DiversityNursing Blog

In the constantly changing landscape of healthcare, Nurses play a vital role as the cornerstone of healthcare systems. They offer essential care, support, and education to patients. It is crucial for the field of Nursing to embrace Diversity, as it not only promotes social justice but also significantly improves quality of care, fosters innovation, and mirrors the diverse communities Nurses serve.

Reflecting the Communities We Serve

One of the primary reasons Diversity is so important in Nursing is it allows the healthcare workforce to better reflect the communities they serve. Patients are more likely to feel comfortable and understood when they see healthcare providers who share their cultural, linguistic, or racial background. This comfort can lead to more effective communication, greater trust, and, ultimately, better health outcomes. When Nurses understand the cultural nuances and unique needs of different patient populations, they can provide more personalized and effective care.

Improving Patient Outcomes

Research has shown, Diversity among healthcare providers can lead to improved patient outcomes. Diverse Nursing teams bring a variety of perspectives and problem-solving skills, which can enhance clinical decision-making and lead to more comprehensive patient care. For instance, Nurses from diverse backgrounds may be more aware of specific health risks and conditions prevalent in certain communities, allowing for earlier detection and intervention. Additionally, patients are more likely to adhere to medical advice and treatment plans when they feel understood and respected by their healthcare providers.

Enhancing Cultural Competence

Cultural competence is essential for providers to deliver services effectively, meeting the social, cultural, and linguistic needs of patients. A diverse Nursing workforce is well-prepared to achieve cultural competence, drawing from a wide range of cultural perspectives and experiences. This competency is vital in reducing health disparities and ensuring equitable care for all patients. It encompasses not only language proficiency but also an understanding of cultural practices, beliefs, and values that influence health and healthcare behaviors.

Fostering Innovation and Creativity

Diversity brings a wealth of ideas and perspectives that can drive innovation and creativity in the practice. When Nurses from different backgrounds come together, they can challenge the status quo and develop new approaches to patient care, healthcare delivery, and Nursing education. This Diversity of thought is particularly important in addressing complex healthcare challenges, such as the social determinants of health, chronic disease management, and the integration of technology in patient care.

Addressing the Nursing Shortage

The Nursing profession is facing a significant shortage, with an aging population and an increasing demand for healthcare services. By promoting Diversity in Nursing, the field can tap into a broader pool of talent and attract individuals from underrepresented groups. This not only helps to fill the gap but also ensures a more robust and resilient healthcare workforce. Encouraging Diversity in Nursing education and recruitment can help create a pipeline of skilled Nurses ready to meet the demands of the future.

Building a More Inclusive Healthcare Environment

A diverse Nursing workforce contributes to a more inclusive and respectful healthcare environment. It sets a standard for inclusion and equity, encouraging other healthcare professionals to value and respect differences. This inclusive culture can improve job satisfaction and retention among Nurses, as they feel valued and supported in their workplace. It can also lead to better teamwork and collaboration, essential components of high-quality patient care.

Diversity in the Nursing field is not just an ideal; it is a necessity for delivering high-quality, equitable healthcare. It enhances patient outcomes, fosters cultural competence, drives innovation, and addresses workforce shortages. By embracing Diversity, the Nursing profession can better serve the needs of all patients, create a more inclusive healthcare environment, and build a stronger, more effective healthcare system. As we move forward, it is imperative Nursing leaders, educators, and policymakers continue to prioritize and promote Diversity in all aspects of the profession.

Rather than dismissing Diversity, Equity, and Inclusion (DEI) as a passing trend, we should recognize it as a natural progression. In moving forward, we need to elevate our strategies to a more deliberate, purposeful, and impactful approach.

According to the Pew Research Center, a significant number of employees have expressed that DEI initiatives have had a beneficial impact on the workplace. It comes as no surprise that among those highlighting the value of DEI efforts, many belong to marginalized groups who often face challenges in a work environment that overlooks the importance of their diverse experiences in terms of quantity and quality.

The Institute for Corporate Productivity (i4cp)—in partnership with HR Executive, analyzed data from over 850 respondents in organizations of all sizes, and arrived at a surprising finding, most companies aren’t slowing down their DEI initiatives, despite backlash. 

Research highlights the multitude of benefits diversity brings to organizations, including heightened profitability, enhanced creativity, strengthened governance, and improved problem-solving capabilities. Employees from diverse backgrounds contribute their unique perspectives, ideas, and experiences, ultimately fostering resilient and high-performing organizations that surpass those lacking in diversity investments.

Below we explore different ways of improving DEI efforts in the work place.

