DiversityNursing Blog

See How Hospitals Are Celebrating the Holidays

Posted by Erica Bettencourt

Tue, Dec 12, 2017 @ 10:04 AM

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For many people, the holiday season is their favorite time of year, with excitement building for months. Spending time with family and friends, decorating, sharing laughs and getting in the holiday spirit means so much to so many. For these same reasons, this time of year can be the most difficult time to be in the hospital.

Fortunately, there are many ways to bring joy into hospitals during the holiday season.

Shriners Hospital Celebrates Holidays with Atrium Performance Series

AtriumSeries-01UkuleleHeaven.jpgThe holiday season brings the gift of music to Shriners Hospitals for Children — Northern California, where singers and musicians volunteer their time and talent as part of the Atrium Performance Series. Cub Scouts, Girl Scouts, choirs, school bands, and local business groups perform in the hospital lobby to make spirits bright.

Gingerbread village event at Loma Linda University Children’s Hospital

gingerbread_2017_1_w.jpgGingerbread houses were assembled and decorated by patients and guests in the lobby of Loma Linda University Children’s Hospital who layered them with white frosting roofs and assorted, colorful candies. Other houses were sent to patients on the units who could not come down for the event. Whenever a house was completed, Santa or one of his helpers placed it on a large display structure designed to evoke the shape of a Christmas tree. Patients got to take a Teddy bear and the book of their choice.

Akron Children's Hospital Holiday Tree Festival 2017

akron childrens trees.jpgAccording to cleveland.com, there are 85,000 strings of lights at the festival at the John S. Knight Center. There are 140 trees, wreaths galore and holiday gifts all donated by an individual, group or business. Click Here to See Photos of all the trees!


Santa takes a helicopter to UVM Medical Center Children’s Hospital

santahelicopter.jpgSanta made a trip to visit kids at the University of Vermont Medical Center Children’s Hospital. According to the Burlington Free Press, No reindeer were used for this pre-holiday visit. Santa Claus hovered in a helicopter at the hospital entrance, waving to the children gathered on a balcony inside.

 

There are plenty of ways to bring holiday cheer to your facilities halls. Here are a few ideas:

  • Have a family member bring in a LED menorah or a small tree to make it feel more like home.
  • Light up a hospital room with a simple strand of lights.
  • Play some classic Holiday music.
  • Watch a Christmas movie.
  • Share thank you notes and holiday cards.
  • Bring Holiday desserts and treats.
  • Open some presents with loved ones and staff members.

 

 If you have other ideas or tips to celebrating the holidays in a hospital, please comment below! Happy Holidays!

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Topics: Holidays, holiday shifts, working holidays

Tips For New Nurses

Posted by Erica Bettencourt

Thu, Dec 07, 2017 @ 09:41 AM

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It can be difficult making the transition from Nursing student to professional. So we’ve put together a list of tips to help you during the first few months and set yourself up for a successful career. If you have any other tips you think we should add to our list, please leave a comment below!

Give yourself a chance to acclimate to shift work. 

There's a good chance you are going to be tired during the first few weeks of your shifts. Don't worry hang in there, it will get better once you're adjusted to the hours. But if you are continually fatigued and don’t see improvement after a few weeks, talk to your hospital wellness team or your supervisor to discuss some solutions.

Don’t be so hard on yourself if you make an error

Every new Nurse makes mistakes. Please don’t set that unrealistic expectation that you’ll just do it right the first time, every time. Otherwise, you’ll find yourself very disappointed in yourself, when in actuality it’s normal to make mistakes and learn from them.

Become efficient at charting

You've probably heard this a thousand times by now.  I will say it again anyway, it is worth repeating.  You absolutely MUST chart everything you do. Be careful not to chart only what was verbalized.  Wait for the orders to be placed and then document accordingly. 

Use a Mentor

If you work with a Nurse whom you admire and is simply awesome at what they do, you can watch them quietly and learn from how they go about their work. This is a silent mentoring relationship where you just learn through association and observation.

If that isn’t your style, Nurse.com recomends you actually verbalize your wish for a mentor to the Nurse in question. This could involve setting up a regular meeting for you to ask questions and receive coaching, or it could be more of an informal, as-needed arrangement.

Don't be afraid to ask questions

If you act like you know everything (which isn't possible) then you won't ever learn anything. Nurses ask lots of questions all the time, it is a constant learning process. No one expects you to know everything.

Any experienced Nurses have tips to add for new Nurses?  What helped you in your first year after Nursing school? Comment below!

