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DiversityNursing Blog

Helping first time moms in need: Nurse-Family Partnership

Posted by Alycia Sullivan

Wed, May 21, 2014 @ 12:23 PM

BY AMY JOYCE

nursefamily resized 600

When Karlina Zambrano was about 13 weeks pregnant, she found a leaflet in her medicaid packet for a program called the Nurse-Family Partnership. The nationwide program would provide a nurse at no charge, who would come to her house weekly or bi-monthly throughout the first two years of her baby’s life. The visits would provide education and resources.

“I thought ‘Why not? It’s more information, more research,’” said Zambrano, now mom to 4-month-old Anthony, who she says is the “most adorable chunk of awesomeness ever.”

Zambrano soon met nurse Gloria Bugarin, who has worked for the Partnership through the YWCA of Metropolitan Dallas since 2006.

The Partnership is provided to low income women pregnant with their first child. The goal is to improve pregnancy outcomes, child health and increase “economic self-sufficiency.”

“A lot of it, even though we’re all RNs, is social work,” Bugarin said. She sees many clients who are in abusive relationships and tries to help them find resources to be safe. Others need help finding work or transportation to jobs. And on top of that, they rely on Bugarin to help point them to good child care.

Together, Bugarin helped Zambrano, 27, work on getting her blood pressure down. After Anthony was born (healthy and to term), Bugarin helped her with breastfeeding, which Zambrano desperately wanted to do, but found difficult. And when Zambrano, who had a stack of library books about pregnancy on her table when Bugarin first met her, felt like she wasn’t doing enough “attachment parenting,” Bugarin gave her advice [any new mom could use.]ECHO “To calm me down, she said if you think about a day, you feed him often, you’re there when he cries, you change him. You do everything to make him happy. Each thing you do builds trust in you from him.”

Bugarin took this job after 14 years as an elementary school nurse. She saw a need for parenting programs and early interventions, thinking that could help the countless children she saw coming into school with behavioral problems and developmental delays.

She feels like there are success stories for sure.

In one instance recently, she had a mom who was in a violent relationship with the baby’s father. Bugarin provided her with resources and at at some point after, that mom decided it was time to leave. She’s now living with family and has a job watching her cousin’s 6-month-old so she can keep her baby with her during the day. “From our visits and her desire to have a better life for herself and her baby, she’s making better choices,” Bugarin said.

For Zambrano and her husband, the visits have been incredibly helpful as they don’t really have family nearby. “There was somebody there who would talk to me and answer my questions, who might not be in an extreme rush,” she said. “I can really just open up and speak to her.”

Bugarin will be at the organization’s annual Mother’s Day celebration later this week. Previous graduates will be there, and more than 300 have already RSVP’d, she said excitedly. She is also proud to say she has two clients graduating (which happens when their children turn two) soon. “It is exciting, but also a little sad because we develop a relationship,” she said. One is still continuing with her education and is in the 10th grade. The other is going to college to become a social worker.

“I’m hoping she’ll volunteer or apply to work” with us, Bugarin said.

It should be noted: If you buy a Boppy pillow at Babies R Us during the month of May, the Boppy Company will donate 5 percent of its proceeds in the form of pillows to the Nurse-Family Partnership. The company has donated nearly 10,000 pillows over the last five years. You can also donate directly here until May 11:www.DonateToNFP.org

Topics: women, low income, Nurse-Family Partnership, health, pregnant, nurses

Are Women More Ethical Than Men?

Posted by Alycia Sullivan

Mon, May 20, 2013 @ 10:51 AM

By:  

We’ve all heard it preached — in our corporations and beyond — how we should do the right things in the right way and for the right reasons. Even so, it’s often easier, faster and seems more profitable to take actions that fall in a somewhat gray area — what we’ll call a slippery slope.

Here’s what that could look like in an organizational setting: approving products before quality checks, production rate trumping safe practices, questionable sales made for goods notdescribe the image available, creative accounting to justify mergers, suppressing reporting errors, and the many other small ways we individually fail to keep promises or look away when our gut tells us something is amiss.

If one were to break it down by gender, there is no evidence that women are more likely to behave more ethically than men. But gender research does report more verbal sensitivity to the rights and dignity of others among women when compared to men. For instance, women overwhelmingly report that they would not work for a company that will do anything to win. Still, refusal to select such a workplace doesn’t mean that women in the workplace will behave more ethically than men. What people say they will do has very little predictive validity compared to what they actually do.

Nevertheless, gender is an untapped resource in setting the conditions to behave ethically. Consider the oft-cited stereotype that women are known for their inclination as caregivers and men for their conditioning to reach the end goal. Both are important. Caring is of little value if the corporation fails, and end goals are meaningless if people and the public good are harmed. But if each were to bring their strengths to the table when addressing ethical concerns and help keep each other accountable to do the right thing, we might not read about ethical lapses in the news as often.

So, who is in charge of the organizational ethical compass? The ultimate responsibility rests on the shoulders of those who lead, and diversity executives can help leaders to create an ethical workplace culture by starting with the following steps:

• Encourage leaders to surround themselves with men and women who are committed to supporting ethical actions.

• Make sure there’s a set of values that leaders and employees can look to when facing ethical dilemmas. Craft a sophisticated plan of action to ensure ethics is part of everything from sales meetings to production report to community involvement. Translate values into the varied observable actions that represent those values.

• Provide a forum in which errors and near-misses are reported without negative consequences, but are part of the healthy ethical framework the company is striving to create.

