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DiversityNursing Blog

A Nurse For 50 years Says Take Love With The Pain

Posted by Pat Magrath

Mon, Jan 09, 2017 @ 10:45 AM

AR-170109708.jpg&maxh=400&maxw=667.jpgNurse Tommy will be missed by many of his co-workers, patients and their families. After 50 years of doing a job he loves, Tommy is retiring with mixed feelings. He’s loved working as a hematology-oncology nurse at Children’s Hospital Los Angeles.
 
He can calm an inconsolable infant and bring smiles to children with a devastating illness. Like many of you, he has a gift. This article is a lovely tribute to a very special man.

“Love is the reason I do what I do, even though at times it’s painful when you have a loss.” — Tommy Covington, hematology-oncology nurse at Children’s Hospital Los Angeles.

Thank you, Tommy, for the last 50 remarkable years you’ve given us.

From Vietnam and all those severely wounded soldiers and Marines you cared for during your four years as an Army nurse. How many beds did you say were filled in your hospital ward in Guam during one stretch of heavy fighting — 92?

You knew it was just a matter of days, even hours, before you’d be sitting by the bedside of many of these men as they were given their last rites. You felt the pain and the loss, but where was the love?

You came home and enrolled in the RN program at Los Angeles Trade Tech College, leaving your friends wondering why you would want to work in a “female profession.”

You didn’t see it that way. You had just left a war full of male nurses. Gender had nothing to do with saving lives. You landed a job in the hematology-oncology unit at Children’s Hospital Los Angeles in 1970 where your patients now were babies and kids fighting another enemy — cancer.

That’s where you say you found it. In pediatrics. The love. 

You cared for these kids and cradled them in your arms for 46 years, giving their emotionally drained parents a chance to catch a few hours of precious sleep. You’d sit at your nurse’s station at 3 a.m. on the night shift and turn on soft music to calm the babies down.

“You cuddle them and make eye contact, and when they smile back at you, well, it’s just a wonderful thing,” you told me. Yeah, I bet it is, Tommy.

But with the love, came the pain. Always. You knew many of these babies and young children would not see another birthday. You had to block that out and just do your job.

“Many of my patients have succumbed to their disease,” you say. “How do you learn to deal with it? It’s part of life. It’s been my way of life for 50 years.”

The people at CHLA tell me you’re a legend at the hospital, one of its most beloved employees. You’re still getting mail and phone calls from parents who can’t shake you from their minds, even years after their babies have died.

If it hadn’t been for you, the heartache they went through would have been so much worse. You helped get them through the lowest point in their lives, and they still feel a need to thank you for that all these years later.

One young mother of a 22-month-old daughter, Jessica, who spent a month in the oncology unit recently, described your gift perfectly.

“It was about 10 o’clock at night and she just kept crying,” Brittany Thornton says. “Tommy came to the door and asked if he could help. He picked Jessica up and it was like magic — she stopped crying immediately and laid on his shoulder.

“He took her for about two hours and let me sleep. He’s the only one who can make Jessica stop what she’s doing and smile.” What a gift you have, Tommy.

And now, it’s time to say goodbye to this hospital you’ve served for almost half a century and go fishing. To throw your line in the water and find that peace you can’t find anywhere else.

Your 71-year-old knees are killing you, and there’s a lot of walking on this job. You don’t want to cheat your patients.

“If I can’t function at 100 percent for them, it’s time for me to go,” you say. I can see that. The smart ones always know when it’s time.

But there’s a hurt in your voice you can’t hide, Tommy. It’s not going to be easy walking away from a job you love, even with all the pain and loss attached to it. You’re going to miss these kids and the rookie nurses you’ve helped train to one day take your place.

They were a large part of why you worked the 7 p.m.- to -7 a.m. shift three nights a week all these years. You joked the hours made the commute from your home in Valencia to L.A. easier with less traffic, but that wasn’t the real reason.

The night shift gave you more independence, a chance to spend extra time looking into the eyes of the crying babies in your arms. Feeling their love.

This morning you’re going into work one last time to clean out your locker and sign some retirement papers before driving home to your wife, Laurie, who also works at CHLA as a staffing coordinator, as does your son, Joe.

Next week, you’ll be on a fishing boat out of Ventura Harbor, throwing your line in the water and just relaxing. It all sounds perfect, but you admit your heart won’t be out there on that boat with you. Not for a while.

It’ll still be at work with all those beautiful babies and children who gave you so much love and pain throughout your remarkable career.

Thank you, Tommy Covington, for the last 50 years. You’re a hell of a man.

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Topics: retiring nurse

Meet The Father-Son Nursing Duo

Posted by Erica Bettencourt

Fri, Jan 06, 2017 @ 11:23 AM

fathersonnurses.jpg
There's an old saying, "If you love what you do, you never work a day in your life." Chris Graham was working a job he didn't love and decided it’s never too late to get a job that you do love. 
 