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Topics: new nurses, new nurse

These Nurses Are Also Inventors

Posted by Erica Bettencourt

Thu, Nov 30, 2017 @ 11:59 AM

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You see problems with the equipment, software, bedding, clothing, etc. you use in your job every day. If you have an idea to make something better, here are a few inspirational stories of Nurses who acted on their ideas to create a better solution to the problems they encountered.

hqdefault-1-380814-edited.jpgDecades ago, Bessie Blount Griffin was a a volunteer Nurse at a New Jersey hospital. According to marketplace.org, while Griffin was there, she noticed lots of veterans had lost the ability to use their limbs. She decided to create an invention that would allow paralyzed veterans to feed themselves using a tube they could bite on with their teeth.

Even though she had worked for so long and invested thousands of dollars of her own money into her invention, the VA wasn't interested in paying the $100,000. So instead, she donated it to the French government who used it in military hospitals nationwide.

Bessie was determined to prove "that as a black female, we can do more than nurse their babies and clean their toilets."

coolingvest.jpgJill Byrne is an operating room Nurse who created a garment that could help surgeons reduce heat stress. Heat shortened the tempers and focus of surgeons. So Jill fashioned a from scrap draping material common in hospitals. Outfitted with pockets for re-freezable ice packs placed around the body, the garment was designed to fit under a surgical gown. She created this piece in her living room.

Heat stress is an occupational hazard for surgeons. They must keep the thermostat in operating rooms above 68 degrees—a standard set by the Center for Medicare and Medicaid Services—and that's before factoring in warmth from lights, impervious layers of protective clothing and the intense physical demands of some surgeries, such as joint replacements.

As little as 30 minutes of overheating starts to tax internal organs and is associated with weight gain, hypertension, cardiovascular disease and a hindrance on cognitive performance, according to peer-reviewed research and stress studies by the Mayo Clinic.

According to medicalxpress.com,  the first surgeon who wore the cooling vest showed such a dramatic change in personality, Byrne said, he was singing show tunes and was calm, polite and clear of mind during the procedure.

In a product trial at several Cleveland Clinic facilities, 97 percent of the surgeons, technicians and nurses who tested the vest said they would wear it again; it was lauded for its low cost, light weight and how its disposability does not create an additional source of contamination or laundry.

Byrne secured a provisional patent and is working with a team from Cleveland Clinic Innovations to license the property to a third-party manufacturer, and the vest could be for sale within a year.

Screen Shot 2017-11-28 at 2.16.22 PM-452025-edited.pngRegistered Nurse Georgann Carrubba created a product that could improve the quality of life for the more than 800,000 Americans who use ostomy pouches after surgeries. The Choice Cap System and Nurse Carrubba went before a panel of judges at the Rochester Venture Challenge and won the $25,000 grand prize.

The cap system is a double-flanged wafer that a patient could then connect to either a traditional pouch, a light-weight, air-tight and waterproof cap; or a smaller pouch stored in the cap.

Genesee Community College Director of Nursing Kathleen Palumbo said, “Put yourself in the place of these patients — having a bag on your abdomen that fills with stool, that sometimes smells. Even going to the grocery store, a restaurant, never mind swimming, playing golf, tennis or anything like that. Some of these people become virtual shut-ins, they become afraid, embarrassed.”

The Choice Cap is meant to add a more secure and less obtrusive option that will work and cost the same as the traditional systems. Carrubba said users can be more comfortable in public, in activities and in intimate situations.

“One of the biggest struggles patients had was changing their lifestyle to accommodate a pouch,” Carrubba said. “This is going to bring them back to doing the activities they’ve avoided or feared.”

ZI-2IGN-2015-SEP00-IDSI-4-1.jpgA Nurse named Sister Jean Ward invented neonatal phototherapy in the 1950's. She was in charge of the Premature Unit at Rochford General Hospital in Essex, England and realized that sunlight reduced jaundice in newborns and premature infants. This discovery led to phototherapy, which probably is the most common clinical treatment applied to newborn infants.

Anita Dorr, RN invented the first crash cart in 1968. According to workingnurse.com, while working in the emergency department she became concerned about how long it took the staff to round up all the equipment needed to treat a critically ill patient. With her staff, she compiled a list of items that would be needed in any type of emergency.

Anita and her husband John measured everything and built a red-painted wood prototype in their basement. innovation-technology-commercialization-for-nurses-35-638-180536-edited.jpgThe original cart had a laminate top and included wheels for quick movement to the bedside. Everyone called it the crisis cart.