• Examine the consequences for saying and doing the wrong thing — subtle and unintended, overt and intended. Leaders must examine themselves and seek evaluative support from others about what they do that’s trending toward or away from what others deem ethical.

• Arrange practices, processes and incentives of the workplace to shape and maintain ethical decisions from the boardroom to the shop floor.

• Leaders should be open to critique of business strategies and tactics — in some instances it’s acknowledging that the worker in the boiler room may know better than leaders about what is really going on that is ethical or not.

• Encourage use of a scorecard of ethical elements to evaluate how well leaders and employees are doing, jot down what “slippery slopes” they faced and how they might better respond to it going forward.

• Share learning in an active way. Review short-term effects against uncertain but possible longer-term effects. Calibrate and change course where needed.

Source: Diversity Executive 

Are women more ethical than men? What do you think? Let us know with your comments below.

Topics: women, business, men, gender, ethical, ethical compass

Number of interracial couples in U.S. reaches all-time high

Posted by Wilson Nunnari

Wed, Apr 25, 2012 @ 02:38 PM

(from CNN)

The number of interracial couples in the United States has reached an all-time high, with one in every 10 American opposite-sex married couples saying they're of mixed races, according to the most recent Census data released Wednesday.

In 2000, that figure was about 7%.
interracial
The rate of interracial partnerships also is much higher among the unmarried, the 2010 Census showed.

About 18% of opposite-sex unmarried couples and 21% of same-sex unmarried partners identify themselves as interracial.

The term interracial, as it pertains to the study, is defined as members of a couple identifying as of different races or ethnicities.

Analysts suggest the new figures could reflect U.S. population shifts, broader social acceptance of such unions and a more widespread willingness among those polled to be classified as mixed race.

"Identifying as an interracial couple shifts over time," census spokeswoman Rose Kreider said.

Among interracial opposite-sex married couples, non-Hispanics and Hispanics are by far the most frequent combination, making up about 45% of such partnerships, Kreider said.

The second most represented group are those in which at least one person identifies as multiracial, while the third are marriages between whites and Asians.

Marriages between blacks and whites are the fourth most frequent group among married opposite-sex interracial couples.

Topics: women, diversity, diverse, nurse, interracial

CDC Creates Campaign to Help HIV Among Black Women

Posted by Wilson Nunnari

Fri, Mar 23, 2012 @ 12:03 PM

New CDC Campaign Aims to Stem HIV Crisis among Black Women

 

To combat the high toll of HIV and AIDS among black women in the United States, the Centers for Disease Control and Prevention today launched Take Charge. Take the Test., a new campaign to increase HIV testing and awareness among African-American women. The campaign – which features advertising, a website and community outreach – is being launched in conjunction with National Women and Girls HIV/AIDS Awareness Day in 10 cities where black women are especially hard-hit by the disease.

“At current rates, nearly 1 in 30 African-American women will be diagnosed with HIV in their lifetimes,” said Kevin Fenton, M.D., director of CDC’s National Center for HIV/AIDS, Viral Hepatitis, STD and TB Prevention. “To help reduce this toll we are working to remind black women that they have the power to learn their HIV status, protect themselves from this disease, and take charge of their health.”

The program is being launched in Atlanta; Chicago; Detroit; Fort Lauderdale, Fla.; Houston; Memphis, Tenn.; Newark, N.J.; New Orleans; Hyattsville, Md.; and St. Louis.

Take Charge. Take the Test. is part of CDC’s commitment to address the urgent HIV prevention needs of African-American women, who are far more heavily affected by HIV and AIDS than women of any other race or ethnicity in the United States. African-American women account for nearly 60 percent of all new HIV infections among women (and 13 percent of new infections overall). The rate of new infections among black women is 15 times higher than among white women.

The campaign emphasizes the importance of HIV testing as a gateway to peace of mind and better health. Campaign messages will reach black women through a variety of highly visible channels, including outdoor and transit advertising; radio ads; posters and handouts distributed in salons, stores, community organizations, and other venues; campaign ads and materials on health department and partner websites; and a dedicated campaign website,http://hivtest.org/takecharge, where women can find HIV testing locations in their communities.

In addition to promoting HIV testing, the campaign encourages African-American women to talk openly with their partners about HIV and insist on safe sex, and to bring these same messages to other women in social settings, workplaces, living rooms, and religious congregations.

Take Charge. Take the Test. reflects a strong partnership between CDC, health departments, and local organizations in the 10 participating cities, which worked together to develop local campaigns for the communities they serve. The campaign was initially piloted in Cleveland and Philadelphia, where Take Charge. Take the Test. community events were attended by nearly 10,000 women, and campaign messages were seen more than 100 million times.

“We hope to extend the reach of this campaign to multiple cities throughout the nation, help empower many more women to take control of their health, and help break the silence about HIV in their communities,” said Jonathan Mermin, M.D., director of CDC’s Division of HIV/AIDS Prevention (DHAP).

Research shows that black women are no more likely than women of other races to engage in risky behaviors. But a range of social and environmental factors put them at greater risk for HIV infection. These include higher prevalence of HIV and other sexually transmitted infections in some black communities, which increase the likelihood of infection with each sexual encounter. Limited access to health care can prevent women from getting HIV tested. Research also shows that financial dependence on male partners may limit some women’s ability to negotiate safe sex. HIV stigma, far too prevalent in all communities, may also discourage black women from seeking HIV testing.