Integrate and Align Efforts

Dr. Luthra shares with Forbes that it’s hard to effectively address DEI needs in isolated pockets. It’s interconnected and needs a holistic lens. Emphasizing targets and quotas just pits people against one another. “When DEI is done right, it levels the playing field and there’s room for everyone. But we can’t skip the hard work of dismantling systems that weren’t built for everyone.”

Go Beyond Diverse Hiring

It's important to foster a culture of inclusion and belonging throughout the entire organization. This means creating spaces where all employees feel valued, respected, and empowered to bring their authentic selves to work. Implementing mentorship programs, unconscious bias training, and regular DEI education can help to cultivate a more inclusive workplace where everyone has equal opportunities to thrive.

It's essential to address systemic barriers and biases that may exist within company policies and practices to truly create a level playing field for all individuals. By going beyond just meeting hiring quotas and actively promoting a culture of diversity and inclusion, organizations can truly harness the benefits that a diverse workforce brings.

Embedding DEI Throughout The Organization

This requires a comprehensive and sustained effort that goes beyond just surface-level initiatives. It involves weaving DEI principles into the fabric of the organization, from top leadership to every employee at all levels. This means creating a culture where DEI is not just a box to check off, but a fundamental value that guides decision-making, policies, and practices.

To truly embed DEI, organizations must provide ongoing training and education for all employees to increase awareness and understanding of different perspectives and experiences. Leaders should lead by example, actively promoting and advocating for DEI in all aspects of the business. Regularly assessing and evaluating DEI efforts through metrics and feedback mechanisms can help ensure that progress is being made and that any areas needing improvement are identified and addressed promptly.

Utilize Metrics 

By collecting and analyzing data on key performance indicators related to DEI initiatives, such as employee satisfaction, retention rates, promotion rates among underrepresented groups, and diversity in leadership positions, you can effectively measure the success and effectiveness of your efforts. These metrics provide concrete evidence of the positive impact of DEI on the workplace culture, employee engagement, and overall organizational performance. Additionally, sharing these metrics with stakeholders and leadership can help reinforce the importance of DEI and drive continued support and investment in these initiatives. By regularly tracking and reporting on these metrics, you can showcase the tangible benefits of prioritizing diversity and inclusion in the workplace.

According to a Gallup Report, employees that feel connected to the culture are 3.7 times more likely to be engaged at work, 68% less likely to feel burned out and 55% less likely to be looking for work somewhere else. It appears, getting DEI right has benefits for everyone, including the business itself.

DEI is here to stay. Organizations will continue to uncover and address their obstacles to fostering inclusion and workplace equity.

In the dynamic realm of healthcare, the significance of representation in Nursing cannot be overstated. Nurses are the backbone of healthcare, playing a pivotal role in patient care, advocacy, and community health.

As the profession continues to evolve, it is imperative the Nursing workforce reflects the diversity of the populations it serves.

Representation in Nursing goes beyond demographic statistics. It encompasses a rich tapestry of backgrounds, experiences, and perspectives that contribute to a more culturally competent approach to providing care. 

Here are a few reasons why representation in Nursing is important: 

Cultural Competence 

Patients come from diverse cultural backgrounds, and having Nurses who reflect this diversity helps in providing culturally competent care. Culturally competent Nurses understand the nuances of different cultural practices, beliefs, and values, leading to better communication and improved patient outcomes.

This cultural competence extends beyond language barriers and encompasses a deep understanding of the social, religious, and traditional aspects that shape a patient's identity and healthcare needs. When Nurses are able to appreciate and respect these cultural nuances, they can tailor their care to meet the unique needs of each patient.

For example, a Nurse who understands the cultural significance of certain foods in a patient's diet may be able to provide alternative options that are more appropriate, ensuring the patient feels heard and understood. Additionally, a Nurse who is aware of cultural norms around personal space and touch may adapt their approach to physical examinations to make the patient more comfortable.

Building Trust 

Patients often feel more comfortable and trusting when they see healthcare professionals who share similar backgrounds or experiences. This connection goes beyond the surface level, creating a sense of understanding and empathy that fosters a stronger therapeutic relationship. When patients can relate to their Nurses on a personal level, it encourages open communication, allowing for a more comprehensive understanding of their healthcare needs. This trust is not only essential for effective healthcare delivery, but it also plays a significant role in patient satisfaction and overall well-being.

Imagine a patient who is hesitant to share personal information or discuss sensitive health concerns with a Nurse who they perceive as distant or unable to comprehend their unique circumstances. However, when that patient encounters a Nurse who shares similar experiences or cultural background, a sense of relief washes over them. They feel validated and understood, knowing their Nurse has likely faced similar challenges or obstacles. This creates a safe space for open dialogue, enabling the Nurse to provide the most accurate and tailored care possible.