Nurse Adda May Allen worked at Columbia Hospital in Washington, D.C. in the 1940s. Allen realized it was exhausting for babies to nurse on bottles so she created a disposable liner that moms and hospitals could throw away after just one use. While a baby sucked on a traditional bottle, a partial vacuum formed, inverting the nipple. A plastic liner, however, allowed the sides to close in as a baby drank her milk.

In 1985, Nurse Teri Barton-Salinas wanted to make IV lines different colors to reduce medical errors. Barton-Salinas got the idea when she was working as a labor delivery Nurse and had to use the lines in newborns.

According to dailyrepublic.com, it remained only an idea until 2003 when she and her sister, Gail Barton-Hay, got what they call ColorSafe IV Lines patented. Now, with the help of retired California Highway Patrol officer Royce Brooks, who runs Creative Safety Solutions, the two nurses hope to make hospitals and medical centers safer with their invention.

We hope you are inspired by these creative Nurses and the improvements they contributed to the medical community. Do you have an idea to make things better for you and your patients? If so, how about acting on it? We’d love to hear about it!

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Topics: nurse inventor, nurse innovator, nurse inventions, medical inventions

Nursing Scholarships

Posted by Erica Bettencourt

Fri, Nov 10, 2017 @ 02:56 PM

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In addition to our DiversityNursing.com Annual $5,000 Education Award, we thought it would be helpful to provide a list of other scholarships that might be of interest to you.

Good Luck!

AACN Scholarship $2,500- https://www.hurstreview.com/AACN

ACLS Medical Training Scholarship Program $1,000-   https://www.aclsmedicaltraining.com/scholarship/

Advancing Men In Nursing Scholarships- http://www.aamn.org/resources

AfterCollege-AACN Scholarship Fund $2,500- https://www.aftercollege.com/content

American Cancer Society Graduate In Cancer Nursing Practice Scholarship $20,000- https://www.cancer.org/research

Asian American/ Pacific Islander Nurses Association, Inc. Scholarships- http://aapina.org/scholarship-awards/

BestNursingDegree.com Scholarship $2,500- http://www.bestnursingdegree.com

Deloras Jones RN Scholarship Program- https://www.scholarsapply.org/delorasjones/

Elizabeth J Davis Scholarship $3,000- http://vnavt.com/elizabeth-j.-davis-scholarship/

Equality Scholarship $6,000- http://www.equalityscholarship.org/

FNSNA Undergraduate Scholarship Program- http://www.forevernursing.org/undergraduate-scholarships.html

Gladys D Goodson Scholarship $2,500- http://www.lcf.org

Health Careers Scholarship Program $7,500- https://www.gallagherstudent.com/scholarship/

Healthcare Leadership Scholarship $2,000- http://www.healthgrad.com/scholarships

HealthGrad.com Leadership Scholarship $2,000- http://www.healthgrad.com/scholarships

IMPACT Technology Recruiting Scholarship $1,000- http://go-impact.com/payments

Jean Andrews Nursing Scholarship $1,200- http://www.vsac.org/pay

Kentucky Nursing Incentive Scholarship Fund $3,000- http://kbn.ky.gov

Kings Daughters Health Foundation Health Career Scholarship $2,500- http://www.kdhealthfoundation.com/scholarships

Madeline Pickett Cogswell Nursing Scholarship $2,500- http://www.dar.org/national-society/scholarships

Medsite Medical Scholarship $5,000- https://www.medsitemedical.com/scholarships/

Mildred Nutting Nursing Scholarship $2,000- http://www.dar.org/national-society/scholarships

NAHN Scholarships- http://nahnnet.org/NAHN/About/Scholarships

National CPR Association Scholarship $2,000- https://www.nationalcprassociation.com/scholarship/

NBNA Scholarships- http://www.nbna.org/content

Nurse Plus Academy $1,000- http://nurse.plus/#scholarship

Nurse.org Healthcare Leaders Scholarship $1,000- http://nurse.org/healthcare-leaders/

Nursing.org Scholarships $2,000- http://www.nursing.org/scholarships/

Oliver Joel And Ellen Pell Denny Healthcare Scholarship $3,000- https://www.wsfoundation.org

Perinatal Graduate Nursing Scholarships $5,000- https://www.marchofdimes.org/nursing

Philippine Nurses Association of America, Inc. Scholarship $2,000- http://www.mypnaa.org/News

Professional Caretakers Scholarships $1,500- https://professionalcaretakers.com/scholarship/