“This campaign is just one part of the solution,” said Donna Hubbard McCree, Ph.D., associate director for health equity at DHAP. “All of us have a role to play in stopping the spread of HIV among black women – by talking to our sisters, daughters, husbands, and boyfriends about how to protect ourselves against HIV and the importance of getting tested; by speaking out against stigma; and by tackling the social inequities that place so many of us at risk for HIV.”

Take Charge. Take the Test. is the latest campaign of CDC’s Act Against AIDS initiative (http://actagainstaids.org) a five-year, $45 million national communication campaign to combat complacency about the HIV/AIDS crisis in the United States. The campaign also directly addresses the goals of the National HIV/AIDS Strategy, which calls for reducing new infections, intensifying HIV prevention efforts in communities in which HIV is most heavily concentrated, and reducing HIV-related deaths in communities at high risk for HIV infection. Other Act Against AIDS campaigns include those targeting high-risk populations such as gay and bisexual men, as well as efforts to reach health care providers and the general public.

from The CDC   

 

What do you think? How will the CDC Campaign work? Will it be effective? Shoot off in the comments!

Topics: women, disparity, nursing, ethnic, diverse, Articles, black nurse, black, nurse, nurses, cultural, diverse african-american

Our top 10 great attributes of a nurse.

Posted by Wilson Nunnari

Sun, Mar 04, 2012 @ 02:36 PM

topten

1. Communication Skills

Solid communication skills are a basic foundation for any career. But for nurses, it’s one of the most important aspects of the job. A great nurse has excellent communication skills, especially when it comes to speaking and listening. Based on team and patient feedback, they are able to problem-solve and effectively  communicate with patients and families.

Nurses always need to be on top of their game and make sure that their patients are clearly understood by everyone else. A truly stellar nurse is able to advocate for her patients and anticipate their needs.

 

2. Emotional Stability

Nursing is a stressful job where traumatic situations are common. The ability to accept suffering and death without letting it get personal is crucial. Some days can seem like non-stop gloom and doom.

That’s not to say that there aren’t heartwarming moments in nursing. Helping a patient recover, reuniting families, or bonding with fellow nurses are special benefits of the job. A great nurse is able to manage the stress of sad situations, but also draws strength from the wonderful outcomes that can and do happen.


3. Empathy

Great nurses have empathy for the pain and suffering of patients. They are able to feel compassion and provide comfort. But be prepared for the occasional bout of compassion fatigue; it happens to the greatest of nurses. Learn how to recognize the symptoms and deal with it efficiently.

Patients look to nurses as their advocates — the softer side of hospital bureaucracy. Being sympathetic to the patient’s hospital experience can go a long way in terms of improving patient care. Sometimes, an empathetic nurse is all patients have to look forward to.

4. Flexibility

Being flexible and rolling with the punches is a staple of any career, but it’s especially important for nurses. A great nurse is flexible with regards to working hours and responsibilities. Nurses, like doctors, are often required to work long periods of overtime, late or overnight shifts, and weekends.

Know that it comes with the territory. The upside is that a fluctuating schedule often means you’re skipping the 9 to 5, cubicle treadmill. Sounds perfect, right? Run errands, go to the movies, or spend time with the family — all while the sun still shines!

5. Attention to Detail

Every step in the medical field is one that can have far-reaching consequences. A great nurse pays excellent attention to detail and is careful not to skip steps or make errors.

From reading a patient’s chart correctly to remembering the nuances of a delicate case, there’ s nothing that should be left to chance in nursing. When a simple mistake can spell tragedy for another’s life, attention to detail can literally be the difference between life and death.

6. Interpersonal Skills

Nurses are the link between doctors and patients. A great nurse has excellent interpersonal skills and works well in a variety of situations with different people. They work well with other nurses, doctors, and other members of the staff.

Nurses are the glue that holds the hospital together. Patients see nurses as a friendly face and doctors depend on nurses to keep them on their toes. A great nurse balances the needs of patient and doctor as seamlessly as possible.

7. Physical Endurance

Frequent physical tasks, standing for long periods of time, lifting heavy objects (or people), and performing a number of taxing maneuvers on a daily basis are staples of nursing life. It’s definitely not a desk job.

Always on the go, a great nurse maintains her energy throughout her shift, whether she’s in a surgery or checking in on a patient. Staying strong, eating right, and having a healthy lifestyle outside of nursing is important too!

8. Problem Solving Skills

A great nurse can think quickly and address problems as — or before — they arise.

With sick patients, trauma cases, and emergencies, nurses always need to be on hand to solve a tricky situation. Whether it’s handling the family, soothing a patient, dealing with a doctor, or managing the staff, having good problem solving skills is a top quality of a great nurse.

9. Quick Response

Nurses need to be ready to respond quickly to emergencies and other situations that arise. Quite often, health care work is simply the response to sudden incidences, and nurses must always be prepared for the unexpected.

Staying on their feet, keeping their head cool in a crisis, and a calm attitude are great qualities in a nurse.

10. Respect

Respect goes a long way. Great nurses respect people and rules. They remain impartial at all times and are mindful of confidentiality requirements and different cultures and traditions. Above all, they respect the wishes of the patient him- or herself.

Great nurses respect the hospital staff and each other, understanding that the patient comes first. And nurses who respect others are highly respected in return.

Topics: women, diversity, Workforce, hispanic nurse, diverse, hispanic, black nurse, black, healthcare, nurse, nurses, communication

Aging America creates demand for health-care workers

Posted by Wilson Nunnari

Mon, Feb 13, 2012 @ 11:02 AM

This is a subject matter we are always talking about. You hear the labor projections, but in a way it is a grim and sobering reminder that the healthcare labor force is in for some major gwoing pains. Are you experiencing this in your workplace? What do you think?