When patients can connect with their Nurses on a personal level, it humanizes the healthcare experience. It reminds patients their Nurses are not just medical professionals, but individuals who have their own stories, struggles, and triumphs. This shared humanity strengthens the therapeutic bond, allowing patients to feel seen, heard, and respected. It empowers them to actively participate in their healthcare decisions and collaborate with their Nurses to achieve optimal outcomes.

Reducing Health Disparities

Having a diverse Nursing workforce is crucial in addressing the disparities in healthcare access and outcomes certain populations may experience. By understanding and addressing the unique healthcare needs of different communities, a diverse Nursing workforce can contribute to more equitable healthcare delivery.

Health disparities can arise from a variety of factors, including socioeconomic status, race, ethnicity, sexual identity, religion, geographic location, etc. These disparities can lead to differences in access to healthcare services, quality of care, and health outcomes. For example, individuals from marginalized communities may face barriers such as language barriers, lack of culturally competent care, and limited access to healthcare facilities.

By having a diverse Nursing population that reflects the communities they serve, healthcare organizations can better understand and address these barriers. Nurses who come from similar backgrounds or have experience working with diverse populations can help bridge the gap between patients and healthcare services. They can provide culturally competent care, advocate for the unique needs of their communities, and promote health equity.

A diverse workforce also brings a range of perspectives and experiences to problem-solving. This diversity of thought can lead to innovative solutions for addressing healthcare disparities. Nurses who have firsthand experience with the challenges faced by certain populations can bring valuable insights to the table and help develop effective strategies for improving healthcare access and outcomes.

Improved Communication 

Language barriers and differences in communication styles can significantly impact the delivery of healthcare services. Effective communication between healthcare providers and patients is crucial for accurate diagnosis, treatment, and overall patient satisfaction. Nurses who are proficient in the same language as their patients or have a deep understanding of their communication norms can play a vital role in enhancing the quality of care by ensuring clear and accurate information exchange.

When language barriers exist, it can lead to misunderstandings, misinterpretations, and potential errors in healthcare delivery. This can be especially challenging when discussing symptoms, medical history, treatment options, and medication instructions. Nurses who are fluent in the same language as their patients can bridge this gap and facilitate effective communication, ensuring patients fully understand their condition, treatment plan, and any necessary lifestyle modifications.

Understanding the communication norms of patients from different cultural backgrounds is equally important. Communication styles can vary greatly across cultures, and what may be considered appropriate or respectful in one culture may not be in another. Nurses who are aware of these cultural norms can adapt their communication approach to ensure patients feel comfortable, heard, and respected. This not only enhances patient satisfaction but also promotes a more trusting and collaborative relationship between the Nurse and patient.

Enhancing Innovation 

Diversity in Nursing brings a variety of perspectives and approaches to problem-solving, fostering a culture of innovation and creativity within healthcare organizations. When Nurses from different backgrounds and experiences come together, they bring with them a wealth of knowledge and unique insights which can lead to development of groundbreaking solutions to address the complex challenges in healthcare.

A diverse Nursing workforce encourages collaboration and the exchange of ideas. When individuals with different backgrounds and experiences work together, they can learn from one another and combine their expertise to create innovative solutions. This cross-pollination of ideas can spark creativity and lead to the development of novel approaches that may not have been considered otherwise.

Career Aspirations and Role Modeling 

Representation in Nursing can inspire individuals from underrepresented groups to pursue careers in healthcare. When aspiring Nurses see professionals who look like them, it can serve as a powerful motivator and provide role models who have successfully navigated similar paths. This representation not only encourages diversity within the Nursing profession but also helps to address the disparities in healthcare access and outcomes that certain populations may face.

When individuals from underrepresented groups see Nurses who share their backgrounds and experiences, they are more likely to believe that a career in Nursing is attainable and they can overcome any barriers or challenges they may face. Seeing successful role models who have paved the way can instill a sense of possibility and determination in aspiring Nurses, empowering them to pursue their dreams and make a difference in healthcare.

Representation in Nursing can help break down the stereotypes and biases that may exist within the healthcare industry. By showcasing diverse Nurses who excel in their careers, it challenges the notion certain groups are not capable or qualified to pursue healthcare professions. This can lead to a more inclusive and equitable healthcare system, where individuals from all backgrounds have equal opportunities to succeed and contribute.

Policy and Advocacy 

Diverse representation in Nursing leadership and professional organizations is a critical aspect of influencing policy development and advocacy efforts in the healthcare industry. When decision-making tables are filled with individuals from a variety of backgrounds and experiences, it ensures policies are comprehensive and address the needs of all patients and healthcare professionals.