Sarah Margaret Macdonald Nursing Scholarship $6,000- https://s-caf.org/index.php

The Genvieve Renn Roscher Nursing Scholarship $1,000- http://johnrandolphfoundation.org

The Meland Foundation Nursing Scholarships $2,000-$5,000- http://melandfoundation.org

The Nurses Foundation of Wisconsin, Inc. Scholarship $2,000- http://wisconsinnurses.org/education/scholarships/

The Rick And Sherry Murray Medical Futures Scholarship $5,000- http://webfl.alsa.org/site

Transcultural Nursing Society Scholarships- http://www.tcns.org/Foundationawards.html

Travel Nurse Source Scholarship $2,000- https://www.travelnursesource.com/resources/scholarship/

Western Governors University Scholarships- https://www.wgu.edu/tuition_financial_aid/scholarships/nurses

Click Here to register for our $5,000 Education Award!

Click Here To Register For 2018

Topics: nursing scholarships

Hospital Fall Prevention Tips

Posted by Erica Bettencourt

Tue, Nov 07, 2017 @ 10:43 AM

HE-AA393_IMMOBI_J_20170908161830.jpgAs a Nurse, you have long been committed to reducing and preventing patient falls. In fact, call lights, checklists and risk assessments are just a few types of fall-related tools that you've become accustomed to. While these strategies have improved patient safety, it’s time to start thinking differently about how we approach falls.

According to EBSCO, Fall prevention remains one of the most challenging patient safety initiatives in any healthcare setting. Notwithstanding the risk for patient injury or death, a fall with injury is expensive and the estimated average cost is $14,000 (TJC, 2015). Falls and trauma were identified by the Centers for Medicare & Medicaid Services (CMS) as preventable adverse events. CMS will not reimburse hospitals if falls and trauma occurred as a secondary hospital acquired-condition.

Below are some tips from Brigham and Women's Hospital that may prevent future falls.

  • Fall and injury risk assessments for each patient
  • More sensitive bed alarms or chair alarm to help alert staff that a patient is getting up and may need assistance
  • Video, informational brochure, communication signs to inform patients and families about fall risks and how to be safe in the hospital
  • Patient Comfort Rounds, which includes routine safety checks on each patient by the nurse or care assistant to make sure that the patient:
    • Is comfortable and pain is controlled
    • Receives assistance with toileting and other personal or special needs
    • Is assisted with re-positioning in the bed or chair
    • Can reach personal items
  • Is in a safe environment
  • Discussions with pharmacists and doctors to review and adjust certain medications as needed if a patient is at high risk for falling
  • Communicating the risk for falls, injuries from a fall, and a safety plan to patients/families and other members of the health care team
  • Having no more than three side rails up on the bed at any one time to allow patients an easy pathway out of the bed
  • Mobility supports and assistive devices that meet the patient's needs
Have more questions or concerns about fall prevention? Click below to submit your question to our Nurse Leaders!
Click Here To Ask Question

Topics: fall prevention, preventing falls

Quality Patient and Nurse Safety

Posted by Erica Bettencourt

Mon, Oct 30, 2017 @ 03:43 PM

nurse-safety.jpgNurses are a constant presence at the bedside and regularly interact with physicians, pharmacists, families, and all other members of the health care team but, physicians may spend only 30 to 45 minutes a day with even a critically ill hospitalized patient. This means Nurses have the critical role in ensuring a patient's safety.

Nurses ensure their patient's safety by monitoring them for clinical deterioration, detecting errors, understanding care processes, and performing countless other tasks. There are many ways to help you achieve quality safety for yourself and your patients. Here are a few...

Nurse-to-patient ratios

According to Agency for Healthcare Research and Quality, assigning increasing numbers of patients eventually compromises a Nurses' ability to provide safe care. Several seminal studies have demonstrated the link between Nurse staffing ratios and patient safety, documenting an increased risk of patient safety events, morbidity, and even mortality as the number of patients per Nurse increases. The strength of these data has led several states, beginning with California in 2004, to establish legislatively mandated minimum Nurse-to-patient ratios; in California, acute medical–surgical inpatient units may assign no more than five patients to each registered Nurse.