______________________________

(from Reuters.com) - The graying of America and a booming Hispanic population is driving major changes in the structure of the U.S. workforce and the types of jobs that will be available over the next decade, a new government report shows.

Health care and social assistance jobs will be the fastest-growing sectors, accounting for one quarter of the 20.2 million new jobs the economy is expected to generate by 2020.
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Retiring baby boomers will help open up an additional 33.8 million positions for total vacancies of 54 million, the Labor Department said on Wednesday in its biannual Employment Outlook report for job growth between 2010 and 2020.

During the recent recession, employment declined by 7.8 million jobs to a total of 129.8 million in 2010. The report does not estimate by what year those jobs will be replaced.

In addition, the workforce is getting older. Despite the retirement surge, a slowdown in population growth means that the post-World War II baby boomers will make up a quarter of all U.S. workers by 2020, up from 19.5 percent today.

Hispanics, meanwhile, are joining the workforce at a fast pace. They will represent 18.6 percent of overall employment by decade's end, up from 14.8 percent today. In contrast, Asians and African-Americans will see their share in the labor force rise by 1 percentage point or less to 5.7 percent and 12 percent, respectively.

"The labor force is projected to get older, become racially and ethnically more diverse and show a small increase in women as a share of the total," the department said.

Professional and business services will be the second-fastest growing industry, adding 3.8 million positions.

It will be followed by construction, although the 1.8 million new construction jobs will not bring employment in the industry back to levels seen during the housing boom.

SKILLS DIVIDE

The report also spelled out the skills workers of the future will need.

Two thirds of the total job openings will require only a high-school education or less, it said. For example, there will be roughly 70 percent growth in personal care aides and health-care support employment, the fastest-growing occupations. No high school diploma would be required, and workers would get short, on-the-job training.

At the same time, demand for people with master's degrees will increase by 21.7 percent, the Labor Department said.

The manufacturing sector and the federal government will both lose jobs over the next decade.

Topics: women, Workforce, employment, hispanic nurse, hispanic, health, healthcare

Discover America′s Black History

Posted by Wilson Nunnari

Tue, Feb 07, 2012 @ 10:01 AM

BHM 2012 resized 600

Want to Learn More?

  • Civil Rights Memorial Center Located in historic Montgomery, Ala., across the street from Southern Poverty Law Center, the center offers images of iconic civil-rights leaders, a 56-seat theater and the Wall of Tolerance, where visitors pledge to take a stand against hate by entering their names on an interactive wall.
  • DuSable Museum of African American History This Chicago museum has been dedicated to the collection, preservation, interpretation and dissemination of the history and culture of Africans and Black Americans for more than 46 years.
  • Hampton University Museum & Archives Located on the grounds of Hampton University campus, the museum, which was founded in 1868, is one of the oldest in Virginia. It features more than 9,000 objects, including African American fine arts, traditional African, Native American, Native Hawaiian, Pacific Island, and Asian art.
  • Idaho Black History Museum Housed in St. Paul Baptist Church in Boise, one of the oldest buildings constructed by Idaho Blacks, the museum presents exhibits and educational outreach, including workshops, literacy programs and music.
  • International Civil Rights Center & Museum This newly opened exhibit and teaching facility, located in the historic F.W. Woolworth building in Greensboro, N.C., where four N.C. A&T freshmen set off a nonviolent sit-in 50 years ago, is a recreation of what the segregated South was like during the civil-rights movement. 
  • Museum of African American History in Boston Based in an African Meeting House, the oldest U.S. church built by free Blacks in 1806 has recently been restored, thanks largely to sponsorship from Walmart Foundation. It features stories of Blacks from 1638 through the Civil War.
  • NAACP Interactive Historical Timeline Funded through a $500,000 grant from the Verizon Foundation, this newly launched online learning tool from the NAACP offers major milestones in Black history, biographies of legendary leaders in Black history and other educational resources. Verizon Communications is No. 22 in the 2011 DiversityInc Top 50.
  • Smithsonian National Museum of African American History & Culture Although the museum is currently being built on the National Mall in the District of Columbia, not far from what were once slave markets called “Robey’s Den,” a gallery can be found on the second floor of the National Museum of American History. And thanks to a $1-million grant of technology and expertise from IBM (No. 7), you can take a virtual tour at nmaahc.si.edu.

VIDEOS

  1. DiversityInc CEO Luke Visconti and National Civil Rights Museum President Beverly Robertson
  2. Charles H. Wright Museum of African American History
  3. African American History Museum in Boston
  4. Smithsonian National Museum of African American History series
  5. National Underground Railroad Freedom Center

COLLATERAL MATERIAL

Topics: women, diversity, nursing, ethnic, diverse, black nurse, black, nurses, diverse african-american

Q&A with Sylvia Terry: 'The Peer Advisor Program Has Been My Passion'

Posted by Wilson Nunnari

Wed, Dec 21, 2011 @ 03:02 PM



The Peer Advisor Program, which pairs upper-class students with first-year students to help them get acclimated to and thrive at U.Va., became her extended family. Students in the program came to rely on her like a mother away from home.

On the occasion of her retirement, Terry sat down for an interview with UVa Today's Anne Bromley and talked about the philosophy behind the Peer Advisor Program and her roles at the University.