He wanted to become a Nurse. Somehow, he managed to get his Nursing degree with 4 children to take care of at home. One of those children followed in his father's footsteps and graduated from the same Nursing School. The legacy will continue as another one of Chris's kids has been accepted to Nursing school. What a wonderful role model Chris is for his family.

A strong connection with an anesthesiologist at the mechanic shop he worked in inspired Chris Graham to pursue nursing school, but little did he know that years later, he would inspire his son to do the same thing.

Graham, a 48-year-old resident of Baton Rouge, walked across the stage to graduate from Our Lady of the Lake College in 1999, and a few weeks ago, his second son, Stefin, accomplished the same feat when he received his diploma from the newly dubbed Franciscan Missionaries of Our Lady University.

Chris serves as the director of Nursing at Jefferson Oaks Behavioral Health, and Stefin has been hired to work in the intensive care unit at Our Lady of the Lake Hospital.

In 1995, Chris was working at BMW of North America as a mechanic, married to a schoolteacher and the proud father of two sons, but he knew that eventually he wanted to pursue another career path.

Although he didn’t know exactly which field he would pursue, Chris began taking prerequisite courses at night while working a 40-plus hour workweek at the mechanic shop.

It wasn’t until he struck up a relationship with a local anesthesiologist who became a regular at the shop that he decided to turn toward the medical field.

“I said, ‘Doc, I can’t go to nursing school with these kids,’ and he said, ‘Aw, yeah you can. Just put your mind to it.’ Long story short, I ended up registering at Our Lady of the Lake College, and in 1996, I took my first nursing class,” Chris said.

Being accepted into the program was only the first of many hurdles he had to overcome on the long road to graduation.

“Once I got accepted into nursing school, we had two more children,” said Chris. “My wife, Jeri, was a full-time teacher, and I quit working for BMW North America and put all my efforts into nursing school. At that point, I became a stay-at-home dad, and we went from having my six-digit salary to living on a teacher’s salary, which was tough with four kids and a house. Somehow, we got through it, though, and I love what I do.”

Chris’ hard work did not go unnoticed, since he was the first person to receive the Dr. John Beven Award for graduates who exemplify the art and science of nursing, and years later his second son, Stefin, chose to pursue the same career path.

Stefin said, “I was maybe 8 or 9 years old when my dad graduated from nursing school, and I didn’t realize what a big feat that was until I was older. He didn’t just have me, he was also taking care of my two younger brothers and my older brother, so he graduated nursing school with four kids.”

Although watching his dad was inspiring, for Stefin, the decision to pursue nursing was solidified while doing service hours as a high school senior.

Stefin said, “When I was in high school, I had to do service hours, and my dad helped me get those by bringing me with him to work. He worked in a surgery center, and I would go with him to see the patients. I loved seeing what he did as a nurse, and I felt like that was the type of trade I could enjoy and pursue.”

Growing up, Stefin always felt drawn toward caretaking roles, so the unit he chose to work on was a natural fit for him.

Stefin said, “I feel like I was always called to be a caregiver to other people, and my faith teaches me that in serving others we are served. About halfway through school, we did our ICU rotations, and I really fell in love with it. You get to take care of the most vulnerable patients who often can’t speak for themselves.”

The nursing legacy of the Graham family will be continued when the fourth Graham son, 18-year-old Austin, starts classes in the fall at Franciscan Missionaries of Our Lady University.

For Chris, seeing his sons follow in his footsteps is an honor unmatched by little else.

Chris said, “It makes you wonder: Did they mimic and learn from me, and did I help to encourage this somehow? I teach my children to go after their own aspirations, not what other people tell them to do, so it’s been humbling to see them pursue nursing.”

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Topics: nursing school, father and son Nurses

Robots Designed To Help Nurses, Not Replace Them

Posted by Erica Bettencourt

Tue, Jan 03, 2017 @ 03:47 PM

IMG_9931.jpgBy 2021, robots will have a growing presence in healthcare. That doesn't mean less Nursing positions, but more assistance and safety. Think of robots used to detonate bombs instead of sending in a human to do it. These robots would be dealing with high risk patients with infectious diseases. 
They can also help Nurses with lifting patients and heavy objects, and they can handle the staffing. Does this sound like a good idea to you? Would you feel comfortable implementing robotics into your work place? 

A grant from the National Science Foundation has led engineering and nursing students at Duke University to create a robotic “nurse” to assist human nurses, according to an article published in the News & Observer. The robots are being tested as “alternatives to human contact to diminish risks for providers,” who are caring for patients with infectious diseases.

“We are not trying to replace nurses,” Margie Molloy, an assistant nursing professor, said in the article, explaining they are trying to create a safer environment for healthcare providers.