Safe and healthy workplace

OSHA, which enforces the Occupational and Safety Health Act of 1970, ensures employers are providing a safe and healthy workplace for workers and comply with OSHA’s regulations. Some of the obligations include:

• Complying with your employer’s policies and procedures based on its obligations under OSHA;

• Using personal protective equipment, including masks, when indicated;

• Informing your Nurse manager and others designated in the facility policy of workplace violence (e.g., bullying, intimidation, verbal abuse);

• Using proper body mechanics when lifting, pushing wheelchairs or otherwise working with patients;

• Reducing risks for slips, trips or falls by removing obstacles, wiping up wet walking surfaces and wearing shoes that support your feet and your walking;

• Speaking with your Nurse manager and CNO when policies and procedures governing safety are not being followed.

Overtime and long shifts

It is common for hospitals and clinics to request that their Nursing staff work overtime. While working overtime can be an effective solution to a Nursing shortage, it also can present a number of problems. Nurses risk becoming burned out, tired and/or stressed if they take on too much overtime.

 A study conducted by the Pennsylvania Patient Safety Reporting System showed working a 12-hour shift or working overtime was related to having trouble staying awake during the shift, reduced sleep times and nearly three times the risk of making an error. The most common medication errors identified in the study due to Nurse fatigue were wrong doses, dose omission and extra doses.

Communication

Health care teams that communicate effectively and work togehter reduce the potential for error, resulting in an improved clinical performance. According to the American Hospital Association,  A key aspect in improving teamwork and communication in health care is engaging patients and families. Increasingly, research shows a correlation between increased patient and family engagement and fewer adverse events. Determining how patients and families want to be involved in their care and then engaging them in designing their plan of care increases their understanding of tests, procedures, and anticipated care outcomes, including a successful discharge.

If you have any questions about patient or staff safety, please click below to ask your question and a Nurse Leader will respond.
Click Here To Ask Question

Topics: patient safety, nurse safety

Nurses Team Together To Invent Device For Infants

Posted by Andy Rosen

Thu, Oct 26, 2017 @ 12:11 PM

24nurses01.jpgEvery day we see aspects of our job that can be done better. Improvements can be made to the way we do many things and the materials we use. We’re often so busy, we think to ourselves there must be a better way to do our charting, administer meds, etc, but we’re too busy to actually do anything about it so we go with the same old routine.
 
Here's a story about a Nurse seeing a need for improvement, having a creative idea, and seeing her idea become a much needed device to improve healthcare for babies.

This article written by By from the Boston Globe- Maggie McLaughlin’s path from nurse to entrepreneur started last year when an IV tube became unhooked from an infant in the neonatal intensive care unit at Tufts Medical Center, where she works, causing the child to begin bleeding unexpectedly.

A specialist in IV procedures, McLaughlin was asked to study ways of preventing such an incident from happening again, and she learned there is no universally accepted tool to safely lock the line onto an infant’s tiny body.

“It left me wondering,” she said. “There’s got to be something we can do. There’s got to be a better way.”

Since then McLaughlin has been working to develop an IV connection that lies flatter on an infant’s skin and holds more securely to the needle than the alternatives on the market today. She has teamed up with a former nurse she met at a Northeastern University event to form a company called IV Safe T to make and market the device.

24nurses05.jpgMcLaughlin is among a number of nurses — with the help of programs from nursing schools and their own hospitals — who are using their bedside experience to develop new products and innovations in the medical industry.

Rebecca Love, director of the year-old Nurse Innovation and Entrepreneurship program at NU, said research has shown that nurses spend a significant portion of each shift using workarounds and making impromptu fixes to ineffective processes or equipment. One simple example is using medical tape to secure a device that doesn’t sit right on a patient’s body.

Such adaptations take up time that could otherwise be devoted to patient care, but they also demonstrate creativity that can be channeled into developing new tools and procedures to improve the delivery of medicine.

The NU program, which connects nurses to resources and guidance to help them carry out their ideas, said it has attracted 1,600 people to events it has held, and it has connected at least 20 nurses to business mentors. It is also beginning a certificate program this winter.

Meanwhile, Massachusetts General Hospital provides grants to nurses and other patient care workers who have ideas to improve the way the facility operates. One nurse at MGH, Jared Jordan, is using the grant program to develop a harness that will allow patients to use the bathroom on their own without risk of falling. He came up with the idea after a patient took a bad spill at the hospital, slowing his recovery.

Patients understandably want privacy while they use the toilet, even when they are so weak they are at risk of falling. The goal of the product is to provide enough stability that nurses can stand watch from outside the bathroom.

Jordan said he is still working out what his business relationship with MGH will be if the product comes to fruition. His main goal is not so much to make money, but to help solve the big problem of falls in hospitals, nursing homes, and other institutional settings.