UVa Today: Did you feel like you were creating something new here at U.Va., changing its history?

Terry: I didn’t think of it so consciously at that time. I thought of it more as exposing more people, more children, more students about possibilities about college. 

The great thing about those sessions is that not only were we talking with high school juniors and seniors, but the families were there. I remember creating a series of leaflets for children. We called it "Steps to College." In it we were suggesting things for them to think about for that particular year. 

It makes me feel very proud, being in the Office of Admission for almost 10 years, from 1980 to 1989, and seeing the numbers of black students increase. When I look at the alumni who come back, many of them were students in high school when I met them. That makes me feel older, but it also makes me feel proud because of the things that they are doing. 

Those days at admissions laid the foundation in terms of this work for the Peer Advisor Program. 

I often tell the story of my second year in admissions when the vice president for student affairs, Ernie Ern, invited me and others to a meeting he was holding of black students. The thing that touched me the most was a young man, and I remember his words: "U.Va. has done everything to get me here, but now that I’m here, nobody seems to care." I never forgot that, because here was a student who had been recruited and who had come, but who was experiencing what I’ll call disappointment, experiencing isolation.

When I left that meeting, I went back to my office and I sat down and I looked at the black student admissions committee that I had organized. One of the things I immediately thought is, I'm going to add a subcommittee to check on students we had had contact with. I assigned members of the committee to the different residence halls, and they picked up where we left off – after two or three weeks, we were gone – but the students were there to check on the welfare of other students, and that was one of the forerunners of the Peer Advisor Program.

I found, probably about a year or two ago, a note that I had written Jean Rayburn, who at the time was dean of admission. She had sent out a note to the staff to ask if any of us had any ideas about ways of retaining students. I actually wrote – and I have it hand-written because we didn't have the computers then – several things, and one of them was what I called a "Big Brother, Big Sister program." I smiled when I read it because number one, I had forgotten about it; number two, when I read it, it was exactly the kinds of things I have done with the Peer Advisor Program. 

UVa Today: How did you come over to the Office of African-American Affairs?

Terry: I applied for the position because I wanted to have more time with my children. Did that happen? No. Looking at this office and that it had developed this program that I'd actually proposed, this was something I was excited about. It was the program that attracted me. 

Everybody makes sacrifices, and when I look at U.Va. and some of the sacrifices, it's not just been me, it's been my family. 

Shawna, when she was real little, she thought every person who was a teenager or a young adult was a peer adviser. I remember being in church one Sunday and U.Va. students talking to me. Shawna got antsy because she'd been good, she had sat through service, and she beckoned me and said, "Mommy, Mommy, can't we go home? Can't you stop talking to all these peer advisers?" 

I think in our household, it almost has been that I have three children as opposed to two – the Peer Advisor Program is actually the same age as my son, 24. So they have grown up around peer advisers. I'd have peer advisers over for dinner, we would do things together, so it's just been that other presence in our house.

UVa Today: Have people asked you, "Shouldn't every first-year student have this kind of program?" Are there things that are specific issues or challenges to black students, or has that changed over time?

Terry: The latter part hasn't changed. I have peer advisers do mid-year interviews. We have questions about the disappointments you have experienced, the joys you've had; what is the best academic experience you've had, what is the worst? I do find that students still talk about, sadly, some racial insensitivity. If one asks, "Is this program still needed?", it is still needed, though this program is not about separating, it's about providing support. 

Should every student have a peer adviser? I think every student should. The way I have always seen it is every student has a peer adviser through the role of residence life. I think the difference is peer advisers don't have to manage an environment within a dorm setting, so I know peer advisers don't have to enforce rules. With [resident advisers], there are certain rules they have to enforce. RAs are on call 24 hours; so, too, are peer advisers. 

Where I see the difference is, if there is some racial insensitivity – it's not to say that an RA cannot address that at all, an RA can – I have additional support here. If I have experienced something, then I can be of more assistance, perhaps, than someone who may not have experienced it. 

 

— By Anne Bromley

Topics: women, diversity, education, nursing, diverse, Articles, black nurse, black, nurse, nurses, cultural, inclusion, diverse african-american

The CAN (Chinese American Nurses) Sisters II (continued) – Sharing Our Adaptation Experiences

Posted by Pat Magrath

Tue, Dec 20, 2011 @ 08:27 AM

To read the first part in this article series, please click here

The important things to bridge the differences in the professional nursing practice in the United States are:

1. Develop critical thinking skills. Always ask how, what, when, where, who, and what-if questions. Seek to understand the need for what is not understood. It creates deeper and more meaningful learning when we ask questions and search for answers. It also expands knowledge and leads to future change with less frustration.

  • Identify the difference, seek to understand and to assess the situation or question at hand.
  • Observe the evidence of practice.
  • Develop a self-improvement list for ourselves.
  • Analyze content, including the policies and procedures of our facilities.
  • Interpret, verify and explain findings to our way of understanding.
  • Evaluate for relevant criteria to make a good judgment.
  • Apply new ways of thinking and immerse into the new knowledge as our own, using it in new clinical settings.
  • Create an action plan. Make a strong personal commitment to act differently in the nursing practice. Commit to doing things in new ways and not slide back into the old way of doing things. Adjust our behaviors again as needed. Apply new action plans to adopt better nursing practices for ourselves.

2. Be true to ourselves. Stay strong, positive, and use positive energy everyday. Do not fall into the trap of negativity. Keep eyes open, mind clear, and refuse to go into a negative pit. There is no room for negativity.