By including diverse perspectives in policy development, organizations can ensure the unique challenges and barriers faced by different populations are considered. This allows for the creation of policies that are inclusive, equitable, and responsive to the diverse needs of patients and healthcare providers.

Diversity in Nursing leadership and professional organizations can help shed light on the disparities that exist within the healthcare system. By amplifying the voices of underrepresented groups, these organizations can advocate for policy changes that address these disparities and work towards achieving health equity for all.

Having a variety of perspectives at the decision-making table also ensures policies are informed by a wide range of experiences and knowledge. This diversity of thought can lead to more innovative and effective solutions to the complex challenges facing the healthcare industry. By incorporating different viewpoints and ideas, organizations can develop policies that are forward-thinking and adaptable to the rapidly evolving healthcare landscape.

Representation in Nursing is not just about fairness and equal opportunities; it is an essential component of providing high-quality, patient-centered care. A diverse Nursing workforce contributes to improved health outcomes, increased patient satisfaction, and a healthcare system that is better equipped to meet the needs of an increasingly diverse population.

In today's increasingly diverse healthcare landscape, Nurses from various backgrounds play a pivotal role in delivering culturally competent and inclusive care. As a diverse candidate entering the Nursing field, you possess a unique set of experiences and perspectives that can greatly enrich patient care and the overall Nursing community. However, standing out amidst the competition requires a strategic approach. Here's how to set yourself apart and excel as a diverse candidate in Nursing.

Embrace Cultural Competency: Cultural competency is an essential skill for Nurses, particularly those from diverse backgrounds. Understanding and respecting patients' cultural beliefs, practices, and values not only enhances patient outcomes but also demonstrates your ability to adapt in different scenarios. Take the initiative to educate yourself about various cultures, languages, and traditions, and showcase your willingness to work effectively with patients from all walks of life. 


Highlight Multilingual Abilities: Being fluent in languages other than English can be a significant asset in Nursing. The ability to communicate directly with patients in their native language fosters trust and ensures accurate information exchange. Include your language proficiency on your resume and during interviews to demonstrate your added value in providing patient-centered care. 


Share Personal Experiences: Your unique life experiences can enrich the Nursing profession. Whether you've overcome personal challenges, immigrated from another country, or come from a non-traditional background, share these experiences to showcase your resilience, adaptability, and empathy. These qualities resonate with patients and colleagues, setting you apart as someone who can connect on a deeper level. 


Pursue Further Education: Continuous learning is a hallmark of a successful Nursing career. Consider pursuing certifications or advanced degrees in areas related to diversity and cultural competence. This not only deepens your knowledge but also demonstrates your commitment to staying informed about the latest healthcare trends and best practices.


Advocate for Inclusivity: Promote diversity and inclusivity within your workplace and the Nursing community as a whole. Participate in discussions, seminars, and workshops centered around diversity, equity, and inclusion. By actively engaging in these conversations, you position yourself as a leader who is dedicated to driving positive change in the Nursing field. 


Network Effectively: Forge connections within Nursing associations, multicultural organizations, and professional forums. Networking not only exposes you to valuable opportunities but also enables you to exchange ideas with fellow Nurses, creating a supportive community that values diversity and collaboration.

Exhibit Strong Leadership Skills: Leadership transcends job titles. Display leadership qualities by taking the initiative, demonstrating problem-solving skills, and mentoring others. Showcasing your ability to lead and inspire can set you apart as a diverse candidate who brings innovation and positive change to the Nursing environment.

Tell Your Story: Craft a compelling narrative that showcases your journey and aspirations in Nursing. Whether it's in your cover letter, personal statement, or interviews, your story adds depth to your application and demonstrates your passion for the field. Connect your experiences to your desire to make a meaningful impact on patient care and the Nursing profession. 

Participate in Community Outreach: Engage in community service and outreach programs that align with your background and interests. Volunteering demonstrates your commitment to making a difference and highlights your compassion for marginalized or underserved populations.

Stay Resilient: As a diverse candidate, you might face unique challenges on your path to success. Persevere in the face of adversity, using setbacks as opportunities for growth. Your resilience will not only propel your own journey but also serve as an inspiration to others. 

Being a diverse candidate in Nursing offers you the chance to bring a wealth of experiences and perspectives to the profession. To truly set yourself apart, embrace cultural competency, share your personal stories, continue your education, advocate for inclusivity, and exhibit leadership qualities. By doing so, you'll not only excel as a Nurse but also contribute to a more inclusive and effective healthcare system. Your journey as a diverse candidate is a testament to the richness of the Nursing profession, and your impact will be felt far and wide.