“I love being a bedside nurse, and I couldn’t imagine not doing that,” Jordan said. “I want this product to take off because I just think it’s going to be so impactful.”

These programs strive to put nurses on equal footing with other professions, including doctors, who are commonly seen as the most likely innovators in medicine. “Nursing historically has not been at the top of the hierarchy,” said Tim Raderstorf, chief innovation officer at The Ohio State University College of Nursing, which has a studio where students, faculty, and staff can test out ideas. “Although we are the largest profession in health care, we tend to have the least influence when it comes to making decisions.” That can be a major factor in determining whether nurses stay in their jobs. Research by the Robert Wood Johnson Foundation has found that nurses who have autonomy and feel involved in decision-making say they are more likely to stay in their jobs.

Some who follow innovation in health care say nurses represent a relatively untapped reservoir of expertise about improving patient care.

“Doctors aren’t really trained to do the business of medicine. They’re trained to be doctors, but they run practices, and they start businesses,” said Paulina Hill, principal at the venture firm Polaris Partners. “It’s the same with nurses. There’s nothing really that limits them from innovating.”

McLaughlin calls her device “Lang lock,” after her maiden name. The rounded device connects tubing to an IV catheter with a single twist, and it has one flat side to make the needle approach the skin at a lower angle so it sits more securely.

She has teamed up with Melinda J. Watman, a former nurse who later got an MBA and went into business, to start their own company. She works on the business in her spare time from the kitchen table at her Chelmsford home, and still clocks three, 10-hour shifts a week at the Tufts Floating Hospital for Children in Boston.

So far, McLaughlin and Watman have spent about $5,000 of their own money to make a prototype. NU has been helping them to protect their intellectual property and study the market. The pair are exploring how to pay for the more daunting costs of getting regulatory approval, which could exceed $10,000. That might happen through a licensing agreement, or finding someone to bring the product to market by selling any patents they receive.

They believe the product could also benefit adults, because they’ve designed to be easier to connect and to reduce the risk of irritation and skin tearing even on larger bodies.

McLaughlin, who describes herself as a “worker bee,” said the rapid immersion in the business of medical devices has been “eye opening.”

“Going in, doing my job well, making sure that every patient I contact has what they need — that’s been my specialty,” she said. “So when it comes to the whole business part, it’s a learning curve that I’ve been taking baby steps and baby strides to.”

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Topics: infant, nurse inventor, medical device

Conflict Resolution in Nursing

Posted by Erica Bettencourt

Fri, Oct 20, 2017 @ 12:19 PM

The+truth+about+the+handshake.jpgWorkplace conflict is common across all industries especially in a fast paced and stressful field like Nursing. Conflict mediation can be complex and typically Nurse managers step in to help resolve the problem.

Acoording to Nurse.com, conflict is a disagreement between two or more people who differ in attitudes, beliefs, values, feelings or needs. It’s a part of every work environment, including healthcare organizations. The ingredients of conflict include:

 
  • Needs. These are essential to wellbeing; therefore, conflict can arise when needs are not met. Not to be confused with desires (what we would like), needs are vital elements.
  • Perceptions. People interpret situations differently. Misperceptions can cause a breakdown in communication, leading to conflict.
  • Power. How people define, interpret and use power can greatly influence conflict. Conflict may arise when one person seeks to influence or exert power over another.
  • Values. Values are beliefs that a person deems important. Serious conflicts can occur when people hold incompatible values.
  • Feelings and emotions. People often let emotions dictate how they react in a given circumstance. Conflict can arise when people let their feelings lead the way, or if another person’s feelings are ignored or devalued. It’s important to separate emotions from the issue.

Below are a few suggestions on how to best deal with workplace disputes and dilemmas.
 

Gather Info And Meet With Both Parties

Nurse Jenkins from thenursespeak.com says, issues are often brought up as a one-sided story, influenced with subjective data like emotions or perceptions. Other times, the issues presented may be missing essential information, such as objective data that can paint a clearer picture of what actually happened.

Make sure you do your best to understand the entire situation before reacting. In many cases, getting the whole story will help alleviate the conflict immediately, as the problem can be more clearly identified and addressed appropriately.

Journalist Susan M. Heathfield from The Balance, believes meeting both parties separately is unwise because Nurse managers run the risk of becoming biased to one opinion. The most effective way to resolve conflict is for managers to discuss the incident with both parties in the same room, affording them both an equal amount of time to state their case. This approach promotes fairness and balance, more effectively paving the way for a peaceful resolution.