  • Build our brand. One simple example to think about branding is to look at a change shift. When a nurse comes in tardy; we hear some people say, “She is never late; she is always on time. Hope she is okay.” But we also frequently hear others say “She is always late. We don’t have to wait for her, let’s get started.” Ask yourself: Who do we want to be? It takes a plan and determination to come to work on time on a consistent basis. Our brand is built by what we do day in and day out. We want to make a conscious decision to align ourselves with true greatness.
  • Practice positive self-talk to make self-affirmation a daily habit. Think about how many people are able to excel in another land. We use a different language all day at work, and we work in a people profession – around people, and taking care of people. We are a different breed. We are doing great!  
  • Excel in our strengths. When we posses excellent skills, use them. Peripheral IV (PIV) insertion it is a great time-saving skill. Help out where you are most skilled. Hold onto what is good, but assess if there’s a new, better way. Let’s raise the bar for ourselves. 

3. Limit negativity.

  • Take pride in our bilingual skills. Being bilingual is a gift. It is not a negative attribute. Speaking bilingual gives us the opportunity to explore understanding of words or phrases that are foreign to us. Volunteer to be an interpreter for patients who speak our native language whenever you can. Never use our cultural background as an excuse for not being an effective communicator. We need to continue to improve speaking English. We can learn to communicate more effectively every day. We can write down our successful sentences and deposit them in a basket. Pick them up to read them again once a while.
  • Create ways to help deal with negative people around us. When we distance ourselves from the negativity or person, people may misinterpret our behavior into a negative behavior. Our actions may be interpreted as anti-social. Mingle, but avoid joining in negative talk. It unrealistic for us to expect to never encounter rejection or discrimination in the workplace. That is purely naïve. Rejections and discriminations are likely to happen to us. They happen for many reasons beside cultural differences. We do not appreciate experiencing rejection and discriminations at work. How one deals with the experience is a big lesson to learn. Let’s ask ourselves: What are we going to do if we encounter these things? What can we learn from this encounter?  Do we want to tolerate it? How much can we tolerate it? What is our personal limitation? What can we do to change?  How much time do we want to spend on unhappy events? Is this experience going to affect us one year from now? Five years from now? Ten years from now? At different times, we do different things. Therefore, a flexible plan will be very helpful. It is easier to deal with situations if we already have a thoughtful plan. At the very least, we have a lawful process to resolve discrimination. Always seek to understand. Explore how things can be improved. 
  • We also need to find our own ways to deal with whatever we encounter. I will share my own terrible experience. The incident happened just before I was going to a beautiful wedding. I was determined not let the terrible experience ruin a good time at the wedding so I compartmentalized my horrible experience. I went to my secret “P” pocket (I have many words which start with “P” in my mind that I can use to boost my  positive energy when I needed).  I pulled two “P” (Personally and Permanent) words out. I kept telling myself over and over “Don’t take it personally.” “The problem is hers.” “I did what I need to do for my job.” I also told myself again and again that “Nothing is permanent. This shall pass.” I repeated these sentences to myself until I was at peace. That night, I was able to enjoy the wedding. I could think about how to deal with my bad experience after the wedding. 

4. Plan to bridge the differences in our nursing practices in many steps.

  • Initial self-assessment and learning to fill the missing pieces of the puzzle for ourselves.
  • Find a group to study, to socialize, to make friends, and to learn from each other and the cultures of each one involved.
  • Search for a few career mentors for guidance. It will save us a lot of time while we are lost in a maze of professional nursing. In the United States, nursing opportunities are endless; we have a great many options for our advancement. It is not like when we thought nursing jobs were limited to a hospital or clinic.
  • Ask for help. Ask for input to clarify any confusion. We want to do it right the first time and we want to do the right thing. We have to triple-check all we do, because patient outcomes are in our hands.
  • Past personal beliefs like “Be quiet” and “Silence is a golden” – these don’t have much validity or value here. Not speaking up and not asking questions – these are not appropriate in this country. Do raise questions as appropriate.

Attachment I: Examples of possible solutions and preparation to bridge the differences in changing and adapting our professional nursing practice in the United States.

Differences

Our Possible Solutions

Assess and re-assess our patients

  • Review and review, and review again physical assessment books.  Memorize them as much as possible and as needed.
  • Bring a handbook that we like such as “SkillMasters 3-Minute Assessment by Spring House 2006” to work for references.
  • Bring bilingual dictionary to work for references.
  • Practice American way as soon as we learn. Use it frequently.

Report abnormal finding

 

  • Use SBAR for all verbal and written communications. Write down talking points for our verbal communication also.
  • Use read-back method for all verbal orders.
  • Ask the caller to spell it out or slow it down as needed.
  • It is perfectly fine to state the obvious; let the speaker know that English is our second language.
  • Ask speaker to listen to us attentively. It takes time to get use to our accent. Remember, listening skills are very important in any conversation.

Learn emergency responses – RRT, Code Blue with education in ACLS and PALS

 

  • Be aware and tell our nurse managers that we did not have experience in these areas.
  • Take initiative to attend emergency-related classes in our hospitals as soon as we can and take as many classes as needed.
  • Increase our comfort level through self-study, group discussions and simulation labs. Find a preceptor or mentor to practice with us.

Giving P.O. medications and medication reconciliation

 

  • Take time to observe patients taking their medications every time before we move on to the next task.
  • Don’t put meds on the bedside table or on an over-bed table.
  • Learn to perform medication reconciliation as needed.

