, such as Chief Diversity Officer or a similar title.
  
  
• Offer awareness programs, training, and unconscious bias resources for staff. It's a great opportunity for everyone involved in the hiring process to understand what hiring prejudices are and how they can influence decision making. This allows people to identify their own biases and actively improve their behavior. 

With leadership support, clear communication both internally and externally about your DEI&B initiatives, awareness resources, and a motivated workforce, you can successfully reduce biases and increase Diversity, Equity, Inclusion, and Belonging within your organization.