Conflict Resolution Training

According to onlinedegrees.bradley.edu, an important strategy Nurse managers should implement is to hold conflict resolution training sessions for Nursing staff so that any minor conflicts can be resolved successfully by Nurses themselves. This approach is important because there will be times when Nursing staff has to work without the supervision of a manager. Training sessions could involve acting out hypothetical conflicts and then work as a group toward a resolution.
 

Hire The Right People For Your Team

An article by elearning.loyno.edu, says hiring people, especially in healthcare management and leadership roles who demonstrate a strong skillset in resolving and managing conflict is the first step in the right direction.

Effective healthcare systems management relies on hiring the right people for your culture and workplace. When hiring employees, consider whether they have a proven history of efficiency and teamwork. Ask questions around what they would do in specific situations involving conflict, and listen to the way they describe how they have managed similar occurrences they’ve dealt with in the past.

Conflict can’’t be avoided, but it can be solved. Although avoidance sometimes seems like the easy way out, facing conflict head-on in an appropriate and professional manner will lead to better relationships, a more productive work environment and empowerment. We hope these suggestions help with any future conflicts that may arise.

What has helped you solve a conflict at work? Comment below and tell us what has worked for you in the past.

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Topics: conflict resolution, workplace conflict

Disaster Response Gives Retired Nurse New Purpose

Posted by Johnson&Johnson

Thu, Oct 12, 2017 @ 11:12 AM

NP-DN_4.jpgArticle from www.discovernursing.com

With the many horrific disasters happening across the country, have you considered how you can help? Of course you have. You’re a Nurse and that’s what you do – care for others. This is a terrific interview of a Nurse who retired a year ago and is now volunteering for the Red Cross. Her skills are desperately needed. Perhaps her story will inspire you.

Mary Yoshino, FNP, wore an identification badge for years that told the world who she was and what she represented in the healthcare community. When she retired from being a nurse, Mary wasn’t sure what her next step would be, but she knew she wanted to continue to help people.

Currently, Mary is on the ground in Houston, Texas, volunteering in the aftermath of Hurricane Harvey, an extremely destructive Category 4 Atlantic hurricane that made landfall in southern Texas in August 2017. We recently had the opportunity to speak with her to learn more about her career and her current role as a volunteer disaster response nurse.

Nursing Notes (NN): Can you share a little bit about your nursing background?

Mary: All my life, I wanted to be a nurse. As a student nurse at Johnston-Willis Hospital School of Nursing in Richmond, Va., I became very active with the American Red Cross by taking and teaching classes. Since graduation, my nursing career has spanned 47 years in all areas of nursing and multiple states. I have worked in intensive care units and emergency rooms, college health services, and the Army Nurse Corps Reserve. I went back to school to become a nurse practitioner in 1990, and then worked as a family nurse practitioner for 26 years before retiring last year at the age of 69. I took this past year to reflect on what I wanted to do in my next phase of life.  

NN: What made you want to volunteer during Hurricane Harvey, and how did you get involved?

Mary: I received a text from my son in Friendswood, Texas, saying that his home was taking on water and that he and his family were evacuating. That morning, I signed up to volunteer with the Red Cross. I was so desperate to help people again and was deployed out of Albany, N.Y., to Houston with a team of four other nurses.

NN: What are your day-to-day responsibilities as a volunteer nurse?

Mary: Currently, I’m a supervisor for a 460-resident shelter facility. We’re responsible for going from cot to cot, making rounds and assessing residents’ health needs daily. We are doing dressing changes, distributing over-the-counter medications, and calling for prescription refills. Some of our patients are very sick; yesterday alone we called 911 four times. We talk to our patients, hear their stories, and hold back our tears as we wipe away theirs. Our day is busy. There’s no time to sit, and very little time to eat because our patients’ needs come first.  

NN: What is the most rewarding aspect of this volunteer role?

Mary: The most rewarding aspect is to see the gratefulness in the eyes of the people we help. They come in feeling dehumanized, as they have lost all that they hold dear. Some cry and some are quiet, but they see that we care and we talk to them about the realness of their situation and ask them quietly how we may help them. Today, I was with a woman who teared up and said, "You really care, don't you?" A kind smile, manners, and showing respect goes a long way.

NN: What did you take away from this experience?

Mary: This experience has inspired me to go back and work in our local Red Cross chapter, to be a spokesperson for the Red Cross and to encourage others to volunteer. Even on a local front, there are so many ways to help.