The first-generation robot called “Trina” (Tele-Robotic Intelligent Nursing Assistant) can perform tasks, albeit clumsily at present, such as delivering a cup, a bowl, pills and a stethoscope to a patient. Its face is a computer screen on which an actual nurse’s face appears.

In the fall, students conducted a simulation with a fake patient using the remote-controlled robot, which has a price tag of $85,000.

Plans for the next generation of Trina include giving her a “more friendly and human-like appearance” and enabling her to collect and test fluids, the article stated.

“We need to establish a better interface with the human and the robot to make them work together and be more comfortable,” Jianqiao Li, engineering student, said in the article.

A Business Wire article stated that by 2021 robots will be a growing presence in the healthcare system, surpassing 10,000 units annually.

“More than 200 companies are already active in various aspects of the healthcare robotics market,” said principal analyst Wendell Chun, in the article. “These industry players are creating highly specialized devices for a wide range of applications, and the use cases will continue to expand as costs decline and healthcare providers recognize the early successes of robots in supporting high-quality care and a range of ancillary services.”

MIT has been teaching robots to assist nurses with scheduling. A robot can observe humans working on a labor and delivery floor and then formulate an efficient schedule for staff, according to the July 2016 MIT News article.

Nurses’ positive comments about the robot included that it would “allow for a more even dispersion of workload” and that it would be helpful to new nurses who are acclimating to their roles.

“A great potential of this technology is that good solutions can be spread more quickly to many hospitals and workplaces,” Dana Kulic, an associate professor of computer engineering at the University of Waterloo, said in the article. “For example, innovative improvements can be distributed rapidly from research hospitals to regional health centers.”

Another robot project funded by the NSF is developing robots to help nurses lift patients and heavy objects.

“The proposed Adaptive Robotic Nurse Assistants will navigate cluttered hospitals, while equipped with multimodal skin sensors that can anticipate nurse intent, automate mundane low-level tasks, but keep nurses in the decision loop,” according to an award abstract. “Modular and strong hardware will be deployed in reconfigurable platforms specially designed for nurse physical assistance.”

Related Article: A Robot Delivers Meds at Dana-Farber

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Topics: robotics, robot

Our Top 5 Most Read Articles of 2016

Posted by Pat Magrath

Thu, Dec 29, 2016 @ 12:17 PM

2016.jpgAs 2016 comes to a close, we wish you a Happy New Year and All the Best in Health and Happiness for 2017!
 
To recap the year, we’d like to share our Top 5 most read articles in 2016. We hope you enjoy them and please feel free to let us know topics you’d like us to explore in 2017. Thank you for being part of our DiversityNursing.com community.
 
There was a big tiny surprise on a flight leaving Philadelphia. A woman's water broke and luckily a Nurse of 40 years, jumped into action. You might be wondering how the pregnant woman got clearance to fly. Turns out she was only 26 weeks pregnant. The baby, ironically named Jet, was a miracle delivery and is still in the Intensive Care Unit.
 
Nurses are always learning. Whether it’s on-the-job with practical experience or continuing your formal education, you are always on a quest to learn more. Perhaps you’re trying to figure out how to do something better, earn your next degree, improve your relationship and listening skills, or how the latest electronic medical records program works. You are determined to move forward and be your best. If you’re looking to advance your formal education, we offer this article as a source of information on Nursing schools and acceptance rates.
 
Do you feel safe at work? I hope you do 100% of the time. If you don’t, this article focuses on violence happening against healthcare staff from their patients. Nationwide safety standards are being considered. Some states and healthcare systems have adopted their own policies and safety training. 
 
Though discrimination exists in many forms, racial discrimination brings a unique set of implications that threaten the mental and physical health of patients and acts as a barrier to seeking care from medical professionals. Eliminating racism, therefore, is not just a concern for civil rights activists, but also for medical professionals.
 
5. 10 Tips To Help You Enjoy Your Holiday Nursing Shift
The holiday season is fast approaching and with that comes a lot of stress in both our personal and professional lives. No matter what holiday you celebrate, we hope it is a joyful and peaceful holiday for you and your family.
 
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Topics: 2016, 2016 blogs

A Nurse And A Gentleman

Posted by Erica Bettencourt

Wed, Dec 28, 2016 @ 12:54 PM

Male_Nurse1.jpgEducational systems should be increasing the diversity of its students to create a workforce that is prepared to meet the demands of diverse populations. Since the 70's there has been an increase of male Nurses by 200%. Stereotypes of professional gender rolls are being broken down.
 
The student-led group MEN, follows in the footsteps of AAMN the American Assembly for Men in Nursing. The group is open to all genders and their goals are to empower male Nursing students, promote awareness and cultural competence, and advocate growth and development. In doing so, MEN will help lead the change.
 
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“It does not make a thing good, that it is remarkable that a woman should do it. Neither does it make a thing bad, which would have been good had a man done it ...”