Protect patients’ privacy and protect colleagues’ privacies

 

  • Remember patient information is the patient’s private property. We need written permission from the patient, law and regulations, such as our facilities’ policies before we can share it.
  • Plan ahead and create a simple sentence such as “I am sorry that I do not have a permission to give that information.”

Attachment II - SBAR

The SBAR (Situation-Background-Assessment-Recommendation) technique provides a framework for communication between members of the health care team about a patient's condition. SBAR is an easy-to-remember, concrete mechanism useful for framing any conversation, especially critical ones, requiring a clinician’s immediate attention and action. It allows for an easy and focused way to set expectations for what will be communicated and how between members of the team, which is essential for developing teamwork and fostering a culture of patient safety.

Background

Michael Leonard, MD, Physician Leader for Patient Safety, along with colleagues Doug Bonacum and Suzanne Graham at Kaiser Permanente of Colorado (Evergreen, Colorado, USA) developed this technique. The SBAR technique has been implemented widely at health systems such as Kaiser Permanente.

Directions

This tool has two documents:

  • SBAR Guidelines (“Guidelines for Communicating with Physicians Using the SBAR Process”): Explains in detail how to implement the SBAR technique
  • SBAR Worksheet (“SBAR report to physician about a critical situation”): A worksheet/script that a provider can use to organize information in preparation for communicating with a physician about a critically ill patient

Both the worksheet and the guidelines use the physician team member as the example; however, they can be adapted for use with all other health professionals.

By SBAR Technique for Communication: A Situational Briefing Model

Page Content

Kaiser Permanente of Colorado
Evergreen, Colorado, USA

Attachment III – Read-Back

Read-back is a way to verify of the complete order by the person who receiving the verbal order.  The receiving person will repeat the verbal order back to the ordering clinician, who will verbally confirm that the repeated order is correct. The purpose of “Read-back” is to ensure patient safety.

Contributors:

Mai Tseng -- RN, BSN,MPA,EMBA, NE-BC,CRNI, LNC
Karen Cox -- RN, PHD, FAAN,
Laurie Ellison -- EMBA
Xu Hong Fang -- RN
Hong Guo -- RN
Sufan Sun -- RN

Topics: asian nurse, women, chinese, chinese nurse, diversity, Workforce, employment, nursing, Employment & Residency, nurse, nurses, cultural

The CAN (Chinese American Nurses) Sisters II – Sharing Our Adaptation Experiences

Posted by Pat Magrath

Mon, Dec 05, 2011 @ 07:24 PM

This is the first of a 2-part article and is a follow up to the CAN (Chinese American Nurses) Sisters I published on our blog on August 23, 2011. Click Here to Read the first article in this series.

The article is the collaborative work of a team of Chinese American Nurses (CAN) sisters.  It speaks as “foreign” nurses who have worked in America for a number of years. Our group is very lucky to have CAN meetings twice a month. We have each other’s support. We share our setbacks and clarify our things that might confuse us. Together we provide opportunities to think things through; to have a better understanding of ourselves, to not let fear paralyze us; and to add strengths to face tomorrow with positive thoughts and energy. Go CAN!! Go!!!

Last month, a CAN nurse started to talk about the major differences that we are experiencing in the nursing functions and practices between China and the United States. Everyone joined in the discussion.

Assess and Reassess Our Patients

In USA:
Nurses are expected to know as much as possible about our patients. Nurses have a major responsibility in the assessment and re-assessment of our patients. Most nurses are doing a great job in assessing patients. Nurses are at patients’ bedside 24x7. Physicians are not. We may notice a change first, and take action as the law allows. We can initiate many nursing protocols, especially in an emergency, and then we report the changes to physicians. Physicians come to assess, verify, confirm the changes, and take additional actions.


In China:
The nurse-to-doctor ratio is nearly 1:1 in China. Doctors are just like nurses, at patients’ bedside 24x7. When new patients arrive, doctors perform the first assessments.

Report Abnormal Findings:

In USA:
Nurses report abnormal findings from our own assessments or from the results we receive from other departments or facilities. Most of our current practice is to report the results to nurses first. Nurses are expected and required to report abnormal findings to physicians. We can take actions that are legally allowed. Many nursing protocols are there for us to utilize, especially in an emergency, and then we turn around and report the results to physicians. Physicians come to assess, verify, confirm the changes, and take additional actions.  

In China:
Doctors on the units get reports first. Nurses may not be aware of the results and reports. Therefore, nurses may not be aware of changes or actions needed.

Emergency Responsibilities:

In USA:
Nurses or anyone who witnesses the need can call a code. A nurse is usually the initial emergency responder, until an organized team comes. Teams, including physicians, take over the emergency situation. Organized teams, such as the Rapid Response Team, Code Blue Team, and Trauma Team, have additional training in things like Advanced Critical Life Support and Pediatric Advanced Life Support.

In China:
Doctors are at the patient’s bedside or nearby to respond and initiate emergency actions.

Administering Medications:

In USA:
Nurses are responsible to ensure medications which are taken by mouth (P.O. medications) are swallowed every time, with no exceptions. In the Medication Reconciliation process in some facilities, nurses verify medications on an on-going basis. Verbal and telephone orders are seen often in some facilities.

In China:
In past practice, P.O. medications might be left at the patient’s bedside or with their families, trusting that the patients would take their medications. This is not the right thing to do. It is very dangerous. What if a patient purposely hides his/her medications, and then overdoses on them?  China’s nursing practice is changing; now nurses are watching patients take their medication more often. Doctors are there to verify medications in the Medication Reconciliation process. No verbal orders.