 

Pat Magrath, National Sales Director, DiversityNursing.com pmagrath@diversitynursing.com

Our country and the world is experiencing a huge awakening and changing attitude toward bias and racism and it is about time! It shouldn’t have taken these recent tragic events to bring about this ground swell of emotion and passion for change, but here we are.

It is time to channel this passion to create positive and lasting new initiatives in our society. A big part of this change falls to employers to review what they say about their organization, how they hire new employees, and how they treat and communicate with their existing staff, patients and visitors. Now, more than ever, your recruitment communications need to reflect an honest and thoughtful narrative about your organizational commitment to Diversity, Equity, and Inclusion (DEI).

Diversity Recruitment means reaching out to ALL diverse communities including people from various racial/ethnic backgrounds, ages, gender identities, religions, education levels, national origins, sexual orientations, veteran status, marital status, disabilities, and physical characteristics. However, it is much more than just words on paper or a clever equal opportunity line. It is about telling a story and demonstrating through your actions why Diversity, Equity, and Inclusion are important.

Diversity Recruiting Steps & Strategy

Get Started

Diversity Recruiting is about your core company beliefs, employment strategies and your ability to look at the big picture when it comes to expanding the diversity within your employee population. Look at the patients your organization serves. What is the population makeup of your community? Do your employees reflect your patient population? Do they understand how culture and family structures can impact healthcare decisions? Do they understand nuances in language? Have they been taught how different religious backgrounds impact how and when people seek care? If not, you are probably losing market share or certainly will in the near future.

Patients want and often need to be taken care of by someone who can look at much more than just physical or emotional symptoms. A more diverse employee population leads to the collaboration of different cultures, ideas, and perspectives and is an organizational asset that brings forth greater creativity and innovation in your workplace.

Define Your Company Culture

We often hear the term “recruitment brand”, but can you honestly say you have one that reflects Diversity, Equity, and Inclusion? Your “recruitment brand” is NOT what you aspire to be. It is who you are NOW and a big part of that is how others experience or perceive your organization.

Can you articulate and explain your company culture, beliefs and perception in the community? Do you have a clear, inclusive mission statement? If not, start working on it now. Who are you as an employer? Would a diverse candidate feel comfortable working there?

Put together a team of internal people from various backgrounds to get their input and help you define and promote your company culture. Once you’ve defined it, believe it, commit to it and act upon it. It should be a comprehensive effort from the top down.

Embrace It

What do the leaders of your organization say and do about your DEI initiative? It is imperative your senior leadership is committed to your DEI mission. If they don’t stand behind it, nothing will change. People pay attention to what you say AND what you do. There are many ways to monitor how an organization delivers on its promises. If your Diversity, Equity, and Inclusion efforts don’t match up with what you say, then you have lost credibility and it will be very difficult to build it back.

Get Your Message Out There – How and Where You Reach People

Assess what you’re currently doing. What’s working and what isn’t? Where can you improve? What’s your budget? What are your competitors doing? Once you’ve answered these questions, you must develop a strategy about how and where you’re going to consistently communicate your message through ALL of your internal and external channels including…

• Your Website – particularly your Career Pages
• Community Involvement – get out into your community and spread your DEI message. Your community comprises your patients, visitors and employees.
• Signage throughout your buildings
• All Recruitment Communications should outline your DEI message including:

- Career Pages
- Electronic Communications including radio, TV, social media, etc
- Print Communications
- Employee Referral Programs
- Collateral & Conference materials – brochures, giveaways, etc
- Business Cards
- Job Postings

Climbing the Career Ladder & Diversity

In addition to recruiting diverse employees, mentoring and promoting them is equally important to your DEI commitment. You not only retain committed employees as you promote them, but your staff sees what you’re doing and is encouraged.

Dr. Stefanie Johnson is a professor at the Leeds School of Business at the University of Colorado-Boulder, an expert in the DEI (Diversity, Equity and Inclusion) space, and the author of the recent Wall Street Journal bestseller, Inclusify. As an executive coach and consultant to large corporations on the development and succession of leaders, Dr. Johnson explains the "employee lifecycle" from recruiting to executive advancement. This lifecycle starts with the hiring of talent at companies, continues onto the engagement and development of them through teams, and then moves to the potential promotion of diverse employees into higher leadership roles. https://www.forbes.com/sites/niharchhaya/2020/06/29/why-diversity-and-inclusion-efforts-fail-to-deliver-and-how-to-change-that/#636ed82457be

Following these steps will help you achieve an appropriate Diversity Recruiting strategy. Remember, it is imperative that your senior leadership is on board and committed. Your employees, patients and community will be watching.