— FLORENCE NIGHTINGALE, 1859

The preceding quote is the second-to-last sentence of Nightingale’s famous book. Her allusion to the equality between sexes looks as if it has been added as an afterthought. In the discussion about men in nursing, her ideas may seem portentous, but it is doubtful if she ever imagined that men would be infiltrating the field.

The number of male nurses and men enrolling in nursing programs are at all-time high. According to the US Census Bureau in 2013, the latest figures show that approximately 9.6% of nurses in 2011 are male compared with 2.7% in the 1970s—representing a more than 200% increase. At our College, about 10% of advanced practice students and 14% undergraduate students were male during the school years 2014 to 2016. Eight of the full-time faculty are male—or 11%. Nationwide, enrollment of men in entry-level nursing programs remains stable at about 15% since 2012. It is likely that these numbers will increase in the next decade as more media attention is given to the reality of nursing as a viable and rewarding profession for men and women alike.

Enter — MEN.

The student-led interest group MEN came about in 2009 when a group of male students sent out a call for anyone who identified as male to gather and brainstorm about establishing a student activity group.

In its by-laws, MEN adopted the objectives of the American Assembly for Men in Nursing (AAMN) as its core purpose. These goals include:

To empower male nursing students to be responsible for their holistic health and well-being in order to serve as role models in the community.

To promote awareness of health related issues affecting the male population by addressing their unique health challenges.

  • To promote cultural competence among all its members to recognize the male perspective of nursing.

  • To advocate for the growth and development of its members as leaders in nursing and in society through education, outreach, advocacy, and service.
 
Throughout each school year, MEN organizes and collaborates with other student groups to provide high quality extracurricular programming to not just meet its educational mission, but to promote comradery and mutual support among male students in the program. Some of the more recent events hosted by MEN include bike rides and indoor rock climbing, résumé writing and interviewing skills, men’s health awareness campaigns and fundraising, alumni networking, picnics, and presentations on various clinical topics of interest.

While the group’s purpose relates to men in the nursing profession, MEN is open to students of all genders, with some of its executive board members in the past being female. One significant outcome of the group is that several key MEN alumni established New York City Men in Nursing, an official chapter of AAMN.

The Future of Nursing: Leading Change, Advancing Health

While many health professions are becoming more gender-balanced, the nursing workforce has remained predominantly female. The impact of the increasing number of men entering nursing is still emerging and not yet fully understood. Other countries have long established policies to deal with instructional and practice variations based on religious restrictions. For example, in a nursing school in Oman, male students are not allowed in maternity wards. High-fidelity simulation offers male students the “hands-on” experience in labor and delivery.

One important consideration in the slowly increasing gender diversity in nursing education is for faculty to be aware of the well known gendered characteristics in learning, while keeping in mind that every individual is unique. Gendered differences is a potential topic for nursing education researchers.

Career Trajectories of Male Nursing Students

Hospitals remain the largest employer of all registered nurses, with 63.2% providing inpatient and outpatient care in a hospital setting. Staff nurse—or its equivalent—is the most common job title of RNs in the US. However, there is no comprehensive data on current career choices of male nurses. Older data indicated more men work at hospitals in proportion to the number of female RNs.

What is certain today is that the highest representation by men in all fields of nursing practice is in nurse anesthesia. The US Census Bureau reported that 41% of all Certified Registered Nurses Anesthetist (CRNAs) are males. An online survey by Hodes Research in 2005 reported that the top three specialties reported by men were critical (27%), emergency (23%), and medical/surgical (20%). Awareness of the trend of career trajectories and aspirations of male nurses has important implications for nursing education and clinical stakeholders.

A Nurse and a Gentleman

Males are collectively called gentlemen, yet the virtue of gentleness, as a social construct, is mostly associated with women. Perhaps, it is one of the many reasons why it is especially pleasing to see men exemplify gentleness in a nursing role. What male nurses can offer to nursing is to breakdown the stereotypes of professional gender roles. Compassion, courage, good faith, and other virtues are all universal, and can be found among male and female nurses. At NYU Meyers, we believe in these values and are glad to see a growing number of men living them personally and professionally. 

by Fidelindo Lim, DNP, CCRN, and Larry Slater, PhD, RN, CNE Clinical Assistant Professors

 
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Topics: male nurse, men in healthcare, men in nursing, male nurses

5 Reasons You Should Thank A Nurse Today

Posted by Pat Magrath

Tue, Dec 20, 2016 @ 01:21 PM

thanks.jpgWe love Nurses! And the author of this article sure does too. She echoes how we’ve always felt about the Nursing profession. How smart, kind, caring, selfless, patient, compassionate and thoughtful you are on the job, every day.
 
Some of your patients have mental health issues or they’re scared. Their fear sometimes comes out in cruel ways and they take it out on you. We know this isn’t fair, but you always handle it with grace and professionalism. You care for every segment of society – rich and poor, young and old, male and female, mentally challenged, physically challenged and financially challenged. It doesn’t matter, you treat them all in your caring and thoughtful way. We thank you for all you do!