HIPAA Regulations:

In USA:
A patient’s health information is very private, personal property. It totally belongs to the patient. If we don’t have a patient’s written consent, or regulatory permissions, then we cannot give personal information to anyone except the patient. Self-imposed “kindness” such as initiating family or community support for a patient without the patient’s permission is no long allowed. For example, let’s say we go to work at the hospital and see our neighbor who is very sick. Our sick neighbor needs help, especially with child care. We cannot tell another neighbor who we think would be happy to help with the sick neighbor’s child. We have to plan ahead, talk about our intent, and ask the sick neighbor’s permission before we talk to the helpful neighbor. We would be violating the sick neighbor’s confidentiality if we talk to another neighbor without the sick neighbor’s permission.

In China:
Helpfulness and kindness are always welcome as long as it is a sincere act.

Sterile Technique

Performing and maintaining a sterile technique is a big deal in infection control to the nursing practice of both countries. Maintaining sterile technique saves lives, time and money.

In USA:
In some cases, CAN nurses had the perception that a few of their nurse co-workers’ practices were a bit sloppy. When you notice the lack of sterile technique, you must speak up. Express concern about contamination. This is a time to educate our co-workers in a kind way. Often the nurses who are doing the job may not be aware that contamination has occurred. Mentally, we know that it is difficult for us to point out any possible contaminations or any wrong doing. Culturally we were taught to pretend that we did not see; let others do whatever they want to do; we do what we are supposed to do to keep ourselves clean.  “Mind our own business,” is what we learned. But in today’s world we need to prepare a simple and easy phrase or sentence that will help us to gently point out possible contamination. It will save lives. We have a lot to learn about how to be assertive and to be an advocate for our patients.

In China:
The fear of contamination and the strict self-monitoring of sterile techniques are emphasized more. CAN sisters feel that because of our past strict training, sterile technique is branded into our minds.

PIV Insertions:

In USA:
Many facilities prefer to have IV Teams for Peripheral IV insertions to save nursing time, promote patient satisfaction, and decrease line infections. Therefore, nurses’ experiences in starting PIVs are very different. Some nurses do not have to start an IV at all and they have no skill in PIV insertion. For some nurses who start PIVs occasionally, their skill is hit-and-miss. Very few nurses are good at PIV insertion.

In China:
CAN nurses discovered in the support group meeting that most of nurses are good at PIV insertions. We found out that CAN nurses are the “go-to person” for performing PIV insertions. Personally, I have never paid much attention to this as a big difference. It was delightful to find out that this is one of our common strengths.

Salaries & Bonuses:

In USA:
We make good salaries as nurses, even after about 40% is withheld in taxes, income taxes, and sale taxes. On the other hand, if we compare our salaries to physicians’ salaries, we find out a real gap. Physician pay is much higher. Of course, there are good reasons. Physician education and training are much longer and more in depth, and more physically and emotional demanding than nurses’ education. The demand for physicians is greater than the supply of physicians. We have many physician assistants and nurse practitioners who work under physicians and support some of our physician functions and responsibilities.

In China:
Nurses and physicians both have two types of incomes – regular salary and bonus. The nurses’ salaries are much closer to physicians’ salaries in China. Chinese doctors and nurses are equally compensated by the government. It is a perfect system for equal professionals. The differences in their earnings come from their bonuses, which are regulated and paid by the hospital. Currently, no nurse practitioners are working in a hospital or clinic in China.

Nurse to Physician Ratio:

In USA:
The variety of job choices for nurses is huge, including acute hospital care, clinics, nursing homes, home health, insurance, occupational health, schools, law firms, etc. The nursing functions and responsibilities are varied, and it is very different in different health-care and non-health care settings. The physician to nurse ratio ranges from 1:4 to 1:8 or more, depending on the type of facility and the time of day or night. Some nurses function independently.

In China:
Most of nurses are working in hospitals and clinics, the nurse to physician ratio is nearly 1:1. It is a perfect ratio for an equal professionalism. No nurses are function independently.

For us “foreign” nurses, especially those of us who have studied nursing or grown-up abroad, we often find that nursing functions and practices are very similar in some ways and quite different in other ways. This becomes apparent particularly on initial entry into the nursing profession in the USA. Adaptation will ease most barriers. The sooner we can identify the differences, analyze them, and find ways to adjust, the sooner we will adapt to the United States’ way of practice. As we open our hearts and minds to learn new things, we can expand our horizons. Every challenge forces us to learn and to bring out undiscovered talents within us, thereby making us stronger. There is no failure in trying to do the best we can do; the only failure is not trying to change and adapt to a different way of doing things. There are times we have to be brave enough, to have enough self confidence, and to excel on own strengths. We want to keep very strong, solid nursing skills, such as peripheral IV insertion skills. We want to keep the valuable nursing concepts, such as sterile techniques with us. Our skills will be lost if we do not practice constantly. In all, we are excited that we have opportunities to brand ourselves as the best we can be in United States.

Contributors:

Mai Tseng -- RN, BSN,MPA,EMBA, NE-BC,CRNI, LNC
Karen Cox -- RN, PHD, FAAN,
Laurie Ellison -- EMBA
Xu Hong Fang -- RN
Hong Guo -- RN
Sufan Sun -- RN

Please watch for the second half to this article to be published later in December.

Topics: asian nurse, women, chinese, diversity, nursing, nurse, nurses, cultural

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