NN: What do you wish others knew about the impact that Hurricane Harvey has had on citizens and communities?

Mary: My team has seen firsthand the destruction around Houston and realized just how real this hurricane was and how it has changed the lives of so many. As other breaking news has developed, people here are still feeling the effects of Harvey and are coming together in the communities that were hit the hardest. In my son's community, all homes were destroyed, but they went door to door helping each other. It’s about people helping people.

NN: What advice do you have for other nurses who are interested in disaster response nursing?

Mary: Let's do it!!! Be there, hold a hand, wipe a tear, make people feel human and safe again. Think back to why you became a nurse, and let those reasons once again come to the front. Let's go make a difference.

NN: Is there anything else you’d like to share about this experience?

Mary: When I retired from nursing, I broke down emotionally. I did not know who I was besides a nurse practitioner. The Red Cross has given me my life back. I feel like I have found my niche. I came to Houston and realized that I can still make a difference. I will return home in mid-October after having been in Houston for a month. In November, I hope to be deployed somewhere again. This time, I will go in knowing I have the confidence to lead and make a difference for the victims of a disaster.

To learn more about volunteering as a nurse through the Red Cross, visit www.redcross.org.  

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Topics: first responders, retired nurse, natural disasters, disaster response

Frontier Nursing University Hires Chief Diversity and Inclusion Officer

Posted by Frontier Nursing University

Thu, Oct 05, 2017 @ 02:25 PM

Header_712x230.jpgHyden, KY -- Frontier Nursing University (FNU), a graduate school offering nurse-midwifery and nurse practitioner programs through distance education, has hired Dr. Maria Valentin-Welch, DNP, MPH, CNM, FACNM, as its first chief diversity and inclusion officer to lead the University on matters of equity, diversity and inclusion. Dr. Valentin-Welch is a certified nurse-midwife and has served as a course coordinator at FNU since 2013. She will assume the new role on October 1, 2017. 
 
officer.jpgFNU’s chief diversity and inclusion officer (CDIO) will lead the development of a vision and strategy that champions the importance of a diverse and inclusive environment that values and supports all members of the University community. The addition of the CDIO position is the most recent of a number of diversity initiatives implemented as part of FNU’s strategic plan to heighten the focus on diversity and inclusion for all faculty, staff and students. The CDIO will serve on the executive team along with the president, dean, chief operations officer and the executive vice president for finance and facilities.
 
“Research tells us that in order to incorporate an effective culture of diversity and inclusion, you must have top administrators at the highest level in the organization leading the charge,” says FNU President Dr. Susan Stone. “We have done so much to foster a culture that values diversity and inclusion; this was the natural next step for our University.”  
 
Dr. Valentin-Welch has worked on diversity and inclusion efforts throughout her career. One of her first assignments at FNU will be leading the implementation of a four-year program to increase the recruitment, enrollment, retention and graduation of students from disadvantaged backgrounds, made possible by a HRSA Nursing Workforce Diversity Grant totaling $1,998,000 that was awarded to FNU earlier this year.
 
Dr. Valentin-Welch joined the Frontier Nursing University faculty four years ago and has served as a co-chair of FNU’s Diversity and Inclusion Committee. She will be moving to Kentucky in 2018 to join other administrative staff at FNU’s campus, which will be relocating from Lexington to Versailles next year.
 
“I am very excited to get started in this new role because focusing on diversity and inclusion will only strengthen Frontier’s roots, as well as our mission and vision,” said Dr. Valentin-Welch. “The birthplace of nurse-midwifery in the United States stems from the roots of Frontier Nursing University. Therefore, I am humbled and honored to become FNU’s first chief diversity and inclusion officer. Together, hand in hand, we will bring our FNU Community to higher heights.”
 
Additionally, Dr. Valentin-Welch will offer leadership support to FNU’s Diversity PRIDE Program which has been in place since 2010 and was designed to promote diversity in nursing and midwifery by recruiting more underrepresented students. She will also focus on collaborative opportunities with other organizations to facilitate the goals of diversity and inclusion at FNU.
 
“I believe our founding mother, Mary Breckinridge, is smiling down at Frontier as we open this new historical chapter… a chapter made up of many different pages creating a wonderfully diverse and inclusive book,” said Dr. Valentin-Welch. 
 
Contact: Brittney Edwards, Director of Marketing and Communications
859-899-2515, Brittney.edwards@frontier.edu
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Topics: Frontier Nursing University, Diversity and Inclusion, chief diversity officer

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