I've discovered that nurses are a) seriously overworked and b) absolutely the best!

They do things that other people would shun. Really think about that. They are also underappreciated, which is a real shame because there aren't many professions in the world more awesome than nursing. We need to shower nurses with appreciation for their work because the things that nurses do for their patients are among the most noble on the planet.

In case you have any doubt about how cool nurses are, check out my five reasons that nurses totally rock...

1. They Are Patient Advocates

If you or a loved one is in the hospital, make sure you are as kind as possible to the nurses. There is no one you can trust more in the hospital than the nursing staff. They are true patient advocate. Rushed doctors can sometimes not be as thoughtful about patient care as they could be, which is why it is so cool that nurses are always willing to fight with the doctors to get their patients the best care possible.

Always remember to do everything you can to support the nurses in their efforts as your patient advocate. If the nurses are urging you to talk with the doctor about a certain aspect of your care, do it. Nurses always have their patients' best interests at heart, and they deserve the highest of fives for the level of advocacy they demonstrate daily.

2. Nurses Are the Ultimate Lovers of Humanity

One of the most admirable attributes that nurses demonstrate is their ability to provide stellar care to every person who walks through their doors. Whoever a person is, whether they are good or bad, they will be treated equally by nurses.

Nurses ensure that every patient gets the level of care they deserve as a member of the human race. It takes an amazing kind of soul to treat every segment of society equally. The fact that it is just par for the course for nurses shows precisely why they are so awesome.

3. Their Bravery Is Remarkable

Because nurses treat every member of society equally, they are exposed to the best and the worst it has to offer. While interacting with the bottom rungs of society, they can be insulted, shouted at and even attacked. It takes an incredible type of person to bravely face a work environment where you will be exposed to some of the dregs of society. Nurses walk through the doors of the hospital every day knowing that they may face a mentally ill or criminally desperate person who could make their work dangerous.

4. They Cover Some Serious Distance

If a nurse ever challenges you to a walking contest, you better make sure you are in shape. The average American walks 2.5 to 3 miles per day. On the other hand, nurses average four or five miles just during their workdays on a 12-hour shift. The kind of endurance nurses need to respond to many patients simultaneously while being on their feet all day makes them true heroes.

With that in mind, you might want to think about how long the nurses have been on their feet during their shift when you interact with them. They work so hard and in such a grueling manner that they deserve to be treated with respect. When you think about getting upset in the hospital, keep in mind that nurses are doing everything they can to make your stay as pleasant as possible.

5. They Have the Best Stories

Because they are so caring and see people at their best and worst, you will find that most nurses are treasure troves of stories. Their stories range from the heroic to the tragic to the hilarious, and you can bet that every nurse has several of the most incredible stories you will ever hear in your life. If you want to make a friend who is caring and full of great stories, there is no better friend than someone who wears nursing scrubs.

It is indisputable. Nurses totally rock. They do the hard work of taking care of people when they need it the most. We should always do everything we can to show love and support to the hard-working members of the nursing world.

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Topics: thank a nurse

Surviving the Holidays

Posted by Erica Bettencourt

Mon, Dec 19, 2016 @ 03:45 PM

The Holidays are stressing meowt!.pngLife as a Nurse is hectic in general. Throw in the Holiday Season and now we're really talking high stress levels. Instead of growing sick of the chaotic season, wishing for it to be over, and trying to come up with a game plan, you could be the A-team of holly jolliness, and give yourself more time to spend with friends and family. 
 
Read below for a few helpful steps and tips to surviving the holidays.

For many nurses, the time between November and February tends to present times that could offer fun and stress relief. However, for the exact same reasons, stress can mount from various sources.

We look forward to seeing family. Cooking those once a year dishes, to share with others, can invite lifelong memories. Of course, juggling work into the mix is part of the everyday life of a nurse. Then time starts to meander through the calendar of various holidays. A churning stress starts to invade our peaceful thoughts of how events were meant to unfold.

Circumstances can create challenges. A nurse’s schedule is most likely already established before the holiday season arrives. Then reality happens. Family members may alter plans that interrupt a fluent strategy for what happens when. Speaking of schedules, as a nursing supervisor I recall many schedules that were constantly being adjusted depending on staffing needs and various circumstances.

Then that moment arrives. Exhausted and stressed from feeble attempts to micromanage potential new memories, you hear a still small voice in your head say, “I just cannot wait for the holidays to be over.”

Perhaps there may be a side step of planning that helps to keep things in perspective.

survival strategy could include the following:

  1. A calendar.
  2. Lists.
  3. Willingness to adjust and let go.
  4. Breathe.
  5. Appreciate moments as they happen.

 

It all starts with a willingness to be realistic. Planning for all meals, all favorite desserts, all family gatherings... definitive word is “all”... is overwhelming. However, prioritizing may help.

  1. Try making a comprehensive list of all you may like to do.
     
  2. Then look at the list and mark each item how high a priority it is to accomplish.
     
  3. For items that you cannot live without, be honest, and let this be known.
     
  4. For other choices that are not as important, rank them lower. Maybe there will be time. But it will be much more rewarding if you are not stressed out.
     
  5. Keep your calendar handy and up to date.

 

A vital tool for staying organized and focused on your priority items is the calendar. If you need to prepare something ahead of time, then schedule it like an appointment on the calendar so that time does not sneak away. If you run out of time, you may rush through an activity, thus experiencing less joy than you may have otherwise. Stress results when trying to fit too many tasks into limited time.

Anything that can be done ahead of time, do not wait until the last minute.  Mark your calendar with tasks that could be done by a certain date to stay on target to enjoy your plans. 

Remember this, when considering your wishes for the season, allow time just to treasure that thing we call “now.”

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Topics: Holidays

What it Takes to be a Nurse and CEO

Posted by Pat Magrath

Fri, Dec 16, 2016 @ 01:50 PM

CEO-1.jpgHave you been thinking about a Leadership position? Perhaps you’ve dreamed about being the CNO or CEO at a hospital or health system. This article speaks very frankly about what it takes and what’s involved in these positions.
 
While your clinical experience is vital, understanding business and how it works is just as important. Read on for some very insightful information about these Leadership positions and let us know if you have any comments.

Nurses bring a wealth of clinical understanding to the chief executive role, but they have to master business skills and a wider focus if they want to succeed.

When Leah A. Carpenter, RN, MPA, went into nursing 30 years ago, she did not intend to follow a career path to administration. In fact, early in her career, she was pretty skeptical about the folks in the C-suite.

"I had no desire to be a suit whatsoever," says Carpenter, who is now Administrator and Chief Executive Officer at Memorial Hospital West in Pembroke Pines, FL.

"There was a very big disconnect between the C-suite—and even middle management—and the rank-and-file staff. I really didn't have a great deal of respect for or want anything to do with a leadership at that time."

Then a bit of what she calls "divine intervention" nudged her into the administrative realm. "I lost my hearing progressively over the last past 20 years, so I'm virtually deaf in one ear," she says.

"I had to make a decision whether I wanted to go into management or education, because that's pretty much the two paths that a nurse can take if she's not going to be at the bedside."

Despite that unconventional beginning, Carpenter has risen to the top as a CEO. Now she has some insights and advice for RNs who are considering a CEO role.

Q. What talents, skills, and insights can a nurse bring to the CEO role?

A. Besides the obvious, which is the clinical background and really understanding what it takes to give safe, quality care that is service-oriented, I think I understand the struggle and what the staff needs to be able to deliver that.

That allows me to garner a certain level of respect from the team because they know I've been where they are.

Q. Do you think nurses who become CEOs face unique challenges?

A. Yes, in some respect. It's been easier for me personally in terms of mastering the role because I have the advantage of understanding the intricacies of the clinical world. I think it has been difficult—I've accomplished it but it's taken a while—to garner the respect as a businesswoman as well as a clinician.

Not every nurse leader or CNO can transition from the clinical world into the administrative world.

Q. Do you think there's a major difference between CNO thinking and CEO thinking?

A. Absolutely. You have to still have the understanding and the insight of the CNO, but there's a completely different skill set that you have to master in order to be a CEO.

You have to learn that balance. You can't look at it from just the eyes of a nurse. You're everyone's voice and you represent everyone—the clinical side, the dietary side, the environmental side, the construction side, the legal side.

There's a whole scope of skills and negotiation abilities that you need to have to balance all of that.

Q. What advice do you have for nurses interested in becoming CEOs?

A. It shouldn't be about the title or about the money. It needs to be about the impact: What do you hope to achieve and deliver? What's the end product?

For me, the end product was having an impact on safety, quality, and service, but at a table where I could really make a difference by having the experience as well as learning the business end of it.

I would steer [prospective nurse CEOs] away from a graduate degree in nursing. I think it limits your scope. They have to look at a business or administration type master's degree.

Also, mentors are key. You have to find people who are really good at this, attach yourself to their hip, and learn everything you can from them.

Not everybody's not going to be a great leader, but you can still learn from bad leaders. You can learn what not to do, and you can develop yourself into the kind of leader you want to be, knowing the things that don't work.

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Topics: ceo, nurse, leadership

Tips On Moving Millennials Up To Leadership Roles

Posted by Erica Bettencourt

Thu, Dec 15, 2016 @ 03:17 PM

GettyImages-484730640.jpgToday there are four generations of Nurses working in healthcare. In order to achieve a healthy work environment all generations must be culturally sensitive not only towards ethnicity but age as well. Below are a few tips to help managers and staff transition people into leadership roles. 

Christina is a 29-year-old RN, BSN and she recently obtained her MSN in clinical management. She has worked 3 years as a staff Nurse and wants to move into a leadership position. Some managers, and even some of her colleagues, feel that because of her age, Christina isn’t ready for leadership roles. 

This scenario describes many millennial nurses in practice settings today—eager to move up the career ladder and pursuing the advanced education that’s needed to do so. But like Christina, they may encounter resistance on their way up.

Better understanding the characteristics of the millennial generation can help managers foster healthier work environments and identify potential candidates for leadership positions. And millennial nurses who understand their own generation’s characteristics can more easily transition into leadership roles.

Who are the millennials?

A generation is usually defined roughly by a 20-year birth period. Currently four generations work side by side in nursing: silent generation (born 1928-1945), baby boomers (born 1946-1964), generation X (born 1965-1980), and millennials (born 1981-1997). =

In 2016, millennials surpassed baby boomers as the largest generation. Other names for this generation include generation Y (or Why), echo boomers, boomlets, linked generation, generation next, and nexters. Millennials will have a significant impact on the work environment and have largely influenced the development of social media. Companies such as Facebook, Instagram and Snapchat are led by millennial aged CEOs.

A generation experiences similar life and public events, and tend to have similar characteristics, values, beliefs, and behaviors. A significant event that influenced the millennials is the terrorist attack of 9/11. After this tragedy, millennials realized tomorrow is not a promise; they grew up with terrorism threats and war on the news daily. These public events have influenced them to live life to the fullest and pursue careers that make them happy.

Millennials are eager to impart their ideas, are technologically savvy, and can be quick to leave an organization that does not fit their needs. Millennial nurses don’t want to spend 15 years on a unit before any prospects of advancement become available. They saw their parents’ generation dedicate a majority of their career to one organization only to later be downsized and laid off. Today’s millennial nurse is more transient and seeks positions that offer work life balance and flexibility in schedules.

In the sandbox

Generations working well together promote workplace satisfaction, which ultimately improves patient outcomes. This sounds like the age old “everyone play nice in the sandbox,” but it contains like most adages, a nugget of truth. To facilitate collaboration and a healthy work environment, nurses of all generations must understand the diversity in today’s workplaces; not just in culture and ethnicity but age as well. Generational differences do not have to result in negativity; positive intergenerational relationships can be formed that benefit all involved.

Here are some tips for successful intergeneration cooperation that managers and staff alike can apply.

Value differences. Rather than point out negative characteristics of one another, use these varied personalities to value differences. What can an older nurse teach a younger nurse? Possible answers include dedication, patience, and shared life experiences that only come with time. Conversely, younger nurses may help older nurses see the value in varied job roles, the importance of valuing time off, and interest for advanced education.

Use generational relationships to your advantage. Find a mentor. If you are a millennial and desire upward career movement, find a leader who inspires you and can help you obtain the position you desire. For older generations, think about succession planning. Positively mentoring younger nurses can prove successful; by helping them understand the process of leadership roles you pass on your legacy.

Try reverse mentoring. Tech savvy nurses can help lesser skilled nurses become more proficient with the computers and technology that are a necessity in practice settings.

Listen to one another. Value input from all staff of all ages. Respect one another’s ideas, understanding that nurses on the front lines of care may have the best solutions. Nurses of all generations can contribute suggestions for improvement and practice environment enhancement.

Christina was paired with a nurse who is older and more experienced than her. She expressed her desire to learn from her how to successfully lead, and they have developed a mentorship. They acknowledge their differences, but have many conversations that exchange ideas and insights about how to be successful in a leadership role, including some innovative ideas for change shared by Christina. 

Millennials as managers

You may experience a millennial nurse as your manager. Or, as a millennial, you will most likely desire an upward movement in your career. Remembering some of the differing values and communication preferences held among the generations may be helpful. (See Generational differences.)

Christina obtained a new role as the assistant manager of an emergency department. She is receiving positive feedback from her staff and increased collaboration among staff to help improve their practice environment. Many have commented that she is helping them become more satisfied in their role and workplace relationships. 

It’s important to remember that not all individuals follow the characteristics of their generational cohort. The values and beliefs are generalizations of the whole; each person is still an individual, so exploring their personal feelings and concerns is still recommended.

Stephanie M. Chung is an adjunct professor at Kean University in Union, New Jersey and is currently enrolled in the PhD in nursing program. She is a proud millennial.

If you are interested in more information on leadership roles or just have a question, ask one of our Nurse Leaders!
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Selected references

Pew Research Center. Millennials overtake Baby Boomers as America’s largest generation. April 25, 2016.

Shaw H. Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart. Carol Stream, IL: Tyndale House Publishers; 2013.

Topics: millenials, leadership

10 Things I Wish I Knew Before I Became an Emergency Room Nurse

Posted by Pat Magrath

Wed, Dec 14, 2016 @ 12:37 PM

nurse-male.jpgIf you’re an Emergency Room Nurse, you may have some things to add to this list. If you’re in Nursing school or considering changing your specialty to ER, this information may be helpful to you. 

As a recent patient in the ER, I was amazed at the composure of the ER Nurses and the way they handled the chaos around them. While in the ER, there was an individual constantly complaining about how long he had to wait to be seen. Every Nurse was kind to him even though he was annoying everyone else waiting to be seen. With everything going on around them, I saw that every Nurse was professional and focused. Emergency rooms couldn’t exist without the expertise, professionalism, attention to detail, and compassion of the Nurses in the ER department.

1. Unlike most specialists, you need to know how to treat people of all ages and needs. Emergency nursing is considered a nursing specialty, but we’re also generalists. We take care of children and the elderly, pregnant patients and psychiatric patients, patients with special needs — you name it, we do it. It’s essential to regularly brush up on medical information and keep current in your continuing education, because you have to be prepared for any kind of patient to walk through the door.

2. Deciding who to treat first is really, really hard. We do get the stereotypical “emergency” cases — heart attacks or trauma victims — but we also see patients who are not able to get care from a primary care physician. A triage nurse will do an “across-the-room survey” to see who needs to be seen immediately and who can wait a little longer. In most emergency departments, only experienced nurses [with] advances certifications perform triage.

3. Multitasking is essential. You need to think fast on your feet, because you never know what’s you’re going to be asked to do next. One minute, you might be drawing blood or starting IVs; next, you’ll be checking on someone’s vital signs; then you might have to perform CPR on someone. Fortunately, there are many safety mechanisms in place to catch potential errors. For example, before we give a patient medication, we scan both the patient's ID band and the medications to make sure it’s the correct one, [and] we’ll do a targeted medical history, and review current medications and allergies to make sure there are no problems.

4. It’s way more work than it looks like on paper. Traditionally, nurses work 12-hour shifts, three shifts a week. It’s less than a 40-hour workweek, but it’s still exhausting: There’s virtually no downtime and you’re physically on your feet, running around during the entire shift. I wear a FitBit and I can easily put on 5 miles in a single day. In my institution, we also have on-call times, so you have to sign up for so many hours of on-call every six weeks — beyond your regular shifts — and be prepared to go into work at a moment’s notice.

5. You’re a nurse no matter where you are, even when you’re off the clock.When people know you’re a nurse, everyone wants to know if you can take a look at their rash or help them heal a cut or tell them how to get over a cold. A couple weeks ago, I was on an airplane and wound up taking care of a passenger who was having difficulty breathing after the flight attendants asked if there was a medical professional on board.

6. You will become fanatical about your loved ones' safety. I’ve seen a lot of things come through the ER doors, and a lot of injuries could’ve been prevented. For instance, we treat people who were in car crashes but didn’t have their seatbelts on, or children who were not in their car seats, or bicyclists and motorcyclists who weren’t wearing helmets. All of those injuries can be prevented.

7. Emergency departments don’t always hire nurses straight out of school. The reason is that new nurses take upward of six months to get oriented, so that basically means six months of training before a brand new nurse can start working. Some ER nurses start off in intensive care, telemetry, or maternal child health to gain experience before applying to work in the emergency department. Another way to get a foot in the door is to start as an ER department tech, which offers on-the-job training and can give you the experience you need to be an ER nurse. Some nursing students also do a preceptorship, where you can shadow a nurse for a few months while you’re still in school. I’ve taken on students for preceptorships and several of them have been hired in the end, so it’s a good way to make connections and prove you can do the job.

8. Sometimes, patients will treat you like a punching bag. There’s a lot of what we call “violent verbal abuse” in our department. Patients might call you names, or take out their frustrations by yelling at you. I think everybody just has to put on their armor before coming to work but it does affect you. It helps to be part of a professional association where you can vent to other nurses at the end of the day, or just talk it out with somebody who understands the environment.

9. You will have to learn how to deal with death. These days, especially with medical technology, we’re saving more and more people due to the advances in healthcare. But you will also see the cardiac arrest who can’t be saved, or the person who has such bad trauma that they bleed out. Death is part of the territory but nothing can really prepare you to watch one of your patients die. The hardest cases are when the patient is young. When you see something really upsetting, that’s where you lean on your network of other nurses. It’s so helpful to talk about what happened with someone else who understands.

10. Just being there with a patient, or patient’s family, can be healing. Most people, when they come to the emergency department, it’s not a planned visit. Patients and their families are dealing with a lot of anxiety and stress, and we have the opportunity to be there when people are most vulnerable. Just being there, holding their hand — that can go a long way.

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Topics: emergency room, emergency room nurse

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